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Hello Jack,</div>
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<br>
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Did you have a chance to check my previous email?</div>
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--Pablo <br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Pablo Campero Rojas<br>
<b>Sent:</b> Monday, October 10, 2022 1:08 PM<br>
<b>To:</b> dsg-halla_solid@jlab.org <dsg-halla_solid@jlab.org><br>
<b>Subject:</b> Power supply communication card issues</font>
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<div dir="ltr"><span style="font-family:Arial,Helvetica,sans-serif">Hello Jack and Steven,</span><br>
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<span style="font-family:Arial,Helvetica,sans-serif">I started the communication test for the power supply and I found that the communication card has not been recognized by the power supply main frame.</span><br>
<span style="font-family:Arial,Helvetica,sans-serif">The power supply local display shows "NP" status (Not present) for the communication card, see the attached picture.</span><br>
<span style="font-family:Arial,Helvetica,sans-serif">The DIP with setup to set the RS232 serial mode was checked and it seems to be set correctly based on the manual reference.</span><br>
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<span style="font-family:Arial,Helvetica,sans-serif">We also tried using the communication card of the PSU 2 (the one with the power on button latch issue) but we got the same "NP" status.</span><br>
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<span style="font-family:Arial,Helvetica,sans-serif">Any ideas of why the card has not been recognized?</span><br>
<span style="font-family:Arial,Helvetica,sans-serif">Have you been able to connect with these PSUs before?</span><br>
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<div><span style="font-family:Arial,Helvetica,sans-serif">If we're not able to connect with the power supply, we could still monitor remotely the output current via the available analog output.</span></div>
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<div><span style="font-family:Arial,Helvetica,sans-serif">-Pablo<br>
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