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<p class="MsoNormal"><span style="font-family:Consolas;color:#1F497D">I think this is an automated reply.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Consolas;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:Consolas;color:black">Mike Dickey<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Consolas;color:black">SRF Inventory Technician<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Consolas;color:black">Jefferson Lab<br>
12000 Jefferson Ave<br>
Newport News, VA 23606<br>
(757) 269-7755</span><span style="font-family:Consolas;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> IT Service Desk <jlab@servicenowservices.com>
<br>
<b>Sent:</b> Wednesday, June 17, 2020 7:14 AM<br>
<b>To:</b> Mike Dickey <mdickey@jlab.org><br>
<b>Subject:</b> Incident INC0027056 has been opened on your behalf<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Subject:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> Pansophy Server not responding</span><o:p></o:p></p>
<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Incident:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> INC0027056</span><o:p></o:p></p>
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<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black">An incident has been opened on your behalf.</span></strong><o:p></o:p></p>
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<p><span style="font-family:"Helvetica",sans-serif;color:black">You can view all the details of the incident by following the link below:</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Helvetica",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3D25d6cf801b65d010a888ea4ce54bcbc9&d=DwMCaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=7rLl_b4SpdBXM7GMLktJFw&m=h6ZhjWwEnFv2j4pSjbKhnxwATQThWng6dCgYXZpkVDo&s=pIb0M6BF9noEkqsJR4BsgNoqHdZeJNlF1h-urb9Oyz8&e="><span style="color:white;border:solid #0368D4 1.0pt;padding:4.0pt;background:#278EFC;text-decoration:none">Take
me to the Incident</span></a></span><o:p></o:p></p>
<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#999999">Original Request:</span></strong><o:p></o:p></p>
<p><span style="font-family:"Helvetica",sans-serif;color:#999999">Good Morning,<br>
<br>
The Pansophy server is not responding this morning. Can someone look into it?<br>
<br>
Mike Dickey<br>
SRF Inventory Technician<br>
Jefferson Lab<br>
12000 Jefferson Ave<br>
Newport News, VA 23606<br>
(757) 269-7755<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Ref:MSG0189610_B2l6jaTrBzS2H68wtGA1<o:p></o:p></p>
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