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<p style="margin-top:0; margin-bottom:0">Brian,</p>
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<p style="margin-top:0; margin-bottom:0">Never mind, the utility kept getting blocked via our email and gmail ( zipped and extensions getting changed, even encrypted). I had it elevated and turns out the utility was not actually applicable to our situation. </p>
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<p style="margin-top:0; margin-bottom:0">Long phone call later I have sent them the logs and our .ACD file. 2-3 days from now they will provide update request for more information or pointers regarding possible cause.</p>
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<p style="margin-top:0; margin-bottom:0">-Nick</p>
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<p style="margin-top:0; margin-bottom:0"><span style="font-size: 12pt;"> </span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Dsg-hallb_magnets <dsg-hallb_magnets-bounces@jlab.org> on behalf of Nicholas Sandoval <sandoval@jlab.org><br>
<b>Sent:</b> Monday, February 25, 2019 2:59:46 PM<br>
<b>To:</b> Brian Eng; dsg-hallb_magnets@jlab.org<br>
<b>Subject:</b> Re: [Dsg-hallb_magnets] [New Logentry] PLC Fault Handling</font>
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<p style="margin-top:0; margin-bottom:0">Thanks Brian,</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<p style="margin-top:0; margin-bottom:0">I am getting the utility now from techconnect</p>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Dsg-hallb_magnets <dsg-hallb_magnets-bounces@jlab.org> on behalf of Brian Eng <beng@jlab.org><br>
<b>Sent:</b> Monday, February 25, 2019 2:58:26 PM<br>
<b>To:</b> dsg-hallb_magnets@jlab.org<br>
<b>Subject:</b> Re: [Dsg-hallb_magnets] [New Logentry] PLC Fault Handling</font>
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It looks like from more investigating that loading from the SD card is going to be less useful than we thought since it won't allow a transition to Run mode (assuming the PLCs have the same error,
<a id="LPlnk436978" href="https://logbooks.jlab.org/entry/3659312" previewremoved="true">
https://logbooks.jlab.org/entry/3659312</a>).</div>
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According to the Rockwell Knowledgebase (probably requires a login, but at least has the article number):
<a id="LPlnk345901" href="https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Frockwellautomation.custhelp.com%2Fapp%2Fanswers%2Fdetail%2Fa_id%2F278692%2F&data=02%7C01%7C%7C0bf91148307644b4a7b908d69b66f7e4%7Cb4d7ee1f4fb34f0690372b5b522042ab%7C1%7C0%7C636867263879945824&sdata=zuVkh1h4JJm5ZXaj4xB5%2BivJC%2F4cdz6iaJ5rt4AyQ8s%3D&reserved=0" originalsrc="https://rockwellautomation.custhelp.com/app/answers/detail/a_id/278692/" shash="OXKu8v7/7akXm73d6MdNZVGh9ncXsi69cDzJjiDt0x9GMebt1yGn/4DDcNcYgM09ixU4u/BBS8ZrlQx98iHISI9eS8hv7DFtnE89RoEtYLRj9ByV2Ub0xEV0aeIfn+e0nukLaTVVvQUM3j834nEKPEWoSOSaPeGf0q5mjzfv34k=" originalsrc="https://rockwellautomation.custhelp.com/app/answers/detail/a_id/278692/" shash="T9dFmQbf+vVzlxzY3xYm0/3sp1efA4MTX7PXhV1TK+yZuRnrLsLYRoHs9O1wcZMggeifwcR9iuF2Xl9kBag7WXO4qNCIxHHbf8aqwITtamkLnOymoSI99WAlN0ZlDItdLBL3vmA8U9OYFzapmr06EBzMjL1kmTsAcntYeQxQw3U=" previewremoved="true">
https://rockwellautomation.custhelp.com/app/answers/detail/a_id/278692/</a></div>
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<br>
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<div style="color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt">
It has the following information that the programming manual I copied from didn't have ...</div>
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<br>
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<ul>
<li>
<div style="color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt">
<span><span><span style="font-family:Times New Roman">Cleared the project from user memory</span></span></span></div>
</li></ul>
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<br>
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<div style="color:rgb(0,0,0); font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt">
<span><span style="text-decoration:underline">Note</span>: The Fault information extracted by FDU or stored on non-volatile memory card cannot be analyzed by customers nor by TechSupport engineers. Customer Escalation Team investigation has to be initiated
by TechSupport.</span></div>
