[Dsg-hallb_magnets] Spare PLC Controller Repair

[Brian Eng]

Since it is a spare/development controller there isn't a specific timeframe that it is needed: could be tomorrow could be months/years from now.

The fact that DSG does have an additional controller makes it slightly less urgent.

________________________________
From: Patrick Achenbach <patricka at jlab.org>
Sent: Monday, January 13, 2025 3:21 PM
To: dsg-hallb magnets <dsg-hallb_magnets at jlab.org>; Brian Eng <beng at jlab.org>
Subject: Re: Spare PLC Controller Repair

Dear all,
a major difference between these three options is the lead time. When do we need the controller?
Best,
Patrick

________________________________
From: Dsg-hallb_magnets <dsg-hallb_magnets-bounces at jlab.org> on behalf of Brian Eng via Dsg-hallb_magnets <dsg-hallb_magnets at jlab.org>
Sent: Monday, January 13, 2025 10:21
To: dsg-hallb magnets <dsg-hallb_magnets at jlab.org>
Subject: [Dsg-hallb_magnets] Spare PLC Controller Repair

Hi Patrick/Probir,

I received a quote from EECO (the Allen-Bradley distributor) for the repair of the failed controller which has three different repair options, please let me know which I should go with.

Repair Option #1:
6,168.00
ECONOMY REPAIR
3-4 Week Estimated Repair Lead Time
(Repair Lead Times are Dependent On Part Availability and the Extent of Damage to the Failed Part)
12-Month OEM Warranty

Repair Option #2:
7,435.40
ECONOMY EXPEDITED REPAIR
1-2 Week Estimated Repair Lead Time
(Repair Lead Times are Dependent On Part Availability and the Extent of Damage to the Failed Part)
12-Month OEM Warranty

Repair Option #3:
8,018.40
PRIORITY EXCHANGE
Fully Remanufactured Stock is Shipped Overnight via UPS Red
Delivers On Site the Next Business Day (at no additional cost)
24-Month OEM Warranty

Just for reference a brand new controller is 9,654.13 so their repair costs are quite expensive but I don't really see any choice in the matter as having a failed controller does us no good.
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________________________________
From: Dsg-hallb_magnets <dsg-hallb_magnets-bounces at jlab.org> on behalf of Brian Eng via Dsg-hallb_magnets <dsg-hallb_magnets at jlab.org>
Sent: Monday, January 13, 2025 10:21
To: dsg-hallb magnets <dsg-hallb_magnets at jlab.org>
Subject: [Dsg-hallb_magnets] Spare PLC Controller Repair

Hi Patrick/Probir,

I received a quote from EECO (the Allen-Bradley distributor) for the repair of the failed controller which has three different repair options, please let me know which I should go with.

Repair Option #1:
6,168.00
ECONOMY REPAIR
3-4 Week Estimated Repair Lead Time
(Repair Lead Times are Dependent On Part Availability and the Extent of Damage to the Failed Part)
12-Month OEM Warranty

Repair Option #2:
7,435.40
ECONOMY EXPEDITED REPAIR
1-2 Week Estimated Repair Lead Time
(Repair Lead Times are Dependent On Part Availability and the Extent of Damage to the Failed Part)
12-Month OEM Warranty

Repair Option #3:
8,018.40
PRIORITY EXCHANGE
Fully Remanufactured Stock is Shipped Overnight via UPS Red
Delivers On Site the Next Business Day (at no additional cost)
24-Month OEM Warranty

Just for reference a brand new controller is 9,654.13 so their repair costs are quite expensive but I don't really see any choice in the matter as having a failed controller does us no good.
_______________________________________________
Dsg-hallb_magnets mailing list
Dsg-hallb_magnets at jlab.org
https://mailman.jlab.org/mailman/listinfo/dsg-hallb_magnets
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