<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Hi Brian,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
When you start a session with RS, ask them how the following could happen? - to go from a fully functionally license to grace mode in a matter of seconds.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Thanks</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Steven<br>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Brian Eng <beng@jlab.org><br>
<b>Sent:</b> Monday, March 16, 2020 11:10 AM<br>
<b>To:</b> Steven Lassiter <lassiter@jlab.org><br>
<b>Cc:</b> Amrit Yegneswaran <yeg@jlab.org>; dsg-halla_magnets@jlab.org <dsg-halla_magnets@jlab.org>; Todd Coates <tcoates@jlab.org>; Nicholas Sandoval <sandoval@jlab.org>; Patrizia Rossi <rossi@jlab.org><br>
<b>Subject:</b> Re: Rockwell License</font>
<div> </div>
</div>
<div class="BodyFragment"><font size="2"><span style="font-size:11pt;">
<div class="PlainText">Hi Steve,<br>
<br>
No one from DSG has administrator privileges on the computer.<br>
<br>
I was going to contact Rockwell about this since Pablo has some training he needs to complete, but with out that I suspect I won't be able to get very far.<br>
<br>
> On Mar 16, 2020, at 11:06 AM, Steven Lassiter <lassiter@jlab.org> wrote:<br>
> <br>
> The return license feature does not work on Rockwell side.<br>
> It does not see any license to return.<br>
> <br>
> Steven<br>
> From: Brian Eng <beng@jlab.org><br>
> Sent: Monday, March 16, 2020 11:04 AM<br>
> To: Steven Lassiter <lassiter@jlab.org>; Amrit Yegneswaran <yeg@jlab.org>; dsg-halla_magnets@jlab.org <dsg-halla_magnets@jlab.org>; Todd Coates <tcoates@jlab.org>; Nicholas Sandoval <sandoval@jlab.org><br>
> Cc: Patrizia Rossi <rossi@jlab.org><br>
> Subject: Re: Rockwell License<br>
> <br>
> Hi Steve,<br>
> <br>
> We've tested enough computers from various subnets that we know that getting a license from the server isn't an issue anymore. Of course as you mentioned we still need to test on PHYCAD58 to confirm it works.<br>
> <br>
> Todd,<br>
> <br>
> Is there anything to do on your end that could return these activations or are we going to have to deal with locally on that computer?<br>
</div>
</span></font></div>
</body>
</html>