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<font face="Times New Roman">Hi Aaron,<br>
<br>
Sure, no problem. Have it to you soon.<br>
<br>
Cheers,<br>
Greg<br>
</font><br>
<div class="moz-cite-prefix">On 11/21/2019 10:25 AM, Aaron Brown
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:BL0PR0901MB32525D1FD402365A65D18569C14E0@BL0PR0901MB3252.namprd09.prod.outlook.com">
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<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Hello Greg,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
<br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
So, we ran into a little issue when we tried to enable the
Advanced Features:</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
the code didn't work because we gave you the wrong serial
number. <br>
The serial number I gave you was for the crate, not the CPU.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
The correct serial number (for the CPU) is: <br>
</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
0810</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Would you be able to generate a new code using this new serial
number so that we can enable the Advanced Features?</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
<br>
Thanks for any assistance you can provide.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
<br>
Best regards,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Aaron Brown</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Detector Support Group</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
Jefferson Lab</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif;
font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255,
255, 255);">
757-269-6781<br>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt"
face="Calibri, sans-serif" color="#000000"><b>From:</b> Greg
Kibilko <a class="moz-txt-link-rfc2396E" href="mailto:greg@setechsales.com"><greg@setechsales.com></a><br>
<b>Sent:</b> Wednesday, November 6, 2019 11:51 AM<br>
<b>To:</b> Aaron Brown <a class="moz-txt-link-rfc2396E" href="mailto:ambrown@jlab.org"><ambrown@jlab.org></a>; dsg-hallc
controls <a class="moz-txt-link-rfc2396E" href="mailto:dsg-hallc_controls@jlab.org"><dsg-hallc_controls@jlab.org></a><br>
<b>Subject:</b> Re: [EXTERNAL] Re: New CAEN HV Mainframe
SY4527</font>
<div> </div>
</div>
<div style="background-color:#FFFFFF"><font face="Times New Roman">Hi
Aaron,<br>
<br>
Here you'll find the code to activate the advanced software
feature: </font><font face="Times New Roman">g13241c08197a09072l07<br>
<br>
I think your team has already done this and knows how, but
should you need a refresher the instructions may be found on
page 6 of the attached GECO2020 manual.<br>
<br>
If you have any questions or need any further assistance
please let me know.<br>
<br>
Kind regards,<br>
Greg<br>
<br>
</font>
<div class="x_moz-cite-prefix">On 11/5/2019 1:02 PM, Aaron Brown
wrote:<br>
</div>
<blockquote type="cite">
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<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Greg,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Thank you so much for your help.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
We really appreciate it.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Best regards,</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Aaron Brown</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Detector Support Group</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Jefferson Lab</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
757-269-6781<br>
</div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font
style="font-size:11pt" face="Calibri, sans-serif"
color="#000000"><b>From:</b> Greg Kibilko
<a class="x_moz-txt-link-rfc2396E"
href="mailto:greg@setechsales.com"
moz-do-not-send="true"><greg@setechsales.com></a><br>
<b>Sent:</b> Tuesday, November 5, 2019 11:38 AM<br>
<b>To:</b> Aaron Brown <a class="x_moz-txt-link-rfc2396E"
href="mailto:ambrown@jlab.org" moz-do-not-send="true">
<ambrown@jlab.org></a>; dsg-hallc controls <a
class="x_moz-txt-link-rfc2396E"
href="mailto:dsg-hallc_controls@jlab.org"
moz-do-not-send="true">
<dsg-hallc_controls@jlab.org></a><br>
<b>Subject:</b> [EXTERNAL] Re: New CAEN HV Mainframe
SY4527</font>
<div> </div>
</div>
<div style="background-color:#FFFFFF"><font face="Times New
Roman">Hi Aaron,<br>
<br>
Yes, I'll be happy to help. Either myself or someone from
