<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.tdwrap
{mso-style-name:tdwrap;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Good Morning Jessica,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Allen Samuels will be working with Megan McDonald learning to take over some of her workload with the Pansophy System.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">She is probably the best user (<a href="mailto:megan@jlab.org">megan@jlab.org</a>) to copy for permissions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Our system files reside in /sgroup/asd/ so he will need access there (MFA) as well as be added to some groups (asdweb, asdweba,…).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">He will also need to log into our pansophydb server to run scripts for converting Travelers.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This will require him having access to SUDU to become our “adapps” user on that machine.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">In that regard he will also need to have permission to use our databases (David Sheppard contact).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We will need to get CS6 dreamweaver installed on his machine (SRFSAMUELS) to work (Bobby Lawrence contact)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">As well as SQLDeveloper installed and setup (David Sheppard).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’m not sure what we can install ourselves and what others may need to install. That would require us having admin rights on the machine. Please let me know what
I need to do please.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It has been 5 years since we have added a new person so I am a little foggy on all the details but I think the above is the most important to get him started.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank You for your help!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Stay safe and healthy!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> IT Service Desk <jlab@servicenowservices.com>
<br>
<b>Sent:</b> Thursday, September 10, 2020 5:00 PM<br>
<b>To:</b> Erik Werlau <werlau@jlab.org>; Tristan Jones <tristan@jlab.org>; Crystal Brinkman <cbaker@jlab.org>; Valerie Bookwalter <bookwalt@jlab.org>; Martina Oliver <oliver@jlab.org>; Carolyn Camp <camp@jlab.org><br>
<b>Subject:</b> Your Incident INC0029636 has comments added - Remote On-Boarding Allen Samuels (September 16th)<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Subject:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> Remote On-Boarding Allen Samuels (September 16th)</span><o:p></o:p></p>
<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Incident:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> INC0029636</span><o:p></o:p></p>
</div>
<div>
<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black">Comments:</span></strong><o:p></o:p></p>
<div>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Helvetica",sans-serif;color:black">
<hr size="3" width="100%" align="center">
</span></div>
</div>
<div>
<p class="MsoNormal"><strong><span style="font-family:"Helvetica",sans-serif;color:black">09-10-2020 04:59:21 PM EDT - Jessica Perry</span></strong><sup><span style="font-family:"Helvetica",sans-serif;color:black"> Additional comments</span></sup><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:black">Hi Val,<br>
<br>
I understand from Erik Werlau that Allen will be using a home system to remote into a JLab desktop. Is that correct?<br>
<br>
Please reply-all to let us know what group memberships Allen will need. If you have a current staff member we can mirror, that would be helpful. This will help us determine whether or not Allen will need a Smartcard. If he does, then we will need to ship that
to him.<br>
<br>
Is there anything else IT related that you need assistance with for Allen?<br>
<br>
Kind Regards,<br>
Jessica</span><o:p></o:p></p>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Helvetica",sans-serif;color:black">
<hr size="3" width="100%" align="center">
</span></div>
</div>
<div>
<p class="MsoNormal"><strong><span style="font-family:"Helvetica",sans-serif;color:black">09-10-2020 04:46:06 PM EDT - Martina Oliver</span></strong><sup><span style="font-family:"Helvetica",sans-serif;color:black"> Additional comments</span></sup><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif;color:black">New Hire Name: Homer Allen Samuels, JR (Allen is the preferred name)<br>
New Hire Supervisor: Valerie Bookwalter<br>
Start Date: 9/16/2020<br>
<br>
Address: <br>
947 Marcus Drive <br>
Apt 12<br>
Newport News, VA 23602 </span><o:p></o:p></p>
</div>
</div>
</div>
<div>
<p><span style="font-family:"Helvetica",sans-serif;color:black">You can view all the details of the incident by following the link below:</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3D36e87e6f1b8314506a9e85dae54bcb0a&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=2FNCBvRMDcvbFJ3-IVxQ1L4QKrba1wJP5uiBMJukR6g&s=9ZUPDt3vJslWsQl6bBUqc-SrX6ruXKzd38_EUcQqtGA&e="><span style="font-family:"Helvetica",sans-serif;color:white;border:solid #0368D4 1.0pt;padding:4.0pt;background:#278EFC;text-decoration:none">Take
me to the Incident</span></a><o:p></o:p></p>
<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#999999">Original Request:</span></strong><o:p></o:p></p>
<p><span style="font-family:"Helvetica",sans-serif;color:#999999">New Hire Name: Homer Allen Samuels, JR (Allen is the preferred name)<br>
New Hire Supervisor: Valerie Bookwalter<br>
Start Date: 9/16/2020<br>
<br>
Address: <br>
947 Marcus Drive <br>
Apt 12<br>
Newport News, VA 23602 <o:p></o:p></span></p>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">Ref:MSG0230823_Og2Upj3X4niPZjLS515Y<o:p></o:p></p>
</div>
</div>
</body>
</html>