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<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Still didn’t work. I’m so sorry..<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Kelvin Edwards <kelvin@jlab.org>
<br>
<b>Sent:</b> Thursday, April 29, 2021 1:18 PM<br>
<b>To:</b> Valerie Bookwalter <bookwalt@jlab.org><br>
<b>Cc:</b> Center, Computer <helpdesk@jlab.org>; pansophy <pansophy@jlab.org><br>
<b>Subject:</b> Re: Your Incident INC0041120 has comments added - User Group and sudo privileges<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Don't use sudo. Try to make the chgrp as yourself as a member of group asdweb.<o:p></o:p></span></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">--kelvin<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Thursday, April 29, 2021 1:17 PM<br>
<b>To:</b> Kelvin Edwards <<a href="mailto:kelvin@jlab.org">kelvin@jlab.org</a>><br>
<b>Cc:</b> Center, Computer <<a href="mailto:helpdesk@jlab.org">helpdesk@jlab.org</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: Your Incident INC0041120 has comments added - User Group and sudo privileges</span>
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<p class="xmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kelvin,</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I’m still getting the “can’t” error. What am I doing wrong?</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xmsonormal"><img border="0" width="538" height="143" style="width:5.6083in;height:1.4916in" id="x_Picture_x0020_1" src="cid:image004.jpg@01D73CFA.607945D0"><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Kelvin Edwards <<a href="mailto:kelvin@jlab.org">kelvin@jlab.org</a>>
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<b>Sent:</b> Thursday, April 29, 2021 10:39 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Cc:</b> Center, Computer <<a href="mailto:helpdesk@jlab.org">helpdesk@jlab.org</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> Re: Your Incident INC0041120 has comments added - User Group and sudo privileges</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Ahhh. I juist tested the file creation from Linux and its fine. After I made the changes yesterday, did he logout or not? He would have needed to logout of his windows system
and then back in for the updated group to be enforced. This may be why he's still seeing files created as group acc.</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">As for your sudo privileges, I'm seeing the same issue with root (and sudo) access. These files were all moved to a new file server over the weekend and there have been lingering
ACL and other issues. You will need to use /apps/bin/sudo, though, which it looks like is your default. So, that's good.</span><o:p></o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">--kelvin</span><o:p></o:p></p>
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<p class="xmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Thursday, April 29, 2021 10:32 AM<br>
<b>To:</b> Kelvin Edwards <<a href="mailto:kelvin@jlab.org">kelvin@jlab.org</a>><br>
<b>Cc:</b> Center, Computer <<a href="mailto:helpdesk@jlab.org">helpdesk@jlab.org</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: Your Incident INC0041120 has comments added - User Group and sudo privileges</span>
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<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kelvin,</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">He is on Remote Desktop (working from home) into a windows system (srfsamuels).</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Using MSWord he is saving files to M:\asd\www\pansophy\html\travelersit\newhtmfiles</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">He then would normally log into pansophydb.jlab.org to complete the traveler conversion process.</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The saving from MSWord seems to be the key to the groups.</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">But the sudo is done directly on pansophydb.</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks.</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Kelvin Edwards <<a href="mailto:kelvin@jlab.org">kelvin@jlab.org</a>>
<br>
<b>Sent:</b> Thursday, April 29, 2021 10:28 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Cc:</b> Center, Computer <<a href="mailto:helpdesk@jlab.org">helpdesk@jlab.org</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> Re: Your Incident INC0041120 has comments added - User Group and sudo privileges</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Valerie,</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Where are you in the filesystem when he is creating files and you're trying to change the group? I'd like to see if there is anything else in play here. His default group on
dbl1 is showing as asdweb, though.</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">[root@dbl1 ~]# getent passwd samuels
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">samuels:naE2Ug3ezdUAI:10499:430:Homer Samuels:/home/samuels:/bin/tcsh</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">[root@dbl1 ~]# getent group 430</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">asdweb:*:430:bookwalt,adapps,mon,fischer,mdickey,camp,robertl,megan,anichols,joman,ashleya,samuels,anguyen,mathes,zheng</span><o:p></o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">--kelvin</span><o:p></o:p></p>
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<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Thursday, April 29, 2021 10:21 AM<br>
<b>To:</b> Kelvin Edwards <<a href="mailto:kelvin@jlab.org">kelvin@jlab.org</a>><br>
<b>Cc:</b> Center, Computer <<a href="mailto:helpdesk@jlab.org">helpdesk@jlab.org</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> FW: Your Incident INC0041120 has comments added - User Group and sudo privileges</span>