<p><span><br>
</span></p>
<p><span><font color="#000000" face="Calibri">This is their recovery method:</font></span></p>
<p></p>
<p><span><font color="#000000" face="Calibri"><span></span></font></span></p>
<font color="#000000" face="Calibri">
<ol style="font-family:Times New Roman">
<li><span><span>Clear the fault turning keyswitch to Run to Program and back to Remote.</span> </span> </li><li><span>Upload the project and verify in RSLogix5000<br>
OR<br>
Upload the tag information from the controller</span></li><li><span>D</span><span>ownload the project and upload the tag values</span></li><li><span>Return to Run/Remote Run mode.</span></li></ol>
<p style="font-family:Times New Roman">Contact Rockwell Automation Technical support if the fault persists and to troubleshoot the fault cause.<br>
</p>
<p style="font-family:Times New Roman"><br>
</p>
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<div id="x_x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Dsg-hallb_magnets <dsg-hallb_magnets-bounces@jlab.org> on behalf of beng@jlab.org <beng@jlab.org><br>
<b>Sent:</b> Monday, February 25, 2019 12:25 PM<br>
<b>To:</b> dsg-hallb_magnets@jlab.org<br>
<b>Subject:</b> [Dsg-hallb_magnets] [New Logentry] PLC Fault Handling</font>
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<h1 class="x_x_x_node-title"><a href="https://logbooks.jlab.org/entry/3659426" rel="bookmark" id="LPlnk840811" class="OWAAutoLink" previewremoved="true">PLC Fault Handling</a>
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<li><a href="https://logbooks.jlab.org/entry/3659426/edit?destination=email/send" id="LPlnk253110" class="OWAAutoLink" previewremoved="true">Edit</a></li><li><a href="https://logbooks.jlab.org/entry/3659426/delete?destination=email/send" id="LPlnk582964" class="OWAAutoLink" previewremoved="true">Delete</a></li></ul>
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<p class="x_x_x_author-datetime">Lognumber <a href="https://logbooks.jlab.org/entry/3659426" class="x_x_x_lognumber OWAAutoLink" id="LPlnk392593" previewremoved="true">
3659426</a>. Submitted by <a href="https://logbooks.jlab.org/user/beng" id="LPlnk418252" class="OWAAutoLink" previewremoved="true">
beng</a> on <time datetime="2019-02-25T12:21:59-0500"><a href="https://logbooks.jlab.org/entries?start_date=1551111719&end_date=1551118919&book=HBLOG&book=HBSOLENOID&book=HBTORUS" id="LPlnk386895" class="OWAAutoLink" previewremoved="true">Mon, 02/25/2019 -
12:21</a></time>. </p>
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<th>Logbooks: </th>
<td><a href="https://logbooks.jlab.org/book/hblog" id="LPlnk601517" class="OWAAutoLink" previewremoved="true">HBLOG</a>
<a href="https://logbooks.jlab.org/book/hbsolenoid" id="LPlnk780827" class="OWAAutoLink" previewremoved="true">
HBSOLENOID</a> <a href="https://logbooks.jlab.org/book/hbtorus" id="LPlnk987760" class="OWAAutoLink" previewremoved="true">
HBTORUS</a></td>
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<th>Entry Makers: </th>
<td>campero, tlemon, ghoshal, sandoval</td>
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<th>References: </th>
<td><a href="https://logbooks.jlab.org/entry/3659311" id="LPlnk205854" class="OWAAutoLink" previewremoved="true">3659311 - Solenoid PLC lost</a></td>
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<div class="x_x_x_logentry x_x_x_node-content">
<p>The following functionality was added to all 3 magnet PLCs (DBox, Solenoid, & Torus)</p>
<p>- Controller Fault Handler routine that writes the current control log to the SD card<br>
- Saved current project to SD card with the options set to load on empty memory and put into run mode</p>
<p>We were unable to get the option to automatically write the controller log to the SD card working, but that will be investigated with a test stand PLC at a later date.</p>
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<div class="x_x_x_image-wrapper"><img class="x_x_x_image-style-plentybig" width="960" height="629" alt="" title="Controller Fault Handler" style="user-select: none;" src="https://logbooks.jlab.org/files/styles/plentybig/public/2019/02/3659426/FH.PNG"></div>
<div class="x_x_x_image-wrapper"><img class="x_x_x_image-style-plentybig" width="960" height="629" alt="" title="Nonvolatile Memory Options" style="user-select: none;" src="https://logbooks.jlab.org/files/styles/plentybig/public/2019/02/3659426/NVM.PNG"></div>
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