CAEN will contact you with code and instructions on how to
implement the advanced features on this crate.<br>
<br>
Kind regards,<br>
Greg<br>
</font><br>
<div class="x_x_moz-cite-prefix">On 11/5/2019 9:25 AM, Aaron
Brown wrote:<br>
</div>
<blockquote type="cite">
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style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Hello Greg,</div>
<div><br>
</div>
<div>I am a member of the DSG working with Marc and Pablo
testing the CAEN HV Mainframes. We have received a new
high voltage mainframe,</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
CPU Serial Number: 0431, <br>
</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
and we would like to have the GECO 2020 Advanced
Features enabled in this new crate so that we can use
the scripting and data logging features for testing
purposes.</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Would you be able to direct me to the correct person at
CAEN support who could provide us with the code needed
to enable these features? We received a code for a
previous CPU, but it is my understanding that these
codes are CPU specific.<br>
</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Thank you for any assistance you can provide.</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
<br>
</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Best regards,</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Aaron Brown</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Detector Support Group</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
Jefferson Lab</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
757-269-6781<br>
</div>
<div
style="font-family:Calibri,Arial,Helvetica,sans-serif;
font-size:12pt; color:rgb(0,0,0);
background-color:rgb(255,255,255)">
<br>
</div>
</blockquote>
<br>
<div class="x_x_moz-signature">-- <br>
<b>Greg Kibilko</b><br>
<b>SETS - SE Technical Sales, Inc.</b><br>
112 Tyra Lane<br>
Townville, SC 29689<br>
P: (864) 356-2606<br>
<a
href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=B2Qq6jQ8yeQjenoIJ_oZbBs2NSNZ0qRf48JOVDhf0hM&s=W-AT7uku0anhiG-dB1rdgsrjInWjGv6hJ-FZ-H-Sj4o&e="
moz-do-not-send="true">CAEN Products</a><br>
<a
href="https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=B2Qq6jQ8yeQjenoIJ_oZbBs2NSNZ0qRf48JOVDhf0hM&s=P6xYz5AMLoOWYYnaiPawghuAjjS8nAXKtxGyRoNw8rQ&e="
moz-do-not-send="true">CAEN SyS Products & Solutions</a><br>
<a
href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=B2Qq6jQ8yeQjenoIJ_oZbBs2NSNZ0qRf48JOVDhf0hM&s=w-0zXRIgGu1BpzXkUF5DQoIGtZK8BtKKoINDM36cg_I&e="
moz-do-not-send="true">IOxOs Products</a><br>
</div>
</div>
</blockquote>
<br>
<div class="x_moz-signature">-- <br>
<b>Greg Kibilko</b><br>
<b>SETS - SE Technical Sales, Inc.</b><br>
112 Tyra Lane<br>
Townville, SC 29689<br>
P: (864) 356-2606<br>
<a
href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=3r9pmu9NyuEbaxHDWvGGFZzLmv40UU1qJnp_uS1gKNc&s=qWOrCg60ZVDPkOiYR3ny6kVF0jVd1VssnbJIoC8WS44&e="
moz-do-not-send="true">CAEN Products</a><br>
<a
href="https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=3r9pmu9NyuEbaxHDWvGGFZzLmv40UU1qJnp_uS1gKNc&s=ISVimmpDYDte7IRkLseqF5XscdmnxiKWWajbIitCLl8&e="
moz-do-not-send="true">CAEN SyS Products & Solutions</a><br>
<a
href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=TkJUDpm1-rWCci4nhe47nw&m=3r9pmu9NyuEbaxHDWvGGFZzLmv40UU1qJnp_uS1gKNc&s=P4AJDbKMt8dRQicsnUY_34uZKnnb9tkHLO1HniK8b4A&e="
moz-do-not-send="true">IOxOs Products</a><br>
</div>
</div>
</blockquote>
<br>
<div class="moz-signature">-- <br>
<b>Greg Kibilko</b><br>
<b>SETS - SE Technical Sales, Inc.</b><br>
112 Tyra Lane<br>
Townville, SC 29689<br>
P: (864) 356-2606<br>
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.caen.it_csite&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=h4eta2PuOudqurhOtB9mSJ888Y06TbmT8Mth51RdX2k&s=fB5vWzI58kTECFoQs1JvaeDzK4mCKPUwB2vIkx_xgxU&e=">CAEN Products</a><br>
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__caensys.com_products-2Dand-2Dsolutions_&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=h4eta2PuOudqurhOtB9mSJ888Y06TbmT8Mth51RdX2k&s=PJKbs2pVbRdUN8xhfkOl9LS-TOtBLSnVbIaQFlDoe18&e=">CAEN SyS
Products & Solutions</a><br>
<a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ioxos.ch&d=DwMD-g&c=CJqEzB1piLOyyvZjb8YUQw&r=0dv9yTu0KREdd74L0wgLztdO3ePmhsIUc7EqYumdPxc&m=h4eta2PuOudqurhOtB9mSJ888Y06TbmT8Mth51RdX2k&s=gKSEchCz90ObzrUQi-X-Sy75pGyWMpWnbGTEeZpxz-Q&e=">IOxOs Products</a><br>
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