[All_jlab_accounts] JLab Computing Services Outage to Precede Holiday Power Outage

[deborah magaldi]

Leading into the power outage (outlined in the Dec. 12, 6:13 p.m. 
email), Jefferson Lab's Information Technology Division will be 
conducting maintenance on equipment in the Computer Center. JLab 
computer account holders *will not* have access to any central computing 
services from 5 p.m. Thursday, Dec. 22 (when the holiday shutdown 
begins) through 8 p.m. Friday, Dec. 23.

*Services that will be offline include*: JLab's public web site; lab 
email; printers; calendars; access to central file services, such as the 
J, K, L and M drives; home directories, group areas, as well as all MIS 
applications and business services applications.

Please note that because outages of the central computing systems are 
rare and there are dependencies on electric work, the time needed to 
restore all systems to normal operations is only an estimate.

Many systems across the lab do not recover from a central services 
outage without human intervention. Work center supervisors and/or 
building custodians who have essential systems that require human 
intervention to restore them to operation should make arrangements with 
Facilities Management & Logistics before the holiday break begins. FM&L 
contacts include:
Paul Powers, electrical systems: ph. 876-1780
Carroll Jones, HVAC systems: ph. 876-1778
Dave Kausch, fire protection and facility access systems: ph. 876-1187

Once computing services are re-established, individuals should be able 
to access most computing services, including email accounts, 
remotely/from home during the remainder of the holiday break.

For additional information about the Computer Center outage, contact the 
IT Division Helpdesk <Computer%20Center%20%3Chelpdesk at jlab.org%3E>, 
x7155, before the holiday shutdown begins.

/This message is being sent on behalf of JLab's IT Division./

Regards,
Deb Magaldi
Jefferson Lab
Public Affairs
ph. 269-5102
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