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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks Renee –<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I looked up the POs, and from what I could tell all is in order – so agree that the POs seem current
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">We look forward to hearing what you learn from Corey
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please let me know if any help is needed or a new PR is required
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Best wishes – Anne
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Renee Carter <carter@jlab.org>
<br>
<b>Sent:</b> Monday, February 28, 2022 10:52 AM<br>
<b>To:</b> E. Anne McEwen <mcewen@jlab.org><br>
<b>Cc:</b> Megan McDonald <megan@jlab.org>; SRF Pansophy (pansophy@jlab.org) <pansophy@jlab.org><br>
<b>Subject:</b> Re: PRIORITY RESPONSE REQUESTED - 22-M0479 & 21-M1556 - GovSmart (Adobe)<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hi Anne:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">The two purchase are still current. Adobe should not have closed the licenses. Adobe has downsize it's staff, so getting responses has been slow. I will placed a call to Corey
to get a status on my email sent to him this morning.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>><br>
<b>Sent:</b> Monday, February 28, 2022 10:18 AM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Cc:</b> Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>>; SRF Pansophy (<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>) <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> Fw: PRIORITY RESPONSE REQUESTED - 22-M0479 & 21-M1556 - GovSmart (Adobe)</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hello Renne<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Could you tell me if a new PR is needed ? If so can you tell me the original PR number to be cloned and the dollar amount to put into the new PR ? <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Tony is out this week, however I can approve the PR for our Org - although other approvals maty be needed <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">The Pansophy Team urgently needs this SW reactivated in order to be able to put documents into our system for approval <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Please let me know how I can help <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thanks Anne <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>><br>
<b>Sent:</b> Monday, February 28, 2022 9:30 AM<br>
<b>To:</b> E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> FW: PRIORITY RESPONSE REQUESTED - 22-M0479 & 21-M1556 - GovSmart (Adobe)</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Forwarding to keep in the loop</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>
<br>
<b>Sent:</b> Monday, February 28, 2022 9:16 AM<br>
<b>To:</b> Corey Prentiss <<a href="mailto:corey@govsmart.com">corey@govsmart.com</a>><br>
<b>Cc:</b> Tom O'Connell <<a href="mailto:tom@govsmart.com">tom@govsmart.com</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>>; Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Subject:</b> RE: PRIORITY RESPONSE REQUESTED - 22-M0479 & 21-M1556 - GovSmart (Adobe)<br>
<b>Importance:</b> High</span><o:p></o:p></p>
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<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Hi Corey:</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">See email below from Megan in reference to Adobe licenses have expired. This group of individuals are listed on two separate purchase orders (see attachments). Should there
only be one purchase order for the Creative Cloud and the Adobe? Both orders have the same VIP#.</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">21-M1556 - Creative Cloud</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">22-M0479 - Adobe Pro DC</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
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<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>><br>
<b>Sent:</b> Monday, February 28, 2022 8:59 AM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
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<p class="xxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Renee,</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Our team is getting a message that our Adobe licenses have expired and we are now unable to work. Screenshot below</span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Megan McDonald</span><o:p></o:p></p>
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<p class="xxxmsonormal"><img border="0" width="758" height="402" style="width:7.8958in;height:4.1875in" id="x_x_x_Picture_x0020_1" src="cid:image001.jpg@01D82C9B.277AEC70"><o:p></o:p></p>
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<p class="xxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Pansophy <<a href="mailto:pansophy-bounces@mailman.jlab.org">pansophy-bounces@mailman.jlab.org</a>>
<b>On Behalf Of </b>Valerie Bookwalter<br>
<b>Sent:</b> Monday, February 28, 2022 8:55 AM<br>
<b>To:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> [Pansophy] Fwd: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><o:p></o:p></p>
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<div id="x_x_x_ms-outlook-mobile-signature">
