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<div dir="ltr"><span id="ms-outlook-ios-cursor"></span>Not sure if you guys get these since he did an ops-pr. Can someone investigate?</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif"><b>From:</b> moser@jlab.org <moser@jlab.org><br>
<b>Sent:</b> Saturday, June 18, 2022 10:40 AM<br>
<b>To:</b> Anthony Cuffe <cuffe@jlab.org><br>
<b>Subject:</b> [OPS-PR] UPDATED: CC console opsl05 extremely sluggish
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<h1 class="node-title" style="font-size: 1.6em;"><a href="https://logbooks.jlab.org/entry/4004261" rel="bookmark" style="text-decoration: none;">CC console opsl05 extremely sluggish</a>
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<li><a href="https://logbooks.jlab.org/entry/4004261/edit?destination=email/send" style="text-decoration: none;">Edit</a></li><li><a href="https://logbooks.jlab.org/entry/4004261/delete?destination=email/send" style="text-decoration: none;">Delete</a></li></ul>
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<p class="author-datetime" style="font-size: 87.5%;margin: 0.1em 0px;font-weight: bold;">
Lognumber <a href="https://logbooks.jlab.org/entry/4004261" class="lognumber" style="text-decoration: none;">
4004261</a>. Submitted by <a href="https://logbooks.jlab.org/user/moser" style="text-decoration: none;">
moser</a> on <time datetime="2022-06-18T10:14:44-0400"><a href="https://logbooks.jlab.org/entries?start_date=1655558084&end_date=1655565284&book=ELOG" style="text-decoration: none;">Sat, 06/18/2022 - 10:14</a></time>.
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<p class="last-update" style="font-size: 87.5%;margin: 0.1em 0px;">Last updated on
<time datetime="2022-06-18T11:54:55-0400">Sat, 06/18/2022 - 11:54</time></p>
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<legend style="background-image: url("data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAQCAYAAAAf8/9hAAAABmJLR0QA/wD/AP+gvaeTAAAA9ElEQVR42sWTvUoDQRSFv9wMKWxSBVmzdhZJIwTWv9pyLWxTpbE1kBeJPoLxBazzBgGFKNqlHXAhsITUw1y7sMpmjER0YJrDPWcO556BPzhjYPJjlhfT82LUpxcK6Lo5U0JMgcu56tXy7BQajeBDpkAcAEdz1W6uyrLdYieK2DMmKCArcqczpH/ddc0msy+OkyQJC4h3N0ynx+Q5ALtUNs5q5U+8e+R+VPFi4kjk3NZqd++qUK+TZVnYwSfAOyvejeLXt/2qVG/dYoG1dqseBNco27bs/wXKWhIDB8AhcFLAH4Bn4Al4AUqT7RVC++6mv/JVPwDi3VGzomYvyAAAAABJRU5ErkJggg=="); padding-left: 18px; background-repeat: no-repeat no-repeat;">
<span class="fieldset-legend">PR (OPS)</span></legend>
<div class="fieldset-wrapper"><a href="https://logbooks.jlab.org/pr/edit/1077293" class="cool-class" id="prid" style="text-decoration: none;">Update this Record...</a>
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Needs Attention: </h2>
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<div class="field-item even">YES</div>
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Affected System: </h2>
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<div class="field-item even">CEBAF > Info Systems > Systems Administration</div>
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Responsible Group: </h2>
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<div class="field-item even">SysAdmin</div>
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<div class="ctools-collapsible-handle"><a href="#" style="text-decoration: none;">There are 4 comments...</a></div>
<div class="ctools-collapsible-content"><a id="comment-38466" style="text-decoration: none;"></a>
<h3 class="comment-title"><a href="https://logbooks.jlab.org/comment/38466#comment-38466" rel="bookmark" style="text-decoration: none;">Problem Report Update</a>
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<em class="new">new</em>
<p class="author-datetime" style="font-size: 87.5%;margin: 0.1em 0px;font-weight: bold;">
by <a href="https://logbooks.jlab.org/user/moser" title="View user profile." class="username" style="text-decoration: none;">
moser</a> on <time datetime="2022-06-18T14:36:34-0400">Sat, 06/18/2022 - 14:36</time></p>
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<p style="font-size: 87.5%;margin: 0.1em 0px;">w/minimal control screens up, trying to complete a do-log. two Firefox windows. I'm having to wait minutes for tabs to switch. When closing the BoxPS summary EDM screen, took ~30s to fully close. Wanted to check
Ion Chamber calibration settings using iCalibrate, took over a minute to load in.</p>
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<a id="comment-38460" style="text-decoration: none;"></a>
<h3 class="comment-title"><a href="https://logbooks.jlab.org/comment/38460#comment-38460" rel="bookmark" style="text-decoration: none;">Problem Report Update</a>
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<em class="new">new</em>
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by <a href="https://logbooks.jlab.org/user/moser" title="View user profile." class="username" style="text-decoration: none;">
moser</a> on <time datetime="2022-06-18T11:45:37-0400">Sat, 06/18/2022 - 11:45</time></p>
