[dsg-hdice] Emergency help needed!!!

Brian Eng beng at jlab.org
Mon Oct 19 12:14:29 EDT 2020


I tried calling your cell, but I'm guessing you don't have service where you are.

I got an error when trying to log in to hdicenmr1 & hdicenmr2 saying that the administrator has limited the number of computers you can log on with when trying to use the hdice account. When I use my own CUE account it says someone is logged on and doing so will disconnect them.

1) Which computer should I connect to? Your email says 1 has problems, but 2 is available.
2) Has the hdice user password changed since Dec 2019 (that is the last password I have). If it has changed I'll try calling again once you have cell service.

________________________________
From: Xiangdong Wei <xwei at jlab.org>
Sent: Monday, October 19, 2020 11:59 AM
To: Brian Eng <beng at jlab.org>; dsg-hdice at jlab.org <dsg-hdice at jlab.org>; Peter Bonneau <bonneau at jlab.org>
Subject: Re: Emergency help needed!!!

Brian,

Thank you very much.

Xiangdong
________________________________
From: Brian Eng <beng at jlab.org>
Sent: Monday, October 19, 2020 11:38 AM
To: Xiangdong Wei <xwei at jlab.org>; dsg-hdice at jlab.org <dsg-hdice at jlab.org>; Peter Bonneau <bonneau at jlab.org>
Subject: Re: Emergency help needed!!!

I'll take a look after I finish with an ongoing telemeeting.

________________________________
From: Xiangdong Wei <xwei at jlab.org>
Sent: Monday, October 19, 2020 11:24 AM
To: dsg-hdice at jlab.org <dsg-hdice at jlab.org>; Peter Bonneau <bonneau at jlab.org>; Brian Eng <beng at jlab.org>
Subject: Emergency help needed!!!

Hi Peter, Brian, and the group,

We need your help immediately. The VIs for field sweep NMR, the FRS, and the fsNMR on NMR Rack1 PC are not functioning (They worked before adding to the control of the 2nd IPS) . The VIs for Dual IPS, Main 1 IPS and Main 2 IPS seem working. It seems to me the GPIB settings for the original VIs need to be tweaked. The GPIB address the the 2nd IPS is 28 on GPIB1 bus, not on GPIB0.

Please take a look asap.

The Rack 2 PC is available to you now.

When testing IPS, please make sure the maximum current is equal or below 1 amp and the rate is no more than 3A/m.

Sorry for the short notice, I have no choice now.

If you need to talk you me any time, my cell number is 516-636-1957.

Thanks,

Xiangdong
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