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<p class="xxxmsonormal"> <o:p></o:p></p>
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<p class="xxxmsonormal">Get <a href="https://aka.ms/ghei36">Outlook for Android</a><o:p></o:p></p>
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<p class="xxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:13:23 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Thanks.</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
</div>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
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<div>
<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
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<p class="xxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:12 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you Renee.</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">I did not mean to pressure you, just wanted to make sure you didn't need any more information from me.</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Valerie</span><o:p></o:p></p>
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<p class="xxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:09 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
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<p class="xxxmsonormal"> <o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">I have not had a chance to research, please allow me time, I will have a response to your by end of day tomorrow.</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
</div>
<div>
<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
</div>
<div>
<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
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<div>
<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
</div>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
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<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
</div>
<div>
<p class="xxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
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<p class="xxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:04 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
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<p class="xxxmsonormal"> <o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Do we know yet what is going on with this purchase?</span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Renee Carter
<br>
<b>Sent:</b> Monday, February 21, 2022 4:56 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">I saw your other email with the PR numbers. Thanks.</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div id="x_x_x_x_x_x_x_divtagdefaultwrapper">
<div id="x_x_x_x_x_x_x_divtagdefaultwrapper">
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
</div>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<hr size="2" width="98%" align="center">
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<p class="xxxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Monday, February 21, 2022 4:44 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sorry forgot to attach the quotes</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Renee Carter
<br>
<b>Sent:</b> Monday, February 21, 2022 4:41 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">What are the PO numbers?</span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div id="x_x_x_x_x_x_x_x_divtagdefaultwrapper">
<div id="x_x_x_x_x_x_x_x_divtagdefaultwrapper">
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Monday, February 21, 2022 4:39 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
</span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please, I need help!</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">I am confused by what was order from Carahsoft and what we actually have for Adobe products.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">How do I find out? I asked to renew the 5 Acrobat Pro DC with Signing last month.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">I purchased 8 Create Suites in October, I thought for a year, but now they are saying it was only for 3 months.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">Quotes:</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">VB011421CP – 1/14/2021: 5 Acrobat Pro DC with signing (not Enterprise version).
</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">GS2109286EE9A – 9/28/2021: 8 Creative Cloud for teams</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">GS220119A84EE – 1/19/2022: 5 Acrobat Pro DC with signing</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">I see 12 Month Term for the Acrobat and a 1 Month on Creative Cloud (hidden within all the other numbers, I missed it).</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">But we are still using Creative Cloud today, so I don’t understand. And for $2k+ I thought we were buying more than 1 month.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">And Jacob from Carahsoft is saying it would have been 3 months, but I don’t see that anywhere.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">What should I do?
