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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Well this is dumb. Teams have to be created through IT<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> IT Service Desk <jlab@midatl.service-now.com>
<br>
<b>Sent:</b> Monday, March 23, 2020 11:21 AM<br>
<b>To:</b> Megan McDonald <megan@jlab.org><br>
<b>Subject:</b> Your Incident INC0024423 has comments added - Hello. We have started using Microsoft Teams but do not have the permission to create a team in Tea<o:p></o:p></span></p>
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<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Subject:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> Hello. We have started using Microsoft Teams but do not have the permission to create a team in Tea</span><o:p></o:p></p>
<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Incident:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> INC0024423</span><o:p></o:p></p>
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<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black">Comments:</span></strong><o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-family:"Helvetica",sans-serif;color:black">03-23-2020 11:20:32 AM EDT - Jessica Perry</span></strong><sup><span style="font-family:"Helvetica",sans-serif;color:black"> Additional comments</span></sup><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:black">Hi Megan,<br>
<br>
Please visit our knowledge base article for more details on creating a Team for your group:<br>
<br>
<a href="https://jlab.service-now.com/cv19?id=kb_article&sys_id=1e6c15a3db6fc4107d37365e7c961935">https://jlab.service-now.com/cv19?id=kb_article&sys_id=1e6c15a3db6fc4107d37365e7c961935</a><br>
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You can reply-all to this request with the details mentioned in the article so we can get a Team started for you.<br>
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Kind Regards,<br>
Jessica</span><o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-family:"Helvetica",sans-serif;color:black">03-23-2020 10:44:24 AM EDT - Megan McDonald</span></strong><sup><span style="font-family:"Helvetica",sans-serif;color:black"> Additional comments</span></sup><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:black">Hello. We have started using Microsoft Teams but do not have the permission to create a team in Teams.
</span><o:p></o:p></p>
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<p><span style="font-family:"Helvetica",sans-serif;color:black">You can view all the details of the incident by following the link below:</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Helvetica",sans-serif"><a href="https://jlab.service-now.com/nav_to.do?uri=incident.do?sys_id=fa0e38e4dbf380107d37365e7c961927"><span style="color:white;border:solid #0368D4 1.0pt;padding:4.0pt;background:#278EFC;text-decoration:none">Take
me to the Incident</span></a></span><o:p></o:p></p>
<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#999999">Original Request:</span></strong><o:p></o:p></p>
<p><span style="font-family:"Helvetica",sans-serif;color:#999999">Hello. We have started using Microsoft Teams but do not have the permission to create a team in Teams.
<o:p></o:p></span></p>
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<p class="MsoNormal">Ref:MSG0145729_Ovm00Z27BxDkOff8xIT8<o:p></o:p></p>
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