[Pansophy] Your Incident INC0055024 has comments added - nodejs

[Valerie Bookwalter]

Cole is working with the Pansophy Team this summer on an application to convert our travelers.
I had previously put in a request to have nodejs installed on our pansophy and pansophydev servers.
However, we cannot find where it was installed. Please advise as to how we can use.
Thank You.

From: Cole Mathes <mathes at jlab.org>
Sent: Tuesday, July 6, 2021 9:53 AM
To: Valerie Bookwalter <bookwalt at jlab.org>
Subject: Fwd: Your Incident INC0055024 has comments added - nodejs



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________________________________
From: Cole Mathes <mathes at jlab.org<mailto:mathes at jlab.org>>
Sent: Tuesday, July 6, 2021 9:44:37 AM
To: IT Service Desk <jlab at servicenowservices.com<mailto:jlab at servicenowservices.com>>
Subject: Re: Your Incident INC0055024 has comments added - nodejs

I am an intern working with Valerie Bookwalter. I am deploying a nodejs application onto pansophydev.jlab.org for cleaning travelers that have been converted to html. Ms. Bookwalter told me it should've already been installed by her request. She asked me to submit this ticket in a meeting during which we attempted to find nodejs to run said application.

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________________________________
From: IT Service Desk <jlab at servicenowservices.com<mailto:jlab at servicenowservices.com>>
Sent: Tuesday, July 6, 2021, 9:36 AM
To: Cole Mathes
Subject: Your Incident INC0055024 has comments added - nodejs



Subject: nodejs

Incident: INC0055024

Comments:

________________________________
07-06-2021 09:36:29 AM EDT - Bobby Lawrence Additional comments
Cole - I'm not sure why you think nodejs should already be installed on this server, but it is not.
This server is specifically used by the SRF group for running their web applications. Have you talked to them? I cannot do anything without their say so and from what I can tell, you are not affiliated with that group...
________________________________
06-30-2021 03:52:44 PM EDT - Cole Mathes Additional comments
received from: mathes at jlab.org<mailto:mathes at jlab.org>

I need nodejs installed on pansophydev.jlab.org, it was supposed to be installed already however it is either not accessible via path or not installed. Assistance in this would be appreciated.

You can view all the details of the incident by following the link below:
Take me to the Incident<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3D5fd667b91b0138106a9e85dae54bcb3b&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=4ZYL2MezuJzQvJmMie-Qzg&m=7EptnZ6hcR4K4X6CJATWpjnqo5VZH1MSj2d_hFetfp4&s=UWggskeLWmhNJ16OeFlJqYJXhY_tI9tEolBOlySMOf0&e=>

Original Request:

I need nodejs installed on pansophydev.jlab.org, it was supposed to be installed already however it is either not accessible via path or not installed. Assistance in this would be appreciated.


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