<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
<style type="text/css" style="display:none;"><!-- P {margin-top:0;margin-bottom:0;} --></style>
</head>
<body dir="ltr">
<div id="divtagdefaultwrapper" style="color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif,"EmojiFont","Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt" dir="ltr">
<div id="divtagdefaultwrapper" style="color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif,"EmojiFont","Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt" dir="ltr">
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<div>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black">Hello Gianni,</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black"> </span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black">To clarify or add one point more to the summary that you mentioned; the <span style="background:white">arbitrarily changes from its pre-set values
issue also has been noticed while a user at JLab was using only GECO2020 with no external EPICS client as part of the test setup.</span></span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"><br style="">
<br style="">
</span><span style="font-size:12.0pt; color:black"></span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white">Currently, DSG group does not have on hand the A7435 HV board to get the recommended setup; we do have HV board A7030 that
we could use instead. Is that ok for the recommended test?</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"> </span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white">The serial number for the SY4528 Basic CPU: 0760.</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white">Please send me details instructions to activate this functionality/option in GECO2020, which will help to solve the issues.</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"> </span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"> </span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white">Attached is a zip file with the EPIS CSS-BOY screens (.opi files) and Java scripts (.js files that run as part of the CSS screens)
used to test SY4527 systems.</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white">The specifications about the setup and details for the software versions used for the test can be find at:
</span><a class="OWAAutoLink" id="LPlnk183980" href="https://www.jlab.org/div_dept/physics_division/dsg/presentations2/Hall%20C%20HV%20CAEN%20Test%20Results.pdf" target="_blank" previewremoved="true"><span style="color:#0066CC">https://www.jlab.org/div_dept/physics_division/dsg/presentations2/Hall%20C%20HV%20CAEN%20Test%20Results.pdf</span></a><span style="font-size:12.0pt; color:black; background:white"></span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"><span style=""> </span></span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white">Best Regards,</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"><br>
</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white">Pablo Campero </span><span style="font-size:12.0pt; color:black; background:white"><br>
</span></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"></p>
<p style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif,serif,"EmojiFont"; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 0px; margin-top: 0px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">
<span style="font-size: 10pt;">Detector Support Group</span></p>
<span style="display: inline !important; float: none; background-color: rgb(255, 255, 255); color: black; font-family: Calibri,Helvetica,sans-serif,serif,"EmojiFont"; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"></span>
<p style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif,serif,"EmojiFont"; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 0px; margin-top: 0px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">
<span style="font-size: 10pt;">Jefferson Lab</span></p>
<span style="display: inline !important; float: none; background-color: rgb(255, 255, 255); color: black; font-family: Calibri,Helvetica,sans-serif,serif,"EmojiFont"; font-size: 12pt; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"></span>
<p style="color: rgb(0, 0, 0); font-family: Calibri,Helvetica,sans-serif,serif,"EmojiFont"; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-bottom: 0px; margin-top: 0px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">
<span style="font-size: 10pt;">757-269-7034</span></p>
</span>
<p></p>
