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<p>Hi Yuri/All,</p>
I recommend following WIENER's advice. Sounds like this problem
crate has intermittent power, so trying to upgrade the firmware may
cause even more<br>
problems. <br>
<br>
Good to know that you have other spare MPOD units, so the repair
does not have to incur expedited repair/shipping charges. <br>
<br>
Regards,<br>
-Chris<br>
~~~~~~~~~~~~~<br>
<br>
<div class="moz-cite-prefix">On 2/2/2018 1:57 PM, Yuri Gotra wrote:<br>
</div>
<blockquote type="cite"
cite="mid:c8730df5-b4dc-3ea7-a8aa-3dd333fd071d@jlab.org">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<p>Before sending it for repairs it might be useful to try
upgrading the firmware and check if Fast Electronics group could
take a look at it (cc'd Chris). We have other spare MPOD crates
available.<br>
</p>
<br>
<div class="moz-cite-prefix">On 2/2/18 1:22 PM, Tyler Lemon wrote:<br>
</div>
<blockquote type="cite"
cite="mid:413925395.6632700.1517595747115.JavaMail.zimbra@jlab.org">
<div style="font-family: times new roman,new york,times,serif;
font-size: 12pt; color: #000000">
<div>Hello,<br data-mce-bogus="1">
</div>
<div><br data-mce-bogus="1">
</div>
<div>DSG has been developing a test station to test SVT's MPOD
power supplies using SVT LV/HV crate #5 that been in DSG's
control room.<br data-mce-bogus="1">
</div>
<div><br data-mce-bogus="1">
</div>
<div>In development of the tests station, we have found that
SVT LV/HV crate #5 and its control board do not work
correctly. The control board for this crate stopped working
and now the crate no longer stays powered. </div>
<div><br data-mce-bogus="1">
</div>
<div>The crate was tested with an additional MPOD controller
card (Serial # 4688009; borrowed on Wednesday January 31,
2018) to confirm the crate is no longer working. The control
board borrowed on Wednesday has been returned to MPOD crate
#2 in EEL 125 and it was verified that the returned control
board works correctly and the crate is able to be powered.<br
data-mce-bogus="1">
</div>
<div><br data-mce-bogus="1">
</div>
<div>After contacting WIENER and describing the issues with
both the crate and control board, they recommend sending
both in for repairs. </div>
<div><br data-mce-bogus="1">
</div>
<div>Because this MPOD crate is a spare for SVT, Amrit has
advised that it is Hall B's decision on whether to send the
crate and control board off for repair. If they should be
sent for repairs, Hall B or SVT group should submit the RMA
request to WIENER and arrange the shipping.<br
data-mce-bogus="1">
</div>
<div><br data-mce-bogus="1">
</div>
<div>Best regards,<br data-mce-bogus="1">
</div>
<div>Tyler<br data-mce-bogus="1">
</div>
</div>
<br>
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<br>
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</blockquote>
<br>
</blockquote>
<br>
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