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Hi Tom,</div>
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<br>
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I can also get to the lock-in amplifier over the network. I successfully connected to it from both HDICENMR4 and one of DSG's Hall B subnet PCs.</div>
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<br>
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It seems that the network issues have been resolved.</div>
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<br>
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Tyler<br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> thomaso@jlab.org <thomaso@jlab.org><br>
<b>Sent:</b> Tuesday, August 18, 2020 5:21 PM<br>
<b>To:</b> Tyler Lemon <tlemon@jlab.org><br>
<b>Subject:</b> Re: Zurich Lock-In Amplifier</font>
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<div class="PlainText">Hey Tyler,<br>
<br>
Andrew corrected the problem with the lock-in amplifier. I can now access<br>
it on HDICENMR4 through the network. The LabOne controls are working just<br>
as they would using the USB connection. When you have chance, could you<br>
check if you can do the same?<br>
<br>
Best Regards,<br>
Tom<br>
<br>
> Hi Tom,<br>
><br>
> Would Andrew be able to do the same thing to the lock-in amplifier?<br>
><br>
> It's still not even able to be pinged over the network.<br>
> ________________________________<br>
> From: thomaso@jlab.org <thomaso@jlab.org><br>
> Sent: Tuesday, August 18, 2020 3:21 PM<br>
> To: Tyler Lemon <tlemon@jlab.org><br>
> Subject: Re: Zurich Lock-In Amplifier<br>
><br>
> Hi Tyler,<br>
><br>
> Andrew corrected the problem with the PC not being on the network. I just<br>
> confirmed the PC is back on the network and it is not in use by anyone at<br>
> the moment.<br>
><br>
> Regards,<br>
> Tom<br>
><br>
>> Hi Tom,<br>
>><br>
>> It looks like computer center has moved it to the Hall B subnet already.<br>
>> It's new IP is 129.57.86.128.<br>
>><br>
>> I can't log into it either. It's acting the same way as the Zurich<br>
>> lock-in<br>
>> amplifier is.<br>
>><br>
>> If I had to guess, the ports in the switch or wall that the PC and<br>
>> lock-in<br>
>> amplifier is plugged into is not set up for the Hall B subnet.<br>
>><br>
>> I'll see if that's something computer center can handle remotely or if<br>
>> something in person needs to be done.<br>
>><br>
>> Tyler<br>
>> ________________________________<br>
>> From: thomaso@jlab.org <thomaso@jlab.org><br>
>> Sent: Tuesday, August 18, 2020 2:25 PM<br>
>> To: Tyler Lemon <tlemon@jlab.org><br>
>> Subject: Re: Zurich Lock-In Amplifier<br>
>><br>
>> Hi Tyler,<br>
>><br>
>> I was just wondering if you looked at hdicenmr4 today? I logged on<br>
>> after<br>
>> lunch and noticed it no longer connects to the network and was wondering<br>
>> if you could even see it anymore?<br>
>><br>
>> -Tom<br>
>><br>
>>> Hi Tom,<br>
>>><br>
>>> I’m done with hdicenmr4 for the day.<br>
>>><br>
>>> It seems like it’ll eventually get moved to the hall b subnet. I don’t<br>
>>> think I can do too much with it until the move to the hall b subnet is<br>
>>> completed, so once that’s done I’ll take a look again.<br>
>>><br>
>>> Tyler<br>
>>><br>
>>><br>
>>><br>
