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<div class="WordSection1">
<p class="MsoNormal">All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We will be performing an upgrade to Costpoint and Timekeeping (T&E) on Monday, November 23, 2020 at 5:00pm. For Costpoint users, please be sure to exit the system by 5:00pm on Monday. Provided the upgrade runs as anticipated, we will
again be operational the following morning. Please be aware of the following:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>When Costpoint/T&E is upgraded, the primary problems are associated with clearing the browser cache<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Anyone who is having trouble should be directed to the Payroll website for instructions for clearing their cache
<a href="https://www.jlab.org/finance/payroll">https://www.jlab.org/finance/payroll</a><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Firefox: <a href="https://www.jlab.org/sites/default/files/finance/docs/clear_cache_firefox.pdf">
https://www.jlab.org/sites/default/files/finance/docs/clear_cache_firefox.pdf</a><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>IE: <a href="https://www.jlab.org/sites/default/files/finance/docs/clear_cache_ie.pdf">
https://www.jlab.org/sites/default/files/finance/docs/clear_cache_ie.pdf</a><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.0in;text-indent:-.25in;mso-list:l1 level2 lfo2">
<![if !supportLists]><span style="font-family:"Courier New""><span style="mso-list:Ignore">o<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Edge: <a href="https://www.jlab.org/sites/default/files/finance/docs/clear_cache_edge.pdf">
https://www.jlab.org/sites/default/files/finance/docs/clear_cache_edge.pdf</a><o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Please be aware that web browsers are frequently updated, so the documentation may vary depending upon the version you are on.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Finally, thanks again for everyone’s hard work on completing the final testing during this busy time. I will be available bright an early Tuesday morning for any problems we encounter…<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal"><br>
Matt<o:p></o:p></p>
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