[Dcouncil] How to proceed with this incident?

Fri Nov 4 16:27:07 EDT 2016

Anna,
I agree that what happened in inappropriate.  These are the types of behaviors we are working to remove from our lab.  
As Rolf said, let us ponder a bit and we'll get back to you early next week.
Mary

Sent via the Samsung Galaxy S® 6, an AT&T 4G LTE smartphone<div>
</div><div>
</div><div>-------- Original message --------</div><div>From: Rolf Ent <ent at jlab.org> </div><div>Date: 11/4/16  3:50 PM  (GMT-05:00) </div><div>To: Anna Solopova <shabalin at jlab.org> </div><div>Cc: dcouncil at jlab.org </div><div>Subject: Re: [Dcouncil] How to proceed with this incident? </div><div>
</div>Dear Anna,

I think you did the right thing putting this forward to us. Let us ponder and 
get back to you with more of a reply later. Obviously, it is our job as D&I 
council to make people aware that such behavior is not accepted, you are 
completely right you have the knowledge and expertise to answer such 
questions and they should not ask foe some other (male) operator. 

It is understandable that you are livid. 

Bear with us, we will come back to you, and thanks for bringing this to 
our attention! 

Best regards, Rolf 

From: "Anna Solopova" <shabalin at jlab.org> 
To: dcouncil at jlab.org 
Sent: Friday, November 4, 2016 3:36:50 PM 
Subject: [Dcouncil] How to proceed with this incident? 

Hello, 
I am senior female operator, I just had yet another encounter in the control room, which left me offended and, to be honest, livid. I want to do something about it, but I am not sure what. I would like to get your opinion on this. 

I am on shift and stamped in today, my crew chief and another operator are both male. A support technician called, I picked up the phone. He asked to talk to the male operator, and I asked if it is something I can help him with. He said no, he just wanted to tell another operator something. I transferred his call. Turned out this tech was informing us about a trivial, every day thing we all are qualified to deal with. I was more than capable of handling information he had, however, tech insisted on talking to the male operator. I would understand if that tech asked for a crew chief or for an operator who paged him, or if he worked on a specific issue with someone and wanted a follow-up... but this time nobody paged him, the info he had was generic, no reason not to talk to me. 
This is not the first time it happened both with this person and some others. I never had a chance to confront them, because it is always on the phone and I find out the reason for their call afterwards. It would be weird if I called them back to complain, I think. Besides, I still will have work with these people and I don't want to start an open war. 
I am not sure what I should do. I wrote that tech an email, but didn't send it yet... What can you suggest? 

A second issue I have is when I brought up similar incidents in front of some other male operators and supervisors, they either laughed it off or dismissed by finding an excuse for such behavior("oh, it's just (tech), he didn't mean it"). This is also not right. If the technician didn't mean he doesn't want to talk to a woman, he should have asked for a crew chief, explained why he needs to talk to that specific male operator or just talk to an woman who answered the phone. Just like majority of people here do. 

Thank you! 
I hope I was not too confusing trying to keep identities out of the email. 

Best regards, 
Anna Solopova 

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