>>> ________________________________<br>
>>> From: thomaso@jlab.org <thomaso@jlab.org><br>
>>> Sent: Monday, August 17, 2020 4:13:34 PM<br>
>>> To: Tyler Lemon <tlemon@jlab.org><br>
>>> Subject: Re: Zurich Lock-In Amplifier<br>
>>><br>
>>> Hi Tyler,<br>
>>><br>
>>> Xiangdong was just talking with me and wanted me to send you a quick<br>
>>> email.<br>
>>><br>
>>> He wanted you to know he connected the Zurich lock-in amplifier to a 60<br>
>>> dB<br>
>>> attenuator in place of having it connected to a the magnet coil in the<br>
>>> DF.<br>
>>> He did this in case you wanted to remotely test the controls of the<br>
>>> lock-in without worrying about accidentally depolarizing a target.<br>
>>><br>
>>> The other thing he wanted me to bring up was if you could email us to<br>
>>> let<br>
>>> us know when you are not currently working or finish with HDICENMR4 for<br>
>>> the day. This is just in case someone needs to use the PC in an<br>
>>> emergency. I'll let them know when it's free.<br>
>>><br>
>>> Thanks,<br>
>>> Tom<br>
>>><br>
>>><br>
>>>> Hi Tom,<br>
>>>><br>
>>>> I am indeed able to log on to hdicenmr4.<br>
>>>><br>
>>>> I'll take a look to see what can be done with the Zurich lock-in<br>
>>>> amplifier.<br>
>>>><br>
>>>> Tyler<br>
>>>> ________________________________<br>
>>>> From: thomaso@jlab.org <thomaso@jlab.org><br>
>>>> Sent: Monday, August 17, 2020 12:32 PM<br>
>>>> To: Tyler Lemon <tlemon@jlab.org><br>
>>>> Subject: Re: Zurich Lock-In Amplifier<br>
>>>><br>
>>>> Hi Tyler,<br>
>>>><br>
>>>> I just saw Xiangdong and asked him about getting you admin privileges<br>
>>>> and<br>
>>>> remote access. He thought he already did that a while back for<br>
>>>> HDICENMR4<br>
>>>> when he set up access to HDICENMR2. When you have a chance, could you<br>
>>>> check and see if you have access to HDICENMR4? If you don't,<br>
>>>> Xiangdong<br>
>>>> said he'll take care of it. Let us know when you have a chance.<br>
>>>><br>
>>>> Thanks,<br>
>>>> Tom<br>
>>>><br>
>>>>> Hi Tom,<br>
>>>>><br>
>>>>> Thanks for the update.<br>
>>>>><br>
>>>>> To start, I'd just need remote access and admin privileges on the PC<br>
>>>>> HDICENMR4 to start by looking at it remotely and at least seeing if I<br>
>>>>> could get communication going between the PC and lock-in amplifier.<br>
>>>>><br>
>>>>> Best regards,<br>
>>>>> Tyler<br>
>>>>><br>
>>>>><br>
>>>>> ________________________________<br>
>>>>> From: thomaso@jlab.org <thomaso@jlab.org><br>
>>>>> Sent: Friday, August 14, 2020 3:47 PM<br>
>>>>> To: Tyler Lemon <tlemon@jlab.org><br>
>>>>> Subject: Re: Zurich Lock-In Amplifier<br>
>>>>><br>
>>>>> Hi Tyler,<br>
>>>>><br>
>>>>> I wanted to give you an update on the Lock-In Amplifier. I haven't<br>
>>>>> had<br>
>>>>> much luck or made any progress with the computer center this week.<br>
>>>>> Wei<br>
>>>>> recently switched the racks around and changed the connections around<br>
>>>>> in<br>
>>>>> order to run NMR scans with HDICENMR2 and the old NMR system.<br>
>>>>><br>
>>>>> HDICENMR1 and HDICENMR2 are both plugged into a switch, which is then<br>
>>>>> connected to the ethernet port in the lab.<br>
>>>>><br>
>>>>> HDICENMR4 use to be connected to the switch and connected to the<br>
>>>>> lock-in<br>
>>>>> amplifier with a USB cable. Now it is connected to it's own network<br>