<p style="margin-bottom:0in; margin-bottom:.0001pt; line-height:normal"><span style="font-size:12.0pt; color:black; background:white"></span></p>
</div>
<br>
</div>
<div id="divtagdefaultwrapper" style="color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif,"EmojiFont","Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt" dir="ltr">
<br>
<div style="color:rgb(0,0,0)">
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" face="Calibri, sans-serif" style="font-size:11pt"><b>From:</b> Gianni Di Maio <g.dimaio@caen.it><br>
<b>Sent:</b> Monday, August 26, 2019 1:42 PM<br>
<b>To:</b> Pablo Campero Rojas <campero@jlab.org><br>
<b>Cc:</b> Greg Kibilko <greg@setechsales.com>; dsg-hallc controls <dsg-hallc_controls@jlab.org>; Patrizia Rossi <rossi@jlab.org>; Alberto Lucchesi <a.lucchesi@caen.it>; Nicola Paoli <n.paoli@caen.it>; Peter Bonneau <bonneau@jlab.org>; Marc Mcmullen <mcmullen@jlab.org>;
Enrico <e.pardini@caen.it><br>
<b>Subject:</b> Re: CAEN-SY4527 test results shared with CAEN support - Meeting minutes</font>
<div> </div>
</div>
<div style="background-color:#FFFFFF">
<div class="x_moz-cite-prefix">Dear Pablo,<br>
<br>
this is Gianni di Maio from CAEN.<br>
<p>Greg informed us about the strange behaviours arose during your test in JLAB on our HV Main Frame SY4527.</p>
<p>To summarize the problems:</p>
<p><br>
</p>
<p>1. Parameters (VSet, VMax, ISet, RUp, and RDwn), arbitrarily changed from its set values to random different values.</p>
<p>2. Discrepancies between GECO-2020 values and EPICS PVs values</p>
<p>3.<font face="Times New Roman">Ramp up/down delay issue.</font></p>
<p><font face="Times New Roman"><br>
</font></p>
Considering that are all problems that we never experienced in the past with other customers/set up, to isolate each problems,we would like to start from a basic set up , Let say a Main Frame with just one board plugged in directly connected to a computer
running only the GECO control software and your EPICS software, for this first test I would use the board A7435.<br>
<p>I wish add that there is a functionality of the GECO that could help us in solve the issues.</p>
<p>The GECO2020 software has an option ( to be activated with a code) providing Logging capability, this will be very useful for our test and you should activate it.<br>
To provide you the activation code, I need to know the CPU serial number, could you provide it to me?</p>
<p>Once activated the Logging option you could launch your test and see if the problem appear with a so simple set up.<br>
In parallel we would do the same test here in order to reproduce the same behaviour so if for you it is not a problem we would like to have your EPICS software, is It possible?</p>
<p>Best regards.</p>
<p>Gianni<br>
</p>
<p><br>
</p>
</div>
<div class="x_moz-cite-prefix"><br>
</div>
<div class="x_moz-cite-prefix">Il 26/08/2019 18:19, Greg Kibilko ha scritto:<br>
</div>
<blockquote type="cite"><font face="Times New Roman">Hi Pablo,<br>
<br>
Thanks very much. We look forward to the results of your SSH test. Additionally, I expect that Gianni Di Maio will be reaching out to you very soon if he hasn't done so already.<br>
<br>
We will do everything possible to resolve this issue as quickly as we can.<br>
<br>
Kind regards,<br>
Greg<br>
</font><br>
<div class="x_moz-cite-prefix">On 8/26/2019 12:13 PM, Pablo Campero Rojas wrote:<br>
</div>
<blockquote type="cite">
<div id="x_divtagdefaultwrapper" style="color:rgb(0,0,0); font-family:Calibri,Helvetica,sans-serif,"EmojiFont","Apple Color Emoji","Segoe UI Emoji",NotoColorEmoji,"Segoe UI Symbol","Android Emoji",EmojiSymbols; font-size:12pt" dir="ltr">
<div id="x_divtagdefaultwrapper" style="" dir="ltr">
<div id="x_divtagdefaultwrapper" style="" dir="ltr">
<p style="margin-top:0; margin-bottom:0">Hello,</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<p style="margin-top:0; margin-bottom:0">Attached are the minutes for the meeting held this last Friday 8/23/2019 between DSG and CAEN support.</p>
<p style="margin-top:0; margin-bottom:0">During the meeting was presented the findings and issues faced by DSG to CAEN support.</p>
<p style="margin-top:0; margin-bottom:0"><br>
</p>
<p style="margin-top:0; margin-bottom:0">Best Regards,</p>
<p style="margin-top:0; margin-bottom:0">Pablo</p>
</div>
</div>
</div>
</blockquote>
<br>
<div class="x_moz-signature">-- <br>
<b>Greg Kibilko</b><br>
<b>SETS - SE Technical Sales, Inc.</b><br>
112 Tyra Lane<br>
Townville, SC 29689<br>
P: (864) 356-2606<br>