</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><img border="0" width="1129" height="126" style="width:11.7604in;height:1.3125in" id="x_x_x_x_x_x_x_x_x__x005f_x0000_i1037" src="cid:image002.jpg@01D82C9B.277AEC70"></span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Monday, February 21, 2022 9:09 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good Morning,</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">So, if they were purchased in September then they would be prorated to what is left on the VIP number and not be for the full 12 months
and were only for 3 months.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank You
<br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps"><a href="mailto:jacob.widner@carahsoft.com">jacob.widner@carahsoft.com</a><span style="color:gray">
</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=999Nzs-f_UYZW566pvUexFYacgXVqmaLyXkmbbHumUKIh4VosN68bf81gPCk0Znn&s=A8CUHjljK9MZzBOgGmwB6b3qwu9Vil_ntv2HR1Rs_X4&e=">www.carahsoft.com</a><span style="color:gray">
|</span></span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_273907-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=999Nzs-f_UYZW566pvUexFYacgXVqmaLyXkmbbHumUKIh4VosN68bf81gPCk0Znn&s=wHWTXnbOWfjUs82E1PQIYtz2uZX61LSBfMclqO_-8nw&e="><span style="color:windowtext;text-decoration:none"><img border="0" width="624" height="125" style="width:6.5in;height:1.302in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_12" src="cid:image003.jpg@01D82C9B.277AEC70" alt="Text
Description automatically generated"></span></a></span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Monday, February 21, 2022 9:03 AM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jacob,</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes, that is the purchase but my Adobe Admin page is showing as expired still.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Who can fix that? Or tell me what I am doing wrong?</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The 8 Adobe Creative Suite licenses where purchased 9/30/2021 and therefore I do not expect them to expire until Sept 2022.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:56 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Sorry see below.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><img border="0" width="1088" height="44" style="width:11.3333in;height:.4583in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_11" src="cid:image004.png@01D82C9B.277AEC70"></span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=Nl-cHnTV3hTKoVwL_Css90DPZmVYQmXCYjgrMiNaLnfkV8TinH7KOqEHa2w7Y_Jg&s=nbn1jcsJqnbUOH9v2_NnP02aKFFeL6wGTHGgfs7Q3pk&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=Nl-cHnTV3hTKoVwL_Css90DPZmVYQmXCYjgrMiNaLnfkV8TinH7KOqEHa2w7Y_Jg&s=fSuPYR1QDolWaclmnN5lV7EwlI3QUCcqtvHl9DNVbgI&e="><span style="color:windowtext;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_10" src="cid:image005.jpg@01D82C9B.277AEC70"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:54 PM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jacob,</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">That says Jan 27, 2021 not 2022. That’s expired.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:52 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good Morning,</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I am seeing that this should be in the account.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><img border="0" width="1141" height="39" style="width:11.8854in;height:.4062in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_9" src="cid:image006.png@01D82C9B.277AEC70"></span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thanks
<br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=X4OJdX4JXVjoyJdPrr7-xAAjkalz3gUSA10mYJe36f9RImLpUHF-fptAtM5ftyXT&s=NjFeky4xCnXP6fuIh99gbMrjX8DL6JFTYsQIm78SrTk&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=X4OJdX4JXVjoyJdPrr7-xAAjkalz3gUSA10mYJe36f9RImLpUHF-fptAtM5ftyXT&s=ZdMGeMRVAqrkrEMquvIdGECJVKt9gDdHwjxJlllOQeI&e="><span style="color:windowtext;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_8" src="cid:image005.jpg@01D82C9B.277AEC70"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:38 PM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update<br>
<b>Importance:</b> High</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">David / Jacob / Gary / Rochelle</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif">I do not want to “sign off” on this purchase until I can actually see the licenses are there!</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:16.0pt;font-family:"Calibri",sans-serif;color:#C00000">PLEASE SOMEONE TELL ME WHY I STILL SEE THE EXPIRED NOTICE?????</span></b><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><img border="0" width="853" height="569" style="width:8.8854in;height:5.927in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_5" src="cid:image007.jpg@01D82C9B.277AEC70"></span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Wednesday, February 2, 2022 12:00 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I looked into the account from Carahsoft end this is what I see- Adding Both David and Gary for Acrobat and the Admin console
help.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><img border="0" width="1188" height="233" style="width:12.375in;height:2.427in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_2" src="cid:image008.png@01D82C9B.277AEC70"></span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hey David, and Gary are you able to help with this?</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
