[Halld-controls] FW: T-Mobile Blocking Text Messages Sent Via Email

[Hovanes Egiyan]

I guess you already received this message. The text messages from the alarm handler may not get delivered until this gets resolved. Hopefully, experts get notified by the shift crew in a timely manner. But checking the alarm handler and EPICS controls screens periodically could also be helpful.

Hovanes.




From: JLab CST Division<mailto:JLab_IT-Division at jlab.org>
Sent: Monday, September 19, 2022 5:22 PM
To: Hovanes Egiyan<mailto:hovanes at jlab.org>
Subject: T-Mobile Blocking Text Messages Sent Via Email

Internal Memo
<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.us11.list-2Dmanage.com_track_click-3Fu-3D1de9c43e6d5e45ff0ecd664cd-26id-3Db07f3e64e5-26e-3D4d2ba1b8c0&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=LSns0Jn-3qapUiEIcy9zXPfty-CatLIPNx9zyzVp3-s&m=uEsLl4qUmCZh4qrMYixy1R4aAOVy5bqBNg2UEC1Qsqhxa4hNf-5BlRA1qxCUZ1vz&s=uuapRl6CBvtrlcO2pwz814-NK0Ini8331S_TIuRfQv0&e=>[https://gallery.mailchimp.com/1de9c43e6d5e45ff0ecd664cd/images/e6203673-8394-4ed6-8d7b-dc3fa3383708.jpg]<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.us11.list-2Dmanage.com_track_click-3Fu-3D1de9c43e6d5e45ff0ecd664cd-26id-3Db07f3e64e5-26e-3D4d2ba1b8c0&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=LSns0Jn-3qapUiEIcy9zXPfty-CatLIPNx9zyzVp3-s&m=uEsLl4qUmCZh4qrMYixy1R4aAOVy5bqBNg2UEC1Qsqhxa4hNf-5BlRA1qxCUZ1vz&s=uuapRl6CBvtrlcO2pwz814-NK0Ini8331S_TIuRfQv0&e=><https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.us11.list-2Dmanage.com_track_click-3Fu-3D1de9c43e6d5e45ff0ecd664cd-26id-3Db07f3e64e5-26e-3D4d2ba1b8c0&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=LSns0Jn-3qapUiEIcy9zXPfty-CatLIPNx9zyzVp3-s&m=uEsLl4qUmCZh4qrMYixy1R4aAOVy5bqBNg2UEC1Qsqhxa4hNf-5BlRA1qxCUZ1vz&s=uuapRl6CBvtrlcO2pwz814-NK0Ini8331S_TIuRfQv0&e=>
INTERNAL MEMO


September 19, 2022
SUBJECT: T-Mobile Blocking Text Messages Sent Via Email
CONTACT: CST Help Desk at helpdesk at jlab.org<mailto:helpdesk at jlab.org>

T-Mobile/Sprint is currently blocking emails from JLab that are intended to be delivered as text messages (pages) to T-Mobile customers.  Sending pages via email is how some of the lab's automated systems send alerts or contact people.  Please plan your work accordingly.  The CST Division has been in contact with T-Mobile and requested that we be removed from their block lists.

If you have any questions or concerns about this, please contact the CST Help Desk (helpdesk at jlab.org<mailto:helpdesk at jlab.org>).
12000 JEFFERSON AVENUE • NEWPORT NEWS, VA 23606 • USA • WWW.JLAB.ORG






This email was sent to hovanes at jlab.org<mailto:hovanes at jlab.org>
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