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Hi Xiangdong,</div>
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The Rack 2 computer can be sent to our DSG EEL R121C lab for backup of the NMR control software and drivers.</div>
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It will be forwarded to the computer center upon completion of the backup for the Windows 10 upgrade.</div>
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Peter<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Xiangdong Wei <xwei@jlab.org><br>
<b>Sent:</b> Wednesday, December 4, 2019 9:52 AM<br>
<b>To:</b> Peter Bonneau <bonneau@jlab.org>; dsg-hdice@jlab.org <dsg-hdice@jlab.org><br>
<b>Subject:</b> Windows 10 Upgrade for NMR Rack 2 Computer</font>
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Good morning Peter,</div>
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It looks like that we have to upgrade the Rack 2 now. The bluejeans meetings were not running correctly since last week (It shown only one participant---itself in the meeting while displayed shared screen from other computers in the meeting. Others didn't see
it at all.) Updating and rebooting the computer and bluejeans meeting didn't make any difference. It's time to abandon the windows 7, I think.</div>
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I backed up the NMR data from the Rack 2 computer yesterday.</div>
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In order to make the Windows 10 transition smoothly, I think the NMR Rack 2 related software and hardware drivers should be backed up, too. Could you arrange the backup? I can also send the computer to the DSG office, so you can do all necessary work there
and send it to the helpdesk later.</div>
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I'll initiate an IncidentNow entry.</div>
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Please let me know your preference.</div>
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Thanks,</div>
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Xiangdong</div>
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