Thanks </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=WWyDa72Qppq7vIYGeq6IzXPs1dGuHW3-PHSbxXEDPhRbhfWnH3J2JZMzinjk48Ag&s=Ku-nuphHuRI9ilYVj3tPdaC-SgVE7cRlcrNHsyfeWdQ&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=WWyDa72Qppq7vIYGeq6IzXPs1dGuHW3-PHSbxXEDPhRbhfWnH3J2JZMzinjk48Ag&s=HRpErI2Ya5bn8p06ud6RP99BP58tvo1e8R1nINeSg4c&e="><span style="color:#1F497D;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_3" src="cid:image005.jpg@01D82C9B.277AEC70"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Valerie Bookwalter [<a href="mailto:bookwalt@jlab.org">mailto:bookwalt@jlab.org</a>]
<br>
<b>Sent:</b> Wednesday, February 2, 2022 11:55 AM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This is what I see when I log into the Admin Console and look for the Acrobat Pro DC licenses.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><img border="0" width="732" height="359" style="width:7.625in;height:3.7395in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_4" src="cid:image009.jpg@01D82C9B.277AEC70"></span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please advise as to why I am still seeing the “expiration” notice.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank You for your help.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Monday, January 31, 2022 10:05 AM<br>
<b>To:</b> Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>>; Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Good Morning,</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I looked at this and the 5 Adobe Acrobats should be in your account as this has been processed.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If needed we can get you set up with one of our Adobe prodcuts specialist to help navagate you,</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks
<br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=_x-_hBIdC0ZWcQbXz1_G4RDN9743YOCrtFKLoyL9L8E&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=TVqjAZ8h2n884WjFbgRCJgf_6GkXBmnN9oP-ifM0VpU&e="><span style="color:#1F497D;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_x_Picture_x0020_1" src="cid:image005.jpg@01D82C9B.277AEC70"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Sean Hiebert
<br>
<b>Sent:</b> Monday, January 31, 2022 10:00 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>>; Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks Valerie. I’ve copied your sales representative for additional support.<br>
<br>
Jacob, can you confirm/assist?<br>
<br>
Thanks,<br>
<br>
Sean</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Sean Hiebert</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Partner Alliance Manager<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 703.871.8641 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:sean.hiebert@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">sean.hiebert@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=_x-_hBIdC0ZWcQbXz1_G4RDN9743YOCrtFKLoyL9L8E&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__connect.carahsoft.com_seanhiebert&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=a7o3BU5tz39xPSHTnr70ZR04FioPQXAEbbSubgb1d-s&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">connect.carahsoft.com/seanhiebert</span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Valerie Bookwalter [<a href="mailto:bookwalt@jlab.org">mailto:bookwalt@jlab.org</a>]
<br>
<b>Sent:</b> Monday, January 31, 2022 7:53 AM<br>
<b>To:</b> Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>><br>
<b>Cc:</b> Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sean,</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I logged into the Admin Console and it is still showing that the licenses have not been updated.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">ETA on Adobe updating? I don’t want anyone to lose access.</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank You for your help!</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>>
<br>
<b>Sent:</b> Friday, January 28, 2022 4:36 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Cc:</b> <a href="mailto:sean.hiebert@carahsoft.com">sean.hiebert@carahsoft.com</a><br>
<b>Subject:</b> [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:#F0F0F0">For reference, the specifics of your order are included in this email. For questions, please contact your account manager directly.
</span><o:p></o:p></p>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#F0F0F0;border-collapse:collapse">
<tbody>
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<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;background:white;border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;border-collapse:collapse">
<tbody>
<tr>
<td width="588" valign="top" style="width:441.0pt;padding:0in 0in 9.0pt 0in">
<p class="xxxxxxxxxmsonormal" align="right" style="text-align:right;line-height:13.5pt">
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:white"><img border="0" width="39" height="64" style="width:.4062in;height:.6666in" id="x_x_x_x_x_x_x_x_x__x005f_x0000_i1035" src="http://landing.adobe.com/dam/global/images/adobe-logo.red-tag.78x128.png" alt="Adobe"></span><o:p></o:p></p>
</td>