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<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kelvin,</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Allen Samuels saved some files this morning and his group is still showing up as “acc”.</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If you notice the dates, previously when he saved a file his group was set to “asdweb”.</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I don’t understand the usage of AD, but for some reason the pansophydb server is not responding correctly.</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">For SUDO permissions, I don’t work on linux as often as before, but these are the commands I tried to run to chgrp.</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Am I running the wrong sudo command? I am logged in as “bookwalt” and not “adapps”.</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Your help with this is greatly appreciated.</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank You.</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-813-6716 (CELL)</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-767-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
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<p class="xxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Pansophy <<a href="mailto:pansophy-bounces@mailman.jlab.org">pansophy-bounces@mailman.jlab.org</a>>
<b>On Behalf Of </b>Megan McDonald<br>
<b>Sent:</b> Wednesday, April 28, 2021 4:01 PM<br>
<b>To:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> [Pansophy] Fwd: Your Incident INC0041120 has comments added - User Group and sudo privileges</span><o:p></o:p></p>
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<p class="xxxmsonormal">Sent from my iPhone<o:p></o:p></p>
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Begin forwarded message:<o:p></o:p></p>
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<p class="xxxmsonormal" style="margin-bottom:12.0pt"><b>From:</b> IT Service Desk <<a href="mailto:jlab@servicenowservices.com">jlab@servicenowservices.com</a>><br>
<b>Date:</b> April 28, 2021 at 3:42:13 PM EDT<br>
<b>To:</b> Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>><br>
<b>Subject:</b> <b>Your Incident INC0041120 has comments added - User Group and sudo privileges</b><br>
<b>Reply-To:</b> IT Service Desk <<a href="mailto:jlab@servicenowservices.com">jlab@servicenowservices.com</a>><o:p></o:p></p>
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<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Subject:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> User Group and sudo privileges
</span><o:p></o:p></p>
<p><b><span style="font-family:"Helvetica",sans-serif;color:black">Incident:</span></b><span style="font-family:"Helvetica",sans-serif;color:black"> INC0041120</span><o:p></o:p></p>
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<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black">Comments:</span></strong><o:p></o:p></p>
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<p class="xxxmsonormal"><strong><span style="font-family:"Helvetica",sans-serif;color:black">04-28-2021 03:41:08 PM EDT - Kelvin Edwards</span></strong><sup><span style="font-family:"Helvetica",sans-serif;color:black"> Additional comments</span></sup><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Helvetica",sans-serif;color:black">Ok. I've updated his primary group ID in AD to be 430. There was a difference between what was in Active Directory and what was in NIS. We've moved to using AD for authentication
and IDs on Linux as well, so that may have been the issue you saw. <br>
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As for sudo permissions, it looks like your account and Valerie's was given sudo permission, but not the group account adapps. try switching to yourself (su - megan) and trying the sudo from there. Let me know if this works or if you need anything else.</span><o:p></o:p></p>
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<p class="xxxmsonormal"><strong><span style="font-family:"Helvetica",sans-serif;color:black">04-28-2021 03:02:59 PM EDT - Megan McDonald</span></strong><sup><span style="font-family:"Helvetica",sans-serif;color:black"> Additional comments</span></sup><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Helvetica",sans-serif;color:black">received from:
<a href="mailto:megan@jlab.org">megan@jlab.org</a><br>
<br>
Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.<br>
<br>
Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.<br>
[<a href="cid:image001.png@01D73C3F.27769CD0">cid:image001.png@01D73C3F.27769CD0</a>]<br>
<br>
Thanks<br>
Megan McDonald<br>
Office - (757) 269-7641<br>
Cell - (757) 234-1604</span><o:p></o:p></p>
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<p><span style="font-family:"Helvetica",sans-serif;color:black">You can view all the details of the incident by following the link below:</span><o:p></o:p></p>
<p class="xxxmsonormal" style="margin-bottom:12.0pt"><span style="font-family:"Helvetica",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3De05ff2e51bb3a8506a9e85dae54bcbf7&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=oO9OAWy24fuuhrWJKkUIDw&m=A36RY0FfbSrw1VPfWn50u-qUmAthczyRHM5IlFsEhuA&s=5f_ThqIJyOOuX4KegJIyI_l1XOQtXJeVzzozi5JK9Ng&e="><span style="color:white;border:solid #0368D4 1.0pt;padding:4.0pt;background:#278EFC;text-decoration:none">Take
me to the Incident</span></a></span><o:p></o:p></p>
<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#999999">Original Request:</span></strong><o:p></o:p></p>
<p><span style="font-family:"Helvetica",sans-serif;color:#999999">Please set Allen Samuels (saumels) user derfault to asdweb. He has for some reason changed back to acc.<br>
<br>
Also, when Valerie and I tried to chgrp of the files to asdweb, our sudo privileges didn't work. We are sudo'd in as adapps.<br>
[<a href="cid:image001.png@01D73C3F.27769CD0">cid:image001.png@01D73C3F.27769CD0</a>]<br>
<br>
Thanks<br>
Megan McDonald<br>
Office - (757) 269-7641<br>
Cell - (757) 234-1604</span><o:p></o:p></p>
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