<html><body><div style="font-family: times new roman,new york,times,serif; font-size: 12pt; color: #000000"><div>Dear Kelvin,<br></div><div><br data-mce-bogus="1"></div><div>I do not understand why the change in the network capability of the Debian PC from when we initially asked in May. This is impacting our work and the work of collaborators visiting from Italy and leaving on August 8th. Is there any solution so we can have the Debian PC on some sort of network?<br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div>Best regards,<br data-mce-bogus="1"></div><div>Tyler<br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div>Also, any one else on the RICH mailing list, is there anything else that can be done to help with this network issue.<br data-mce-bogus="1"></div><div><br></div><div><br></div><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><b>From: </b>"kelvin" <kelvin@jlab.org><br><b>To: </b>"Tyler Lemon" <tlemon@jlab.org><br><b>Sent: </b>Monday, August 1, 2016 3:27:41 PM<br><b>Subject: </b>Re: network on Debian OS for RICH collaborators<br></div><div><br></div><div data-marker="__QUOTED_TEXT__"><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #000000"><div>Tyler,<br></div><br><div>When reading your CCPR, I assumed that the collaborators would be using University owned systems and not JLab</div><div>equipment. If this is the case, then I'll talk to Jonathan and have him move them onto the Guest network. If they are</div><div>using JLab owned equipment, however, Jonathan is correct and it is required to be on the internal networks. <br></div><br><div>-- kelvin<br></div><br><hr id="zwchr"><div><blockquote style="border-left:2px solid #1010FF;margin-left:5px;padding-left:5px;color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Tyler Lemon" <tlemon@jlab.org><br><b>To: </b>"Kelvin Edwards" <kelvin@jlab.org>, "Peter Bonneau" <bonneau@jlab.org>, "Amrit Yegneswaran" <yeg@jlab.org><br><b>Cc: </b>"Patrizia Rossi" <rossi@jlab.org><br><b>Sent: </b>Monday, August 1, 2016 3:05:53 PM<br><b>Subject: </b>network on Debian OS for RICH collaborators<br></blockquote></div><div><blockquote style="border-left:2px solid #1010FF;margin-left:5px;padding-left:5px;color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><div style="font-family: times new roman,new york,times,serif; font-size: 12pt; color: #000000"><div>Dear Kelvin,<br></div><br><div>I submitted a CCPR in May (it is attached below) regarding installing Debian Linux OS on to a PC for the INFN collaborators for the RICH detector. Your reply was that we could have that PC with Debian OS as long as it was on the guest network.<br></div><br><div>Today, we installed Debian on the computer with MAC address 64-00-6A-82-72-D4 and called the computer center help desk in order to have it promptly switched to the guest network, as you said. We got a call back from Johnathan Trexler stating that the system could not be on the guest network and also that it could not even have Debian installed on it. Could this PC be put on the guest network so the collaborators can use the PC. This is imperative to have a network connection to install the software for the tests the collaborators need to run. We would need the network connection as soon as possible because the collaborators are leaving next Monday, August 8.<br></div><br><div>Best regards,<br></div><div>Tyler Lemon<br></div><div>Detector Support Group<br></div><br><br><div style="padding-left: 30px;"><span style="color: rgb(0, 128, 0);">Here is an update to the help request you submitted.</span><br><span style="color: rgb(0, 128, 0);">When you reply to THIS message, Please DO NOT include the original text below.