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Hello Whit,</div>
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I'm done setting up PHYCAD56, which was renamed to ENPWSEAY-PC.</div>
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All required software installations and configurations to access the HMI applications as a client was completed.</div>
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I tested accessibility and the HMI screens can be accessed remotely through this computer with no issues.<br>
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Are you in your office?</div>
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-Pablo<br>
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Whit Seay <wseay@jlab.org><br>
<b>Sent:</b> Wednesday, February 1, 2023 11:18 AM<br>
<b>To:</b> Pablo Campero Rojas <campero@jlab.org><br>
<b>Subject:</b> Re: Your Incident INC0094277 has comments added - Change subnet for PC</font>
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Okay... I'll go deliver it to the help desk now.<br>
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<div id="x_divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Pablo Campero Rojas <campero@jlab.org><br>
<b>Sent:</b> Wednesday, February 1, 2023 11:03 AM<br>
<b>To:</b> Whit Seay <wseay@jlab.org><br>
<b>Subject:</b> Fw: Your Incident INC0094277 has comments added - Change subnet for PC</font>
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Hello Whit,</div>
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It seems like the computer needs to be rebuilt and renamed prior to change its subnet. See the emails below.<br>
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We need to take the computer to the help desk.</div>
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<div id="x_x_divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> IT Service Desk <jlab@servicenowservices.com><br>
<b>Sent:</b> Wednesday, February 1, 2023 10:52 AM<br>
<b>To:</b> Pablo Campero Rojas <campero@jlab.org><br>
<b>Subject:</b> Your Incident INC0094277 has comments added - Change subnet for PC</font>
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<font size="3" face="helvetica" color="#000000"><b>Subject:</b> Change subnet for PC
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<font size="3" face="helvetica" color="#000000"><b>Incident:</b> INC0094277</font></p>
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<font size="4" face="helvetica" color="#000000"><strong>Comments:</strong></font></p>
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<div style=""><font size="3" face="helvetica" color="#000000"><span class="x_x_x_tdwrap"><strong>02-01-2023 10:51:59 AM EST - Andrew Seitz</strong></span><span style="float:right"><sup> Additional comments</sup></span></font></div>
<div style=""><font size="3" face="helvetica" color="#000000"><span colspan="2"><span style="word-wrap:break-word; display:block">I spoke with Todd Coates about this machine and it sounds like it is being repurposed and will no longer be used for CAD. In that
case the system will need to be brought to the helpdesk to be renamed and rebuilt, and transferred to helpdesk management instead of Todd.<br>
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We can try to get this done soon if you are able to bring it to the helpdesk this morning.</span></span></font></div>
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<div style=""><font size="3" face="helvetica" color="#000000"><span class="x_x_x_tdwrap"><strong>02-01-2023 10:21:20 AM EST - Davis Wright</strong></span><span style="float:right"><sup> Additional comments</sup></span></font></div>
<div style=""><font size="3" face="helvetica" color="#000000"><span colspan="2"><span style="word-wrap:break-word; display:block">Pablo called inquiring on status of incident</span></span></font></div>
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<div style=""><font size="3" face="helvetica" color="#000000"><span class="x_x_x_tdwrap"><strong>02-01-2023 08:26:04 AM EST - Pablo Campero Rojas</strong></span><span style="float:right"><sup> Additional comments</sup></span></font></div>
<div style=""><font size="3" face="helvetica" color="#000000"><span colspan="2"><span style="word-wrap:break-word; display:block">received from: campero@jlab.org<br>
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Hello,<br>
Please change computer with host name: PHYCAD56 from the .74 subnet to the .196 subnet (hallA dev) as soon as possible.<br>
<br>
Thanks,<br>
Pablo</span></span></font></div>
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<font size="3" face="helvetica" color="#000000">You can view all the details of the incident by following the link below:</font></p>
<font face="helvetica"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3D4412de741b7ce150f0b4dc6ce54bcb9d&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=LBO4X3ekFDih7d6NqFyLjO7NO1_H3269eKtMQRxzGWE&m=yI9PZSIcQTn8eJNdCksO02RicPVGp1LLGCYsLg63N9PFxU01KNTcPH2KiqA_g_X5&s=MLzqioeNWG67qmrD5W5sCuBi5OWydoTZwkthwm4Pxc8&e=" data-auth="NotApplicable" style="background-color:#278efc; border:1px solid #0368d4; color:#ffffff; font-size:16px; font-family:Helvetica,Arial,sans-serif; text-decoration:none; border-radius:3px; -webkit-border-radius:3px; -moz-border-radius:3px; display:inline-block; padding:5px">Take
me to the Incident</a></font><br>
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<font size="4" face="helvetica" color="#999999"><strong>Original Request:</strong></font></p>
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Hello,<br>
Please change computer with host name: PHYCAD56 from the .74 subnet to the .196 subnet (hallA dev) as soon as possible.<br>
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Thanks,<br>
Pablo</p>
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