[Pansophy] Label Printing Problems

[Bobby Lawrence]

So this is likely a firewall issue.  Please submit an incident report to the networking group to have them open a firewall hole from pansophy-2020.jlab.org to your printer on port 9100

From: Mike Dickey <mdickey at jlab.org>
Sent: Friday, May 29, 2020 8:32 AM
To: Bobby Lawrence <robertl at jlab.org>
Cc: pansophy at jlab.org
Subject: Label Printing Problems

Bobby,

Would you take a look at port settings and java.net.Socket on the Pansophy production servers to figure out why label printing is timing out?

Label printing is working correctly in development.  Below is an excerpt of the code is executing the print operation.

printer_address = cookie.barcode_printer_name;
     printer_port = 9100;
     printer_socket = CreateObject("java", "java.net.Socket").init(printer_address, printer_port);
     printer_output_stream = printer_socket.getOutputStream();
     printer_output_stream.write(toBinary(toBase64(barcodeData)));
     printer_output_stream.close();

There are no differences in the code between development and production.

Thank you.

Mike Dickey
SRF Inventory Technician
Jefferson Lab
12000 Jefferson Ave
Newport News, VA 23606
(757) 269-7755

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