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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:#1F497D">Bobby,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:#1F497D">Thanks for the info.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:black">Mike Dickey<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:black">SRF Inventory Technician<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:black">Jefferson Lab<br>
12000 Jefferson Ave<br>
Newport News, VA 23606<br>
(757) 269-7755</span><span style="font-size:12.0pt;font-family:Consolas;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Bobby Lawrence <robertl@jlab.org> <br>
<b>Sent:</b> Friday, May 29, 2020 9:29 AM<br>
<b>To:</b> Mike Dickey <mdickey@jlab.org><br>
<b>Cc:</b> pansophy@jlab.org<br>
<b>Subject:</b> RE: Label Printing Problems<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">So this is likely a firewall issue. Please submit an incident report to the networking group to have them open a firewall hole from pansophy-2020.jlab.org to your printer on port 9100<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><b>From:</b> Mike Dickey <<a href="mailto:mdickey@jlab.org">mdickey@jlab.org</a>>
<br>
<b>Sent:</b> Friday, May 29, 2020 8:32 AM<br>
<b>To:</b> Bobby Lawrence <<a href="mailto:robertl@jlab.org">robertl@jlab.org</a>><br>
<b>Cc:</b> <a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a><br>
<b>Subject:</b> Label Printing Problems<o:p></o:p></p>
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<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas">Bobby,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas">Would you take a look at port settings and java.net.Socket on the Pansophy production servers to figure out why label printing is timing out?<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas">Label printing is working correctly in development. Below is an excerpt of the code is executing the print operation.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in;text-indent:.5in"><span style="font-size:12.0pt;font-family:Consolas">printer_address = cookie.barcode_printer_name;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"> printer_port = 9100;<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"> printer_socket = CreateObject("java", "java.net.Socket").init(printer_address, printer_port);<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"> printer_output_stream = printer_socket.getOutputStream();<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"> printer_output_stream.write(toBinary(toBase64(barcodeData)));<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"> printer_output_stream.close();<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas">There are no differences in the code between development and production.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas">Thank you.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas;color:black">Mike Dickey<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas;color:black">SRF Inventory Technician<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;font-family:Consolas;color:black">Jefferson Lab<br>
12000 Jefferson Ave<br>
Newport News, VA 23606<br>
(757) 269-7755</span><span style="font-size:12.0pt;font-family:Consolas"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
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