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The return license feature does not work on Rockwell side.</div>
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It does not see any license to return.</div>
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Steven<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Brian Eng <beng@jlab.org><br>
<b>Sent:</b> Monday, March 16, 2020 11:04 AM<br>
<b>To:</b> Steven Lassiter <lassiter@jlab.org>; Amrit Yegneswaran <yeg@jlab.org>; dsg-halla_magnets@jlab.org <dsg-halla_magnets@jlab.org>; Todd Coates <tcoates@jlab.org>; Nicholas Sandoval <sandoval@jlab.org><br>
<b>Cc:</b> Patrizia Rossi <rossi@jlab.org><br>
<b>Subject:</b> Re: Rockwell License</font>
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<div class="PlainText">Hi Steve,<br>
<br>
We've tested enough computers from various subnets that we know that getting a license from the server isn't an issue anymore. Of course as you mentioned we still need to test on PHYCAD58 to confirm it works.<br>
<br>
Todd,<br>
<br>
Is there anything to do on your end that could return these activations or are we going to have to deal with locally on that computer?<br>
<br>
________________________________________<br>
From: Steven Lassiter <lassiter@jlab.org><br>
Sent: Monday, March 16, 2020 10:45 AM<br>
To: Amrit Yegneswaran; Brian Eng; dsg-halla_magnets@jlab.org; Todd Coates; Nicholas Sandoval<br>
Cc: Patrizia Rossi<br>
Subject: Re: Rockwell License<br>
<br>
Hi,<br>
<br>
I discussed this with Pablo last week and there is an issue with returning licenses. Something on Rockwell side is not allowing License to be returned.<br>
My understanding was that he was gong to open a tech support inquiry into this. Plus borrowing one license resulted in borrowing three license. Rockwell should fix this as well.<br>
<br>
It is not known if the the original issues with the license server is correct as the temp 30-dy license is still in effect. Once this license has expires, the original issue should be re-tested to see if it has been successfully resolved.<br>
<br>
<br>
Steven<br>
<br>
________________________________<br>
From: Dsg-halla_magnets <dsg-halla_magnets-bounces@jlab.org> on behalf of Amrit Yegneswaran <yeg@jlab.org><br>
Sent: Monday, March 16, 2020 10:38 AM<br>
To: Brian Eng <beng@jlab.org>; dsg-halla_magnets@jlab.org <dsg-halla_magnets@jlab.org>; Todd Coates <tcoates@jlab.org>; Nicholas Sandoval <sandoval@jlab.org><br>
Cc: Patrizia Rossi <rossi@jlab.org><br>
Subject: Re: [Dsg-halla_magnets] Rockwell License<br>
<br>
me thought pablo had discussed and resolved the issue<br>
<br>
god! please make america smart again.<br>
<br>
________________________________<br>
From: Dsg-halla_magnets <dsg-halla_magnets-bounces@jlab.org> on behalf of Brian Eng <beng@jlab.org><br>
Sent: Monday, March 16, 2020 10:34 AM<br>
To: dsg-halla_magnets@jlab.org <dsg-halla_magnets@jlab.org><br>
Cc: Todd Coates <tcoates@jlab.org>; Nicholas Sandoval <sandoval@jlab.org><br>
Subject: [Dsg-halla_magnets] Rockwell License<br>
<br>
Steve / Whit,<br>
<br>
It looks like someone tried to borrow a license from the server, although I'm not sure why since this already on the JLAB network, but in any event it has taken all 3 of the Full licenses.<br>
<br>
I don't think that was intended, but if it was, Hall C should only have 2 licenses available (the 2 with consecutive serial #s if it matters) the other one is for Hall B.<br>
<br>
Could whoever borrowed these return at least one of them?<br>
<br>
Thanks<br>
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