>>>>> port<br>
>>>>> and the USB cable has been removed.<br>
>>>>><br>
>>>>> The Zurich Lock-In Amplifier is no longer connected to any PC via USB<br>
>>>>> cable. The lock-in is now just connected to the network via an<br>
>>>>> ethernet<br>
>>>>> cable going to it's own wall port.<br>
>>>>><br>
>>>>> HDICENMR2 will be in almost constant use, so Wei suggested we now try<br>
>>>>> a<br>
>>>>> simpler setup with just one PC and the lock-in. We'd like to see if<br>
>>>>> we<br>
>>>>> can get just HDICENMR4 to control the Lock-In amplifier over the<br>
>>>>> network.<br>
>>>>><br>
>>>>> Would you be able to give us a hand with this new plan? If you have<br>
>>>>> any<br>
>>>>> thoughts of suggestions, let us know.<br>
>>>>><br>
>>>>> Thanks,<br>
>>>>> Tom<br>
>>>>><br>
>>>>><br>
>>>>>> Hi Tom,<br>
>>>>>><br>
>>>>>> I haven't made any progress on connecting to the lock-in amplifier<br>
>>>>>> yet.<br>
>>>>>> It<br>
>>>>>> still won't respond to pings on the network.<br>
>>>>>><br>
>>>>>> It would be good to be on the computer center incident to at least<br>
>>>>>> stay<br>
>>>>>> informed of what is going on with computer center.<br>
>>>>>><br>
>>>>>> I started looking over the manual today for the lock-in amplifier<br>
>>>>>> and<br>
>>>>>> have<br>
>>>>>> a few questions/suggestions:<br>
>>>>>><br>
>>>>>> Are you still able to connect to it over USB? If so, there may be<br>
>>>>>> some<br>
>>>>>> sort of network configuration you have to set up over USB to get it<br>
>>>>>> to<br>
>>>>>> use<br>
>>>>>> the correct IP address.<br>
>>>>>><br>
>>>>>> Is the Ethernet port that the lock-in amplifier is plugged into able<br>
>>>>>> to<br>
>>>>>> connect to the Hall B subnet? Sometimes the ports are only for<br>
>>>>>> certain<br>
>>>>>> subnets, but you could request Computer Center to make the port<br>
>>>>>> auto-assigning so it will automatically connect a device to the<br>
>>>>>> correct<br>
>>>>>> subnet.<br>
>>>>>><br>
>>>>>> Thanks,<br>
>>>>>> Tyler<br>
>>>>>> ________________________________<br>
>>>>>> From: thomaso@jlab.org <thomaso@jlab.org><br>
>>>>>> Sent: Friday, August 7, 2020 12:05 PM<br>
>>>>>> To: Tyler Lemon <tlemon@jlab.org><br>
>>>>>> Subject: Re: Zurich Lock-In Amplifier<br>
>>>>>><br>
>>>>>> Hi Tyler,<br>
>>>>>><br>
>>>>>> I was talking to Xiangdong just now about the Lock-In Amplifier.<br>
>>>>>> We've<br>
>>>>>> had an incident open with the computer center regarding our<br>
>>>>>> connectivity<br>
>>>>>> issues. I was just curious if your group works with them regarding<br>
>>>>>> network<br>
>>>>>> issues or if you usually do it by yourselves?<br>
>>>>>><br>
>>>>>> I ask because Xiangdong thought it could be a good idea to add you<br>
>>>>>> to<br>
>>>>>> the<br>
>>>>>> open incident so everyone is in the loop. I started working with<br>
>>>>>> Andrew<br>
>>>>>> from the computer center before I was aware that Xiangdong asked DSG<br>
>>>>>> to<br>
>>>>>> look into the issue.<br>
>>>>>><br>
>>>>>> If this sounds ok with you, I will go ahead and add you to the<br>
>>>>>> active<br>
>>>>>> incident. Let me know when you have a chance. Thanks!<br>
>>>>>><br>
>>>>>> Best Regards,<br>
>>>>>> Tom<br>
>>>>>><br>
>>>>>>> Hello Tom,<br>
>>>>>>><br>
>>>>>>> I work with Peter so he forwarded me you email.<br>
