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<p>FYI, response to my email to the helpdesk...<br>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Subject:
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<td>Your Incident INC0030788 has comments added - Hall D
work disk shrinking</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Date: </th>
<td>Wed, 21 Oct 2020 12:24:55 -0700 (PDT)</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">From: </th>
<td>IT Service Desk <a class="moz-txt-link-rfc2396E" href="mailto:jlab@servicenowservices.com"><jlab@servicenowservices.com></a></td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Reply-To:
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<td>IT Service Desk <a class="moz-txt-link-rfc2396E" href="mailto:jlab@servicenowservices.com"><jlab@servicenowservices.com></a></td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">To: </th>
<td><a class="moz-txt-link-abbreviated" href="mailto:marki@jlab.org">marki@jlab.org</a></td>
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<div>
<p><font size="3" face="helvetica" color="#000000"><b>Subject:</b>
Hall D work disk shrinking</font></p>
<p><font size="3" face="helvetica" color="#000000"><b>Incident:</b>
INC0030788</font></p>
</div>
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<p><font size="4" face="helvetica" color="#000000"><strong>Comments:</strong></font></p>
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<div><font size="3" face="helvetica" color="#000000"><span
colspan="2">
<hr></span></font></div>
<div style=""><font size="3" face="helvetica" color="#000000"><span
class="tdwrap"><strong>10-21-2020 03:23:48 PM EDT -
Austin Brazzell</strong></span><span
style="float:right;"><sup> Additional comments</sup></span></font></div>
<div style=""><font size="3" face="helvetica" color="#000000"><span
colspan="2"><span
style="word-wrap:break-word;display:block;">Good
afternoon Mark,<br>
<br>
I was checking with the other team members and it
doesn't appear that we have a better grasp on the
shrinkage issue currently unfortunately. <br>
<br>
we are working on sciwork1801 being built that may
provide additional space for you soon.</span></span></font></div>
<div><font size="3" face="helvetica" color="#000000"><span
colspan="2">
<hr></span></font></div>
<div style=""><font size="3" face="helvetica" color="#000000"><span
class="tdwrap"><strong>10-20-2020 01:31:40 PM EDT - Mark
Ito</strong></span><span style="float:right;"><sup>
Additional comments</sup></span></font></div>
<div style=""><font size="3" face="helvetica" color="#000000"><span
colspan="2"><span
style="word-wrap:break-word;display:block;">received
from: <a class="moz-txt-link-abbreviated" href="mailto:marki@jlab.org">marki@jlab.org</a><br>
<br>
This is an old issue, but is biting us now and so I
want to raise it <br>
again. Early in September, I asked for an increase in
our work disk <br>
space, and we were given a small amount more, as much
as was available <br>
at the time. Thanks again for that. Since then our
quota has been <br>
shrinking so that we have lost about 15 TB or so out
of about 230 TB. <br>
See the attached plot.<br>
<br>
Has an understanding of this phenomenon been developed
since we last <br>
discussed it (some months ago)?</span></span></font></div>
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</div>
<div>
<p><font size="3" face="helvetica" color="#000000">You can view
all the details of the incident by following the link below:</font></p>
<font face="helvetica"><a
href="https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3D465c08641bc4e0106a9e85dae54bcb6e&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=i3BxiInvFIdWuzU_zoMBCQ&m=cJKe5jGzqIAB7xJ8-Z34hF8uhJNyilLwLtGrnat6rQo&s=TNIu3ZkYXUbbY3QN4jXJNQsIta72guNpOkoe-dAusBc&e="
style="background-color: #278efc;border: 1px solid
#0368d4;color: #ffffff;font-size: 16px;font-family:
Helvetica, Arial, sans-serif;text-decoration: none;
border-radius: 3px;-webkit-border-radius:
3px;-moz-border-radius: 3px;display: inline-block;padding:
5px;" moz-do-not-send="true">Take me to the Incident</a></font><br>
<br>
<p><font size="4" face="helvetica" color="#999999"><strong>Original
Request:</strong></font></p>
<font size="3" face="helvetica" color="#999999">
<p>This is an old issue, but is biting us now and so I want to
raise it <br>
again. Early in September, I asked for an increase in our
work disk <br>
space, and we were given a small amount more, as much as was
available <br>
at the time. Thanks again for that. Since then our quota has
been <br>
shrinking so that we have lost about 15 TB or so out of
about 230 TB. <br>
See the attached plot.<br>
<br>
Has an understanding of this phenomenon been developed since
we last <br>
discussed it (some months ago)?</p>
</font></div>
<br>
<br>
<div> </div>
<div style="display:inline">Ref:MSG0253388_z1YD3JfK95zJI8l0LJHk</div>
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