[Pansophy] jlab login terminal not working

[adithya at jlab.org]

Okay, I'll reach out to her via email since I don't have any of my
Microsoft Apps set up as I'm still waiting for a code from the IT
Department. In the meantime, there's nothing else I can do with the
terminal itself without a remote connection, right?

> Darn. That's something I can't help with. Nothing to be done about the
> smartcard until Computer Center gets you one. As for your login info not
> being authorized, that's probably them too but maybe Valerie can also do
> something (if nothing else, push them again to get you taken care of).
> She's off already so we probably won't hear back until tomorrow. Still,
> send her a message in Microsoft teams if you can, and maybe you can catch
> her before that.
>
> Allen
>
> -----Original Message-----
> From: adithya at jlab.org <adithya at jlab.org>
> Sent: Wednesday, September 7, 2022 3:59 PM
> To: Allen Samuels <samuels at jlab.org>
> Cc: pansophy at jlab.org
> Subject: RE: [Pansophy] jlab login terminal not working
>
> I'm able to get to the disclaimer screen of the terminal and I'm trying to
> initiate the remote desktop connection but it says that my user (my jlab
> login info) isn't authorized for remote access. I also don't have a Smart
> Card like it says in the directions.
>
>> Great! Any other issues, or are you on SRFTERM now?
>> Also, when you're sending messages to someone specific in the pansophy
>> group, still CC pansophy. That way others know what's going on, and
>> can respond if the recipient doesn't have an answer, or is unable to
>> for whatever reason. Just an FYI for the future.
>>
>> Welcome to the pansophy group,
>>
>> Allen
>>
>> -----Original Message-----
>> From: adithya at jlab.org <adithya at jlab.org>
>> Sent: Wednesday, September 7, 2022 3:44 PM
>> To: Allen Samuels <samuels at jlab.org>
>> Subject: RE: [Pansophy] jlab login terminal not working
>>
>> Allen,
>> I got it to work, thanks for the clarification!
>>
>> Adithya
>>
>>> Adithya,
>>>
>>> I'm sorry I didn't understand what you were looking at. Okay so it is
>>> allowing you to put in your password, but the text is invisible. It's
>>> kinda like how websites will replace the characters with dots or
>>> asterisks, except we're working off of a command prompt so it's not
>>> as fancy. Just type it in as normal and hit enter. If that doesn't
>>> work, we're looking at something different.
>>>
>>> Allen
>>>
>>> -----Original Message-----
>>> From: Pansophy <pansophy-bounces at mailman.jlab.org> On Behalf Of
>>> adithya at jlab.org
>>> Sent: Wednesday, September 7, 2022 3:29 PM
>>> To: pansophy at jlab.org
>>> Subject: [Pansophy] jlab login terminal not working
>>>
>>> Good Afternoon,
>>>
>>> I downloaded the terminal for my PC via PuTTY and when the terminal
>>> requests me to type my password after entering my username, it
>>> doesn't allow me to type in my password. I was also instructed to go
>>> to a drop down menu and change the login method but I can't find that
>>> either.
>>> These are screenshots of what I'm seeing:
>>>
>>> https://prnt.sc/9YqOHpZ3OEq0
>>>
>>> https://prnt.sc/hJdracJNtAnt
>>>
>>> _______________________________________________
>>> Pansophy mailing list
>>> Pansophy at mailman.jlab.org
>>> https://mailman.jlab.org/mailman/listinfo/pansophy
>>>
>>
>>
>>
>
>
>