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<td><a href="https://misportal.jlab.org/ll/index.jsf?function=view&lessonId=817">Readiness Process Proves Indispensable For Certain High-Risk projects – Pacific Northwest National Laboratory (PNNL)</a></td>
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<h2 style="white-space:nowrap">Statement of Lessons Learned</h2>
<pre>For a copy of the original report, see Attachments on Lessons Learned page.
It isn't needed on every project, but PNNL's “Readiness” Process to achieve project readiness is proving its worth on complex, high-risk research and development efforts, such as establishing radiography capability for the Department of Homeland Security (DHS). Readiness is simply an extension of good management practices, helping project teams foresee and resolve complex risks to avoid costly errors and work delays. It is best for projects with exacting client expectations, technical deliverables, high hazards, and stringent requirements and regulations.
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<h2 style="white-space:nowrap">Discussion of Activities</h2>
<pre>When tasked with overseeing complex, one-of-a-kind research projects, that leave little room for error, PNNL's Readiness helps avoid surprises and to deliver commitments on time and within budget. Having seen the process used successfully on multiple projects, DHS used Readiness on a project for developing pulsed x-ray generators that scan cargo for radioactive materials. Project Managers considered the following when determining if Readiness would add value to their projects:
• Recognizing the need for Readiness. Examine the Statement of Work for exceptions to normal operations. A graded approach to Readiness allowed a tailored risk profile and specifics for the project.
• Dealing with greater risk. From an oversight perspective, high-risk projects, with stringent performance criteria, generally don't allow for time to shepherd each projects personally. Readiness enables managers to stay in the oversight role.
• Managing day-to-day operations. Readiness helps with day-to-day coordination. It gets everybody together each day to look at the agenda and what lies ahead in order to identify hurdles, and how best to prepare for them.
• Collaborating effectively. Readiness isn't just a checklist. Everyone needs a questioning attitude and training people is part of it.
• Adopting Readiness at the right time. The sooner people recognize the need for Readiness, the better. Readiness can be adopted at any time, but it is better to adopt it sooner when there are details that must not be forgotten or mishandled.
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<h2 style="white-space:nowrap">Analysis</h2>
<pre>Someone who understands and appreciates the technical details, who isn't an SME, is essential to Readiness. PNNL uses a Readiness Specialist to help facilitate the process and find solutions so the team can address and prioritize them. </pre>
<h2 style="white-space:nowrap">Recommended Actions</h2>
<pre>Below are the consequences of the above event. They are provided for information and discussion purposes only.
Not every project requires using the Readiness Process. If there are a number of variables that pose operational risks and require carefully orchestrated day-to-day coordination, the disciplined approach provided by Readiness can help assure that critical details are not overlooked. When dealing with fixed-price projects that demand precise performance, such as installing first-of-a-kind equipment, extra assurance may be needed. Some projects can't afford the added cost of Readiness, but some projects can't afford not to use it.
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<h2>Comments</h2>
<h5 style="white-space:nowrap">4/28/2014 1:27:24 PM by Bailey, Mary Jo</h5>
<pre>Submitted to those with the following training:
•SAF117: EH&S MANAGEMENT TRAINING</pre>
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<legend>Summary</legend>
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<td class="label" nowrap>Lesson ID:</td>
<td class="dataval">817</td>
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<td class="label" nowrap>Status:</td>
<td class="dataval">OK</td>
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<td class="label" nowrap>Doc ID:</td>
<td class="dataval">2014-JLAB-817</td>
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<td class="label" nowrap>Priority:</td>
<td class="dataval">Info</td>
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<td class="label" nowrap>Safety Related:</td>
<td class="dataval">YES</td>
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<tr class="row">
<td class="label" nowrap>Originator:</td>
<td class="dataval">Bailey, Mary Jo</td>
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<tr class="row">
<td class="label" nowrap>Issued:</td>
<td class="dataval">4/28/2014 1:20:40 PM</td>
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<td class="label" nowrap>Approved By:</td>
<td class="dataval">Bailey, Mary Jo</td>
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<tr class="row">
<td class="label" nowrap>Approved On:</td>
<td class="dataval">4/28/2014 1:27:24 PM</td>
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<td class="label">Source:</td>
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DOECRD
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<td class="label" nowrap>Location:</td>
<td class="dataval">PNWL</td>
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<td class="label" nowrap>Cost Savings:</td>
<td class="dataval"></td>
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<td class="label" nowrap>Contact:</td>
<td class="dataval">HDI POC - Operational Excellence (PNNL)</td>
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<td class="label" nowrap>Queued Emails:</td>
<td class="dataval">0</td>
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<td class="label" nowrap>Sent Emails:</td>
<td class="dataval">0</td>
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<td class="label" nowrap>Viewings:</td>
<td class="dataval">2 times</td>
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<legend>Attachments</legend>
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<ul class="lesson_attribute_listing">
<li><a target="_blank" href="https://misportal.jlab.org/ll/downloadAttachment?attachmentId=3000">M:\wcd\LessonsLearned\DOEOEC\DOE Lessons Learned - Readiness Reviews1.pdf</a></li>
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<legend>Hazard Issues</legend>
<ul class="lesson_attribute_listing">
<li>Other: Work Planning and Communication</li>
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<legend>Skills</legend>
<ul class="lesson_attribute_listing">
<li>SAF117: EH&S MANAGEMENT TRAINING</li>
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<legend>Distribution/Notification</legend>
<ul class="lesson_attribute_listing">
<li>*Division Safety Officers (DSOs)</li>
<li>*Safety Wardens</li>
<li>*DOE Notification</li>
<li>*ESH&Q Liaisons</li>
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