<td width="12" style="width:9.0pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;background:white;border-collapse:collapse">
<tbody>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:19.5pt"><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:black">Please review your renewal order.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Hi ,</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Thank you for placing an order for your Adobe subscription.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Your entire team will continue with uninterrupted service for the upcoming year.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">For reference, the specifics of your order are included below.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:156.0pt;border-collapse:collapse">
<tbody>
<tr style="height:24.0pt">
<td style="background:#1473E6;padding:0in 0in 0in 0in;height:24.0pt">
<p class="xxxxxxxxxmsonormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly9hZG1pbmNvbnNvbGUuYWRvYmUuY29tLyIsImxhYmVsIjoiNSIsImxvY2FsZSI6ImVuX1VTIn0.Yy0EpHRYVuleC6U7VYgJXviOhULcURH5ZrKaZikCwWzN355dnXsxqDJAv4nyj4qKjxGIEOR7rwf5vhDbNBnogw&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=ikVs-NGY9REtL1p7HQ-V4xf5mY1UW3Y6fdRhu8SLkw4&e=" target="_blank"><strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:white;background:#1473E6">Admin
Console</span></strong></a></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">
</span><o:p></o:p></p>
</td>
</tr>
</tbody>
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</div>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">For questions, please contact your account manager directly.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 22.5pt 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Thank you for your business.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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</tbody>
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</div>
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;background:#F7F8F9;border-collapse:collapse">
<tbody>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:22.5pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:19.5pt"><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:black">Renewal details</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:14.25pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#555555">Org Name:
<strong><span style="font-family:"Arial",sans-serif">Jefferson Lab</span></strong><br>
VIP number: <strong><span style="font-family:"Arial",sans-serif">F68C2A2C81F571607B4A</span></strong><br>
Anniversary date: <strong><span style="font-family:"Arial",sans-serif">27-January-2023 PST</span></strong><br>
Order number: <strong><span style="font-family:"Arial",sans-serif">0147978918</span></strong></span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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<tr>
<td width="30" style="width:22.5pt;border:none;border-bottom:solid #CECECE 1.0pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td valign="top" style="border:none;border-bottom:solid #CECECE 1.0pt;padding:0in 0in 22.5pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td style="border:none;border-bottom:solid #CECECE 1.0pt;padding:.25in 0in 3.0pt 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:9.0pt"><strong><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#95989A">PLAN</span></strong><o:p></o:p></p>
</td>
<td width="10" style="width:7.5pt;border:none;border-bottom:solid #CECECE 1.0pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
</td>
<td style="border:none;border-bottom:solid #CECECE 1.0pt;padding:.25in 0in 3.0pt 0in">
<p class="xxxxxxxxxmsonormal" align="right" style="text-align:right;line-height:9.0pt">
<strong><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#95989A">NAMED-USER LICENSES</span></strong><o:p></o:p></p>
</td>
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<tr>
<td valign="top" style="padding:1.5pt 0in 1.5pt 0in">
<p class="xxxxxxxxxmsonormal" style="line-height:14.25pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333">Acrobat Pro DC</span><o:p></o:p></p>
</td>
<td width="10" style="width:7.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxxxmsonormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly9hZG1pbmNvbnNvbGUuYWRvYmUuY29tLyIsImxhYmVsIjoiNiIsImxvY2FsZSI6ImVuX1VTIn0.ph3i6Zo36xR-5Ft5xvWiTSvCDN7J3qAX-5FV5u0FhFxpAg5fgRQbhqIY0XBXK0hSHijPdH7X79smyxO6f99LmJqNsg&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=aY3Xrp_HTxXfUzXYtE-SRhvpb1xUsFS7pDBHQ-rMT1o&e=" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Manage
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</span></strong><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly93d3cuYWRvYmUuY29tL2dvL2NjX3Rlcm1zb2Z1c2UiLCJsYWJlbCI6IjgiLCJsb2NhbGUiOiJlbl9VUyJ9.hC7hNILTrHloRNVqVTAG3zF9PHzjXROXEPBsl0YB8MkAWA7BH0foH7fET2JLus2ZLPn8rysGHlAnVdxVk-2Dy-5FyA&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=s_05bJhB47DBdrsZual7ZvKRZBwb3Y9jWqFG11V7SiQ&e=" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Terms
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<p class="xxxxxxxxxmsonormal" style="line-height:10.5pt"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#95989A">Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
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