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<div dir="ltr">Sent from my iPhone</div>
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<div dir="ltr"><b>From:</b> IT Service Desk <jlab@servicenowservices.com><br>
<b>Date:</b> April 28, 2021 at 3:42:13 PM EDT<br>
<b>To:</b> Megan McDonald <megan@jlab.org><br>
<b>Subject:</b> <b>Your Incident INC0041120 has comments added - User Group and sudo privileges</b><br>
<b>Reply-To:</b> IT Service Desk <jlab@servicenowservices.com><br>
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<p><font size="3" color="#000000" face="helvetica"><b>Subject:</b> User Group and sudo privileges
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<p><font size="3" color="#000000" face="helvetica"><b>Incident:</b> INC0041120</font></p>
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<p><font size="4" color="#000000" face="helvetica"><strong>Comments:</strong></font></p>
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<div style=""><font size="3" color="#000000" face="helvetica"><span class="tdwrap"><strong>04-28-2021 03:41:08 PM EDT - Kelvin Edwards</strong></span><span style="float:right;"><sup> Additional comments</sup></span></font></div>
<div style=""><font size="3" color="#000000" face="helvetica"><span colspan="2"><span style="word-wrap:break-word;display:block;">Ok. I've updated his primary group ID in AD to be 430. There was a difference between what was in Active Directory and what was
in NIS. We've moved to using AD for authentication and IDs on Linux as well, so that may have been the issue you saw.
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As for sudo permissions, it looks like your account and Valerie's was given sudo permission, but not the group account adapps. try switching to yourself (su - megan) and trying the sudo from there. Let me know if this works or if you need anything else.</span></span></font></div>
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<div style=""><font size="3" color="#000000" face="helvetica"><span class="tdwrap"><strong>04-28-2021 03:02:59 PM EDT - Megan McDonald</strong></span><span style="float:right;"><sup> Additional comments</sup></span></font></div>
<div style=""><font size="3" color="#000000" face="helvetica"><span colspan="2"><span style="word-wrap:break-word;display:block;">received from: megan@jlab.org<br>
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Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.<br>
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Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.<br>
[cid:image001.png@01D73C3F.27769CD0]<br>
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Thanks<br>
Megan McDonald<br>
Office - (757) 269-7641<br>
Cell - (757) 234-1604</span></span></font></div>
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<p><font size="3" color="#000000" face="helvetica">You can view all the details of the incident by following the link below:</font></p>
<font face="helvetica"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3De05ff2e51bb3a8506a9e85dae54bcbf7&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=oO9OAWy24fuuhrWJKkUIDw&m=A36RY0FfbSrw1VPfWn50u-qUmAthczyRHM5IlFsEhuA&s=5f_ThqIJyOOuX4KegJIyI_l1XOQtXJeVzzozi5JK9Ng&e=" style="background-color: #278efc;border: 1px solid #0368d4;color: #ffffff;font-size: 16px;font-family: Helvetica, Arial, sans-serif;text-decoration: none; border-radius: 3px;-webkit-border-radius: 3px;-moz-border-radius: 3px;display: inline-block;padding: 5px;">Take
me to the Incident</a></font><br>
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<p><font size="4" color="#999999" face="helvetica"><strong>Original Request:</strong></font></p>
<font size="3" color="#999999" face="helvetica">
<p>Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.<br>
<br>
Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.<br>
[cid:image001.png@01D73C3F.27769CD0]<br>
<br>
Thanks<br>
Megan McDonald<br>
Office - (757) 269-7641<br>
Cell - (757) 234-1604</p>
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<div style="display:inline">Ref:MSG0343802_WNtl64LWhhKGrrRuKWZ2</div>
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