</span><br><br><span style="color: rgb(0, 128, 0);">Mod Date: 2016/05/25</span><br><span style="color: rgb(0, 128, 0);">Mod Time: 08:53:34 </span><br><span style="color: rgb(0, 128, 0);">Mod User: kelvin</span><br><span style="color: rgb(0, 128, 0);">Current State: FEEDBACK</span><br><span style="color: rgb(0, 128, 0);">STATE changed from (RECEIVED) to FEEDBACK. </span><br><br><br><span style="color: rgb(0, 128, 0);">--------------------------------------------------------------</span><br><span style="color: rgb(0, 128, 0);">Tyler,</span><br><br><span style="color: rgb(0, 128, 0);">Sorry to take so long to get back to you, but I was out of town all</span><br><span style="color: rgb(0, 128, 0);">last week and am just now seeing this request. Due to security and</span><br><span style="color: rgb(0, 128, 0);">policy restrictions, any system that has an IP address on our internal</span><br><span style="color: rgb(0, 128, 0);">network (other than the guest network) must run one of our approved</span><br><span style="color: rgb(0, 128, 0);">OSes and should be built from one of our builds. Our current approved</span><br><span style="color: rgb(0, 128, 0);">Linux OSes are Redhat Enterprise Linux 5, 6, and 7. If they want to</span><br><span style="color: rgb(0, 128, 0);">run <span id="DWT159" class="ZmSearchResult"><span id="DWT161" class="ZmSearchResult">Debian</span></span> Linux, the systems will need to be registered on teh guest</span><br><span style="color: rgb(0, 128, 0);">network. They can then use ssh to login through hallgw.jlab.org to</span><br><span style="color: rgb(0, 128, 0);">access any of the Hall resources. Hope this helps. </span><br><span style="color: rgb(0, 128, 0);">-------------------------------------------------------------- </span><br><span style="color: rgb(0, 128, 0);">Here is a copy of your Original Request:</span><br><span style="color: rgb(0, 128, 0);"> </span><br><span style="color: rgb(0, 128, 0);">Email: <span class="Object" id="OBJ_PREFIX_DWT162_ZmEmailObjectHandler"><span class="Object" id="OBJ_PREFIX_DWT163_ZmEmailObjectHandler">tlemon@jlab.org</span></span></span><br><span style="color: rgb(0, 128, 0);">Name: Tyler Lemon</span><br><span style="color: rgb(0, 128, 0);">Username: tlemon</span><br><span style="color: rgb(0, 128, 0);">Staff: kelvin</span><br><span style="color: rgb(0, 128, 0);">Platform: Windows,Netscape,20100101 Firefox</span><br><span style="color: rgb(0, 128, 0);">Building: 90_1</span><br><span style="color: rgb(0, 128, 0);">Room: 121C</span><br><span style="color: rgb(0, 128, 0);">Hostname: <span class="Object" id="OBJ_PREFIX_DWT164_com_zimbra_phone"><a href="callto:129.57.76.162" target="_blank"><span style="color: rgb(0, 128, 0);">129.57.76.162</span></a></span></span><br><span style="color: rgb(0, 128, 0);">Category: CENTRAL COMPUTING</span><br><span style="color: rgb(0, 128, 0);">Subject: Using <span id="DWT166" class="ZmSearchResult"><span id="DWT168" class="ZmSearchResult">Debian</span></span> Linux OS</span><br><span style="color: rgb(0, 128, 0);">Submitted: <span class="Object" id="OBJ_PREFIX_DWT169_com_zimbra_date"><span class="Object" id="OBJ_PREFIX_DWT170_com_zimbra_date">5/18/2016</span></span> 2:18 PM</span><br><span style="color: rgb(0, 128, 0);"> </span><br><span style="color: rgb(0, 128, 0);">Request:</span><br><span style="color: rgb(0, 128, 0);">There are collaborators for the RICH detector that want to use <span id="DWT172" class="ZmSearchResult"><span id="DWT174" class="ZmSearchResult">Debian</span></span></span><br><span style="color: rgb(0, 128, 0);">Linux OS for their testing. Will the computers be able to access the</span><br><span style="color: rgb(0, 128, 0);">JLAB network? Could we get an exception to allow them to access the</span><br><span style="color: rgb(0, 128, 0);">JLAB network? Please let me know. Thanks. </span><br><br><span style="color: rgb(0, 128, 0);">The following link will bring you to a list of open CCPR's</span></div></div></blockquote></div></div><br></div></div></body></html>