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<p class="MsoNormal"><span style="color:#1F497D">It does. I’m able to access the routing, and routed a new document just to check. I’m writing an all clear email to the SOTRs right now actually. Thank you again for fixing this for us.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Allen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Dana Cochran <cochran@jlab.org> <br>
<b>Sent:</b> Tuesday, January 5, 2021 8:31 AM<br>
<b>To:</b> Allen Samuels <samuels@jlab.org><br>
<b>Subject:</b> RE: SNSPPU-INSP-HEHDP-R3 error code 28<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Allen,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The server was restarted last night. Can you check to see if this works now?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>>
<br>
<b>Sent:</b> Monday, January 04, 2021 1:26 PM<br>
<b>To:</b> Dana Cochran <<a href="mailto:cochran@jlab.org">cochran@jlab.org</a>>; DocuShare <<a href="mailto:docushare@jlab.org">docushare@jlab.org</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: SNSPPU-INSP-HEHDP-R3 error code 28<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Understood. Thanks for looking in to it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Dana Cochran <<a href="mailto:cochran@jlab.org">cochran@jlab.org</a>>
<br>
<b>Sent:</b> Monday, January 4, 2021 11:53 AM<br>
<b>To:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>>; DocuShare <<a href="mailto:docushare@jlab.org">docushare@jlab.org</a>><br>
<b>Subject:</b> RE: SNSPPU-INSP-HEHDP-R3 error code 28<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">Not sure what is causing this issue – I will try rebooting the server but it will have to wait until the end of day. Hopefully, it will function properly afterwards.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Dana<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>>
<br>
<b>Sent:</b> Monday, January 04, 2021 10:46 AM<br>
<b>To:</b> DocuShare <<a href="mailto:docushare@jlab.org">docushare@jlab.org</a>><br>
<b>Subject:</b> SNSPPU-INSP-HEHDP-R3 error code 28<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">To whom it may concern,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We appear to be having an issue with the routing system of Docushare. One of the approvers for
<span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif"><a href="https://jlabdoc.jlab.org/docushare/dsweb/Services/Document-231208">SNSPPU-INSP-HEHDP-R3</a> attempted to approve the document, but received an error. I checked it on my end, and got the
error code 28 when I clicked on the routing. I checked several other travelers, and they all displayed the same error when I attempted to access their routing as well. Please look in to this and let us know what needs to be done so we can get back to approving
travelers and procedures for pansophy.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Thank you for your time,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif">Allen Samuels<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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