>>>>>>><br>
>>>>>>> You should be able to remotely access the Zurich lock-in amplifier<br>
>>>>>>> from<br>
>>>>>>> any Hall B subnet PC. In the past all HDice PCs were put on the<br>
>>>>>>> Hall<br>
>>>>>>> B<br>
>>>>>>> subnet, but it seems like this may have changed if you cannot<br>
>>>>>>> connect<br>
>>>>>>> to<br>
>>>>>>> the lock-in amplifier from a PC in the HDice lab.<br>
>>>>>>><br>
>>>>>>> I do know that the lock-in amplifier has been assigned the hostname<br>
>>>>>>> "zurich1" with the IP 129.57.86.121 so that may need to be updated<br>
>>>>>>> in<br>
>>>>>>> LabOne since it's a new IP. I can't ping the lock-in amplifier, so<br>
>>>>>>> it<br>
>>>>>>> may<br>
>>>>>>> be disconnected all together from the network. Xiangdong did say he<br>
>>>>>>> was<br>
>>>>>>> going to move the NMR racks around sometime soon, so he may be in<br>
>>>>>>> the<br>
>>>>>>> process of the move.<br>
>>>>>>><br>
>>>>>>> Also, I'm in the process of installing LabOne on one of our Hall B<br>
>>>>>>> subnet<br>
>>>>>>> PCs to see if I can connect to the lock-in amplifier. The PC is<br>
>>>>>>> rebooting<br>
>>>>>>> after the installation so it may take a while. I'll let you know<br>
>>>>>>> whether<br>
>>>>>>> it works.<br>
>>>>>>><br>
>>>>>>> Thanks,<br>
>>>>>>> Tyler<br>
>>>>>>><br>
>>>>>>><br>
>>>>>>> ________________________________<br>
>>>>>>> From: Peter Bonneau <bonneau@jlab.org><br>
>>>>>>> Sent: Thursday, August 6, 2020 2:51 PM<br>
>>>>>>> To: Tyler Lemon <tlemon@jlab.org><br>
>>>>>>> Subject: Fw: Zurich Lock-In Amplifier<br>
>>>>>>><br>
>>>>>>><br>
>>>>>>><br>
>>>>>>> ________________________________<br>
>>>>>>> From: thomaso@jlab.org <thomaso@jlab.org><br>
>>>>>>> Sent: Thursday, August 6, 2020 2:25 PM<br>
>>>>>>> To: Peter Bonneau <bonneau@jlab.org><br>
>>>>>>> Subject: Zurich Lock-In Amplifier<br>
>>>>>>><br>
>>>>>>> Hi Peter,<br>
>>>>>>><br>
>>>>>>> My name is Thomas O'Connell and I'm a grad student with the HDIce<br>
>>>>>>> group.<br>
>>>>>>> Xiangdong Wei let me know that our Zurich Lock-In amplifier has<br>
>>>>>>> been<br>
>>>>>>> moved<br>
>>>>>>> to the Hall B subnet. He also asked me to lend him a hand in<br>
>>>>>>> figuring<br>
>>>>>>> out<br>
>>>>>>> how to access the Lock-In amplifier remotely from our PCs and<br>
>>>>>>> suggested<br>
>>>>>>> I<br>
>>>>>>> reach out to you.<br>
>>>>>>><br>
>>>>>>> I was just curious if anyone from DSG has been able to use the<br>
>>>>>>> browser<br>
>>>>>>> based LabOne app to access the amplifier remotely since it was<br>
>>>>>>> added<br>
>>>>>>> to<br>
>>>>>>> the new subnet?<br>
>>>>>>><br>
>>>>>>> I also noticed this afternoon, our PC (HDICENMR1), can no longer<br>
>>>>>>> access<br>
>>>>>>> the amplifier. I suspect that has to do with the amplifier being<br>
>>>>>>> added<br>
>>>>>>> to<br>
>>>>>>> the Hall B subnet and that some of the PCs in the HDIce lab might<br>
>>>>>>> not<br>
>>>>>>> be<br>
>>>>>>> on that subnet.<br>
>>>>>>><br>
>>>>>>> Best Regards,<br>
>>>>>>> Tom<br>
>>>>>>><br>
>>>>>>><br>
>>>>>>><br>
>>>>>>><br>
>>>>>>><br>
>>>>>><br>
>>>>>><br>
>>>>>><br>
>>>>><br>
>>>>><br>
>>>>><br>
>>>><br>
>>>><br>
>>>><br>
>>><br>
>>><br>
>>><br>
>><br>
>><br>
>><br>
><br>
><br>
><br>
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