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Hi Greg,</div>
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<br>
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Thanks for getting into this for us.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255);">
Looking forward to hearing back from you on Monday.</div>
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<br>
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Thanks again,</div>
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Aaron<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Greg Kibilko <greg@setechsales.com><br>
<b>Sent:</b> Friday, January 8, 2021 12:26 PM<br>
<b>To:</b> Brad Sawatzky <brads@jlab.org>; Brian Eng <beng@jlab.org><br>
<b>Cc:</b> Aaron Brown <ambrown@jlab.org>; Mindy Leffel <leffel@jlab.org>; dsg-hallc_nps@jlab.org <dsg-hallc_nps@jlab.org><br>
<b>Subject:</b> [EXTERNAL] Re: [Dsg-hallc_nps] Radiall connector</font>
<div> </div>
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<div><font face="Times New Roman">Hello All,<br>
<br>
And here I thought that the new year would bring only good things! :(<br>
<br>
I spoke with CAEN about this odd issue. It certainly appears as if Radiall provided CAEN with a batch of clamps that are either the incorrect part or were not manufactured correctly.<br>
<br>
We want to get the correct clamp pieces to you as quickly as possible and avoid having to wait for Radiall to deliver more. CAEN will scour their offices to see what we have in-house. It's past hours there now, but I'm anticipating more information from them
next Monday. I'll follow up with you when I have it.<br>
<br>
I apologize for the issue and promise that we'll get it resolved ASAP.<br>
<br>
Many thanks,<br>
Greg<br>
<br>
</font><br>
<div class="x_moz-cite-prefix">On 1/7/2021 5:59 PM, Brad Sawatzky wrote:<br>
</div>
<blockquote type="cite">
<pre class="x_moz-quote-pre">Yeah -- perhaps a metric vs imperial "almost the same but not quite"
mismatch/error?
Might be worth trying a few different screws (metric and imperial) from
the stockroom and seeing if one is a match.
-- Brad
On Thu, 07 Jan 2021, Brian Eng wrote:
</pre>
<blockquote type="cite">
<pre class="x_moz-quote-pre">That was going to be my guess as well. From the top down picture it looks
like the threaded portion on the new ones have a slightly bigger diameter
compared to the old ones.
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</pre>
</blockquote>
<pre class="x_moz-quote-pre">
</pre>
<blockquote type="cite">
<pre class="x_moz-quote-pre">From: Dsg-hallc_nps <a class="x_moz-txt-link-rfc2396E" href="mailto:dsg-hallc_nps-bounces@jlab.org"><dsg-hallc_nps-bounces@jlab.org></a> on behalf of Aaron
Brown <a class="x_moz-txt-link-rfc2396E" href="mailto:ambrown@jlab.org"><ambrown@jlab.org></a>
Sent: Thursday, January 7, 2021 3:50 PM
To: Mindy Leffel <a class="x_moz-txt-link-rfc2396E" href="mailto:leffel@jlab.org"><leffel@jlab.org></a>; <a class="x_moz-txt-link-abbreviated" href="mailto:dsg-hallc_nps@jlab.org">dsg-hallc_nps@jlab.org</a>
<a class="x_moz-txt-link-rfc2396E" href="mailto:dsg-hallc_nps@jlab.org"><dsg-hallc_nps@jlab.org></a>; Greg Kibilko <a class="x_moz-txt-link-rfc2396E" href="mailto:greg@setechsales.com"><greg@setechsales.com></a>
Subject: Re: [Dsg-hallc_nps] Radiall connector
Mindy, I've looped in Greg.
Hi Greg,
First, Happy New Year!
Please see below the email from Mindy (and attachments) regarding the strain
relief for the Radiall 52-pin connectors.
I wonder if it's possible that the connectors were shipped with the wrong
screws?
That's really the only reason I can think of for this situation.
If anyone else has any ideas...
-- Aaron
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</pre>
</blockquote>
<pre class="x_moz-quote-pre">
</pre>
<blockquote type="cite">
<pre class="x_moz-quote-pre">From: Dsg-hallc_nps <a class="x_moz-txt-link-rfc2396E" href="mailto:dsg-hallc_nps-bounces@jlab.org"><dsg-hallc_nps-bounces@jlab.org></a> on behalf of Mindy
Leffel <a class="x_moz-txt-link-rfc2396E" href="mailto:leffel@jlab.org"><leffel@jlab.org></a>
Sent: Thursday, January 7, 2021 3:42 PM
To: <a class="x_moz-txt-link-abbreviated" href="mailto:dsg-hallc_nps@jlab.org">dsg-hallc_nps@jlab.org</a> <a class="x_moz-txt-link-rfc2396E" href="mailto:dsg-hallc_nps@jlab.org"><dsg-hallc_nps@jlab.org></a>
Subject: [Dsg-hallc_nps] Radiall connector
I have a new issue with the Radiall connectors. The last five connectors I
tried to attach have strain relief screws that won't tighten. I tried one
from a previous order, it tightened properly. The first picture shows the
strain relief attached to a connector. The second picture is a top view of
the strain relief. They look like they're made of different materials, the
old ones are shinier. The last picture is a side by side view, the screw
holes look like the depths are different.
The screws are slightly loose in the holes, even before I try to attach them
to the connector. Poor quality control?
</pre>
</blockquote>
<pre class="x_moz-quote-pre">
</pre>
</blockquote>
<br>
<div class="x_moz-signature">-- <br>
<b>Greg Kibilko</b><br>
<b>SETS - SE Technical Sales, Inc.</b><br>
112 Tyra Lane<br>
Townville, SC 29689<br>
P: (864) 356-2606<br>
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