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<p style="font-size: 87.5%;margin: 0.1em 0px;">Could it be CED?<br>
<br><br>
I ***FINALLY*** got the couple tabs of Microsoft Outlook, Calendar, and Portal to close after several minutes, and the system was still extremely sluggish. Took ~10sec for an OTF quad screen to render. CED was still an open tab in Firefox, and I was logged
into CED. Killing that tab took almost a minute.<br>
<br><br>
Had another operator on a different console navigate to CED, and his system did not get bogged down and continued to work as expected. Same setup -- internal firefox, logged into CED...<br>
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Could it be something related to individual user accounts and CED? Like those with more permissions bog the database link down, slowing down their whole machine?<br>
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Before getting the CED tab finally closed, I was tempted to reboot the console AGAIN.</p>
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<a id="comment-38459" style="text-decoration: none;"></a>
<h3 class="comment-title"><a href="https://logbooks.jlab.org/comment/38459#comment-38459" rel="bookmark" style="text-decoration: none;">Problem Report Update</a>
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<em class="new">new</em>
<p class="author-datetime" style="font-size: 87.5%;margin: 0.1em 0px;font-weight: bold;">
by <a href="https://logbooks.jlab.org/user/moser" title="View user profile." class="username" style="text-decoration: none;">
moser</a> on <time datetime="2022-06-18T11:22:03-0400">Sat, 06/18/2022 - 11:22</time></p>
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<p style="font-size: 87.5%;margin: 0.1em 0px;">The system is getting sluggish again. No adviewer or chrome-browse running. Firefox, internal mode, EDM, locks, etc. What is different now is I have Microsoft Office/Portal open in Firefox. Could this be the culprit?</p>
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<a id="comment-38442" style="text-decoration: none;"></a>
<h3 class="comment-title"><a href="https://logbooks.jlab.org/comment/38442#comment-38442" rel="bookmark" style="text-decoration: none;">htop after reboot...</a>
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<em class="new">new</em>
<p class="author-datetime" style="font-size: 87.5%;margin: 0.1em 0px;font-weight: bold;">
by <a href="https://logbooks.jlab.org/user/moser" title="View user profile." class="username" style="text-decoration: none;">
moser</a> on <time datetime="2022-06-18T10:23:17-0400">Sat, 06/18/2022 - 10:23</time></p>
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<p style="font-size: 87.5%;margin: 0.1em 0px;">Systems responding much better now, but still curious as to why a single X-process is taking a whole core. I haven't brought up adviewer, have brought up Firefox, EDM, wish/tcl lock applications, jmenu etc.</p>
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<div class="field-items"><a href="https://logbooks.jlab.org/files/2022/06/4004261/Screenshot%20from%202022-06-18%2010-21-11.png" style="text-decoration: none;"><img class="image-style-thumbnail" src="https://logbooks.jlab.org/files/styles/thumbnail/public/2022/06/4004261/Screenshot from 2022-06-18 10-21-11.png" width="100" height="70" alt=""></a></div>
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Logbooks: </th>
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<a href="https://logbooks.jlab.org/book/elog" style="text-decoration: none;">ELOG</a></td>
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Entry Makers: </th>
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moser</td>
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References: </th>
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<a href="https://logbooks.jlab.org/entry/4004256" style="text-decoration: none;">4004256 - The Wall Crashed in a New Way, Took >1 Reboot To Recover</a></td>
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<p>It was working OK when I first logged in, but currently as I type this into JELI I'm getting whole words ahead of the screen in terms of keyboard input and screen display.
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<p>I attended the RC meeting via Zoom using Firefox browser. Issues seem to begin around that time. Or maybe when I opened an adviewer window.
</p>
<p>Figure 1: An htop sorted by CPU-%. I've only been logged in for ~2.5hrs, how are the adviewer applications open for 20+ hrs? I only opened a single adviewer instance -- what are all these other processes? One /usr/bin/X process is taking up a whole core?
The screengrab to get Figure 1, btw, took ~5sec. </p>
<p>Submitting this log and rebooting. Linked log describes issues with the wall this morning. Perhaps they are related.
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<p>I'm beginning to think we need to examine our Control Room computing needs more closely, especially wrt to video-conferencing and accelerator viewer usage.</p>
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