[Pansophy] More issues with reports
Megan McDonald
megan at jlab.org
Mon Apr 18 11:09:27 EDT 2022
If you're looking at the Travelers by Workcenter report, the open VTRF travelers are correct as there are currently open travelers for C75-CPR-VTRF-DGLG. That is filed in the VTRF "bucket", therefore, it will show open for that. If you are seeing them open elsewhere, that could be an issue. Please let me know if that does not seem to be it
We have been looking into the other issues you have sent us and we appreciate you pointing them out to us!
From: Christiana Wilson <grenoble at jlab.org>
Sent: Monday, April 18, 2022 10:21 AM
To: Megan McDonald <megan at jlab.org>
Subject: Re: More issues with reports
Hi Megan,
All of the C75 reports appear to have this issue, or I don't understand how the process works. The VTRF C75 travelers have no travelers open, as of Friday, but show six open in the reports.
Thanks for your help.
Christiana
________________________________
From: Megan McDonald <megan at jlab.org<mailto:megan at jlab.org>>
Sent: Monday, April 18, 2022 9:12 AM
To: Christiana Wilson <grenoble at jlab.org<mailto:grenoble at jlab.org>>; pansophy <pansophy at jlab.org<mailto:pansophy at jlab.org>>
Subject: RE: More issues with reports
Christiana,
Which report are you looking at for this? I ask so we can more easily get to the bottom of it
Megan
From: Pansophy <pansophy-bounces at mailman.jlab.org<mailto:pansophy-bounces at mailman.jlab.org>> On Behalf Of Christiana Wilson
Sent: Friday, April 15, 2022 2:55 PM
To: pansophy <pansophy at jlab.org<mailto:pansophy at jlab.org>>
Subject: [Pansophy] More issues with reports
The report for C75 travelers shows 6 open VTRF travelers. When I look for them, I don't find any open.
Having similar issues with reports showing more travelers open than closed. Is the report page automated or is someone entering the data?
I ask, because I closed two of the VTRF travelers, and the report did not reflect it.
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