<a class="OWAAutoLink" id="LPlnk250499" href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwMF-g&c=CJqEzB1piLOyyvZjb8YUQw&r=LBO4X3ekFDih7d6NqFyLjA&m=Wus2skvgSR5-Y7u-sgNT06bbppxY236wa0COt0ZyOFY&s=O1JUvsmrU3kcYWsou8Z13bwtAhwiJoROhJJHAaaF0Dc&e=" previewremoved="true">CAEN
Products</a><br>
<a class="OWAAutoLink" id="LPlnk491428" href="https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwMF-g&c=CJqEzB1piLOyyvZjb8YUQw&r=LBO4X3ekFDih7d6NqFyLjA&m=Wus2skvgSR5-Y7u-sgNT06bbppxY236wa0COt0ZyOFY&s=Cr91iNPdSm8MNtIcwtJNFphKKUhWhku1C4ClbRdhrj4&e=" previewremoved="true">CAEN
SyS Products & Solutions</a><br>
<a class="OWAAutoLink" id="LPlnk430888" href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwMF-g&c=CJqEzB1piLOyyvZjb8YUQw&r=LBO4X3ekFDih7d6NqFyLjA&m=Wus2skvgSR5-Y7u-sgNT06bbppxY236wa0COt0ZyOFY&s=o5_swoeyrHG2zLh3LG952ofPPkSwDrr3rS6zNWTzIUQ&e=" previewremoved="true">IOxOs
Products</a><br>
</div>
</blockquote>
<p><br>
</p>
<div class="x_moz-signature">-- <br>
<table style="font-size:12px; font-family:Arial; line-height:17px" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="10" style="line-height:28px; color:#fff">
<p style="background-color:#ededed"><span style="font-family:arial,verdana,sans-serif; font-weight:bold; background-color:#BA001F; padding:7px; font-size:14px; color:#fff"> CAEN S.p.A. </span>
<span style="font-family:arial,verdana,sans-serif; font-weight:bold; font-size:14px; color:#000000">
Gianni Di Maio</span> </p>
</td>
</tr>
<tr>
<td width="480">
<table border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td width="267">
<p style="font-family:arial,verdana,sans-serif; font-size:12px; color:#000000"><b>Maintenance Division Manager</b><br>
</p>
<p style="font-family:arial,verdana,sans-serif; font-size:12px; color:#000000">Email:
<a class="x_moz-txt-link-abbreviated OWAAutoLink" id="LPlnk108759" href="mailto:g.dimaio@caen.it" previewremoved="true">
g.dimaio@caen.it</a> </p>
<p style="font-family:arial,verdana,sans-serif; font-size:12px; color:#000000">Skype: gdimaio_caen</p>
</td>
<td width="119">Cell:+393482556525</td>
<td width="28"><span style="font-family:arial,verdana,sans-serif; font-size:12px; color:#000000"><br>
</span></td>
</tr>
</tbody>
</table>
<p style="border-bottom:1px; border-bottom-color:#d4d4d4; line-height:10px; border-bottom-style:solid; margin:0px">
</p>
<table border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td>
<p style="font-family:arial,verdana,sans-serif; font-size:12px; color:#000000"><b>CAEN S.p.A.</b></p>
<p style="font-family:arial,verdana,sans-serif; font-size:12px; color:#000000">Tel.: +39 0584 388 398<br>
Fax: +39 0584 388 959<br>
Email: <a class="x_moz-txt-link-abbreviated OWAAutoLink" id="LPlnk467461" href="mailto:info@caen.it" previewremoved="true">
info@caen.it</a><br>
via Vetraia,11 • 55049 • Viareggio (LU) • Italy<br>
Cod.Fisc. e p.IVA IT00864500467<br>
<a class="x_moz-txt-link-abbreviated OWAAutoLink" id="LPlnk216171" href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it&d=DwMF-g&c=CJqEzB1piLOyyvZjb8YUQw&r=LBO4X3ekFDih7d6NqFyLjA&m=Wus2skvgSR5-Y7u-sgNT06bbppxY236wa0COt0ZyOFY&s=9SBFyM6ONdBCbGtGA3bPl856Z97ZypktLNPeuwT_SO8&e=" previewremoved="true">www.caen.it</a>
</p>
</td>
</tr>
</tbody>
</table>
<p style="border-bottom:1px; border-bottom-color:#d4d4d4; line-height:10px; border-bottom-style:solid; margin:0px">
</p>
<p style="font-size:8px; font-family:arial,verdana,sans-serif; color:#959595; line-height:10px">
Le informazioni trasmesse attraverso la presente comunicazione via mail ed eventuali allegati sono da intendersi di esclusiva spettanza del destinatario. Nel caso in cui le stesse raggiungessero, per qualunque motivo, soggetti diversi dai destinatari, questi
dovrebbero darne immediata notizia al mittente. In ogni caso, eventuali soggetti diversi dai legittimi destinatari della presente comunicazione sono esplicitamente diffidati da ogni utilizzazione, sia ai sensi del D.Lgs. n. 196/2003 "Codice in materia di protezione
dei dati personali" sia ai sensi degli art. 616 e ss. Codice Penale che sanziona la violazione del segreto sulla corrispondenza.<br>
The information contained in this transmission may contain privileged and confidential information and is intended only for the use of the person(s)named above. If you are not the intended recipient, or an employee or agent responsible for delivering this message
to the intended recipient, any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and destroy all copies of the original message.</p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</body>
</html>