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Additionally,</div>
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I have seen this at least once in the past, where the IOC crashed and we had trouble reconnecting. But it had something to do with the accelerator gateway.</div>
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Until that got straightened out, nothing worked.</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Dsg-halla_ecal <dsg-halla_ecal-bounces@jlab.org> on behalf of Marc Mcmullen via Dsg-halla_ecal <dsg-halla_ecal@jlab.org><br>
<b>Sent:</b> Tuesday, April 23, 2024 5:50 PM<br>
<b>To:</b> William Henry <wmhenry@jlab.org>; Brian Eng <beng@jlab.org>; Ellen Becker <ebecker@jlab.org>; dsg-halla_ecal@jlab.org <dsg-halla_ecal@jlab.org>; dsg-halla_gem@jlab.org <dsg-halla_gem@jlab.org><br>
<b>Subject:</b> Re: [Dsg-halla_ecal] GEM gas and ECAL IOC</font>
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There is something odd, because I just tried manually changing a value using a caput and that worked. I have tried restarting the GEM gas monitoring software, the program starts, runs for maybe 30 seconds and then slows to a crawl, then eventually times out.</div>
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Just as a check, I restarted the program on the ECAL cRIO to see if that would fix that issue but it did not.</div>
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So, I think there may still be issues with the IOC since it crashed.</div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Dsg-halla_gem <dsg-halla_gem-bounces@jlab.org> on behalf of Marc Mcmullen via Dsg-halla_gem <dsg-halla_gem@jlab.org><br>
<b>Sent:</b> Tuesday, April 23, 2024 5:28 PM<br>
<b>To:</b> William Henry <wmhenry@jlab.org><br>
<b>Cc:</b> dsg-halla_gem@jlab.org <dsg-halla_gem@jlab.org>; dsg-halla_ecal@jlab.org <dsg-halla_ecal@jlab.org><br>
<b>Subject:</b> Re: [Dsg-halla_gem] GEM gas and ECAL IOC</font>
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Hi William,</div>
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I have two different system that seem to be unable to reach the PVs running on the IOC.</div>
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Attached is the error coming from one of the SBS GEM Rpis.</div>
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Marc</div>
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<div id="x_x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> William Henry <wmhenry@jlab.org><br>
<b>Sent:</b> Tuesday, April 23, 2024 3:41 PM<br>
<b>To:</b> Marc Mcmullen <mcmullen@jlab.org><br>
<b>Cc:</b> Ellen Becker <ebecker@jlab.org>; dsg-halla_ecal@jlab.org <dsg-halla_ecal@jlab.org>; dsg-halla_gem@jlab.org <dsg-halla_gem@jlab.org><br>
<b>Subject:</b> Re: GEM gas and ECAL IOC</font>
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<div dir="auto">Hi Marc,
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<div>Are the variables back? The computer that hosts those PVs crashed last night. The ioc should have automatically restarted. I haven’t had a chance to check for myself yet today. <br id="x_x_x_lineBreakAtBeginningOfSignature">
<div dir="ltr">William Henry</div>
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<blockquote type="cite">On Apr 23, 2024, at 9:56 AM, Marc Mcmullen <mcmullen@jlab.org> wrote:<br>
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Hi Bill and Ellen,</div>
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It looks like the IOC which hosts the PVs for the GEMs and ECAL heater controls needs to be rebooted. Is it possible for that to be done remotely?</div>
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Regards,</div>
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Marc</div>
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