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<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Danny,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">All of your peeps are part of the group SRFCVP, that you control.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">You may remember the Incident previously to add those users.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">However, their group permissions were not set to default to SRFCVP and may cause problems with creating directories and files. They are all members of the group, just not defaulted to it…<o:p></o:p></span></p>
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<p class="MsoNormal"><img width="1178" height="54" style="width:12.275in;height:.5666in" id="Picture_x0020_2" src="cid:image002.png@01D77D79.AB3D11E0"><span style="font-size:14.0pt;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">JOMAN, should be able to save files to the CavityTuning and CavityProduction directories. Please let me know JOMAN still can not save files.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Valerie Bookwalter<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Jefferson Lab, SRF Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Pansophy Team<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">1-757-813-6716 (CELL)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">1-767-269-5802 (OFFICE – currently working offsite)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> IT Service Desk <jlab@servicenowservices.com> <br>
<b>Sent:</b> Tuesday, July 20, 2021 8:46 AM<br>
<b>To:</b> Danny Forehand <forehand@jlab.org>; Valerie Bookwalter <bookwalt@jlab.org><br>
<b>Subject:</b> Your Incident INC0059362 has comments added - There is still a problem with group permissions for the Cavity Production Group (Danny Forehand). P<o:p></o:p></p>
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<p><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Subject:</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> There is still a problem with group permissions for the Cavity Production Group
(Danny Forehand). P</span><o:p></o:p></p>
<p><b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Incident:</span></b><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> INC0059362</span><o:p></o:p></p>
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<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:black">Comments:</span></strong><o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">07-20-2021 08:45:01 AM EDT - Jessica Perry</span></strong><sup><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> Additional
comments</span></sup><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">Ugh, I'm sorry, Val! I don't know why that didn't stick, but I will find out today. My sincere apologies.<br>
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Jessica</span><o:p></o:p></p>
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<p class="MsoNormal"><strong><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">07-20-2021 08:36:28 AM EDT - Valerie Bookwalter</span></strong><sup><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black"> Additional
comments</span></sup><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">There is still a problem with group permissions for the Cavity Production Group (Danny Forehand). Previously asked for all group members to have their default
group set to SRFCVP. Please see Inceident # INC0044529.<br>
Members: FOREHAND, WILDESON, DREYFUSS, OVERTONR, LARSG, RANLIV, TASHAWN, PDOYLE, JJORDAN, SMARKS, FIRTH, JOMAN<br>
Danny had previously approved this request.</span><o:p></o:p></p>
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<p><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:black">You can view all the details of the incident by following the link below:</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Helvetica",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3D3c328d1c1b293410a552ed3ce54bcb62&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=kDmxzMNZsPPlZVLPumbVSBxpiSY89bOujx-1zjE5H2s&s=Wf-kAji3SOmbJ1g9OYUx3qXDk05l4Y9hfJl4KOG0dcE&e="><span style="font-size:12.0pt;color:white;border:solid #0368D4 1.0pt;padding:4.0pt;background:#278EFC;text-decoration:none">Take
me to the Incident</span></a></span><o:p></o:p></p>
<p><strong><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif;color:#999999">Original Request:</span></strong><o:p></o:p></p>
<p><span style="font-size:12.0pt;font-family:"Helvetica",sans-serif;color:#999999">There is still a problem with group permissions for the Cavity Production Group (Danny Forehand). Previously asked for all group members to have their default group set to SRFCVP.
Please see Inceident # INC0044529.<br>
Members: FOREHAND, WILDESON, DREYFUSS, OVERTONR, LARSG, RANLIV, TASHAWN, PDOYLE, JJORDAN, SMARKS, FIRTH, JOMAN<br>
Danny had previously approved this request.<o:p></o:p></span></p>
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<p class="MsoNormal">Ref:MSG0381622_rFXWooiPdxtihFImWHFe<o:p></o:p></p>
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