<html><body><div style="font-family: tahoma,new york,times,serif; font-size: 14pt; color: #009900"><div>marco,<br></div><div>i do hope they can.<br data-mce-bogus="1"></div><div>it would be wonderful<br data-mce-bogus="1"></div><div>maybe nick has a spare monochromator<br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div>but from past experience, i would say its wishful thinking.<br data-mce-bogus="1"></div><div>last time peter had to fix the problem.<br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div>maybe, tonight i should give the monochromator a couple of whacks!<br data-mce-bogus="1"></div><div>remember murphy's law "If it jams - force it. If it breaks, it needed replacing anyway."!!!<span id="transmark" style="display: none; width: 0px; height: 0px;"></span><br data-mce-bogus="1"></div><div><br data-mce-bogus="1"></div><div>amrit<br data-mce-bogus="1"></div><div><br></div><hr id="zwchr" data-marker="__DIVIDER__"><div data-marker="__HEADERS__"><b>From: </b>"Marco Mirazita" <Marco.Mirazita@lnf.infn.it><br><b>To: </b>"Tyler Lemon" <tlemon@jlab.org><br><b>Cc: </b>"dsg-rich" <dsg-rich@jlab.org><br><b>Sent: </b>Thursday, November 2, 2017 3:30:03 PM<br><b>Subject: </b>Re: [Dsg-rich] Reflectivity test station's monochomator not working<br></div><div><br></div><div data-marker="__QUOTED_TEXT__">Hi Tyler,<br>You could contact Yuri or Nick first, perhaps it is a known problem and <br>they know how to solve it.<br>Marco<br><br><br>Il 2017-11-02 14:41 Tyler Lemon ha scritto:<br>> Hello,<br>> <br>> Today, just before lunch Marco Mirazita informed me that the<br>> monochromator used for the reflectivity test station was not<br>> responding.<br>> <br>> The monochromator's program was frozen and shown as not responding on<br>> the screen.<br>> <br>> I tried the following to get it working again:<br>> <br>> - power-cycled monochromator<br>> <br>> - power-cycled PC<br>> <br>> - swapped USB chords<br>> <br>> - confirmed that device was seen by PC in device manager<br>> <br>> - confirmed drivers are up-to-date on PC<br>> <br>> - attempted to use updated version of program from Newport, the<br>> monochromator's manufacturer.<br>> <br>> - used local version of program installed on PC rather than version on<br>> O: drive.<br>> <br>> After all of the above, the onochromator still does not respond when<br>> using the program. Since the PC shows that it sees the monochromator<br>> in the device manager, it seems that it is a hardware issue.<br>> <br>> Peter has also looked at the monochromator and came to the same<br>> conclusion that it is most likely a hardware issue.<br>> <br>> This afternoon, I will contact Newport to see if they have any<br>> suggestions and to see if they have one that they could load us to be<br>> able to complete the reflectivity measurements.<br>> <br>> Best regards,<br>> <br>> Tyler<br>> <br>> <br>> _______________________________________________<br>> Dsg-rich mailing list<br>> Dsg-rich@jlab.org<br>> https://mailman.jlab.org/mailman/listinfo/dsg-rich<br>_______________________________________________<br>Dsg-rich mailing list<br>Dsg-rich@jlab.org<br>https://mailman.jlab.org/mailman/listinfo/dsg-rich<br></div></div></body></html>