<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body>
<div dir="auto" style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255);">
<br>
</div>
<div id="ms-outlook-mobile-signature" dir="auto">
<div><br>
</div>
Get <a href="https://aka.ms/ghei36">Outlook for Android</a></div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Renee Carter <carter@jlab.org><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:13:23 PM<br>
<b>To:</b> Valerie Bookwalter <bookwalt@jlab.org>; Brittany Tolbert <tolbert@jlab.org>; Rochelle Banks <rbanks@jlab.org><br>
<b>Cc:</b> Tony Reilly <areilly@jlab.org><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</font>
<div> </div>
</div>
<style type="text/css" style="display:none">
<!--
p
{margin-top:0;
margin-bottom:0}
-->
</style>
<div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Thanks.<br>
</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div id="x_Signature">
<div>
<div></div>
<div></div>
<div></div>
<div id="x_divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
<div id="x_divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Renee Carter<span style="color:rgb(200,38,19)"><b> (NOTE: Teleworking, communicate via email)</b></span></div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Procurement Officer</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
JSA Jefferson Lab</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Procurement Department</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
628 Hofstadter Road, Suite 5</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Newport News, VA 23606</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Phone: 757-269-7954</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Fax: 757-269-7057</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
E-Mail: carter@jlab.org</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Website: www.jlab.org<br>
<p style="margin-top:0px; margin-bottom:0px"></p>
</div>
</div>
</div>
</div>
</div>
<div>
<div id="x_appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Valerie Bookwalter <bookwalt@jlab.org><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:12 PM<br>
<b>To:</b> Renee Carter <carter@jlab.org>; Brittany Tolbert <tolbert@jlab.org>; Rochelle Banks <rbanks@jlab.org><br>
<b>Cc:</b> Tony Reilly <areilly@jlab.org><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</font>
<div> </div>
</div>
<div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Thank you Renee.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
I did not mean to pressure you, just wanted to make sure you didn't need any more information from me.</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
Valerie<br>
</div>
<div id="x_x_appendonsend"></div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Renee Carter <carter@jlab.org><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:09 PM<br>
<b>To:</b> Valerie Bookwalter <bookwalt@jlab.org>; Brittany Tolbert <tolbert@jlab.org>; Rochelle Banks <rbanks@jlab.org><br>
<b>Cc:</b> Tony Reilly <areilly@jlab.org><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</font>
<div> </div>
</div>
<div dir="ltr">
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
I have not had a chance to research, please allow me time, I will have a response to your by end of day tomorrow.<br>
</div>
<div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<div id="x_x_x_Signature">
<div>
<div></div>
<div></div>
<div></div>
<div id="x_x_x_divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
<div id="x_x_x_divtagdefaultwrapper" dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Renee Carter<span style="color:rgb(200,38,19)"><b> (NOTE: Teleworking, communicate via email)</b></span></div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Procurement Officer</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
JSA Jefferson Lab</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Procurement Department</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
628 Hofstadter Road, Suite 5</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Newport News, VA 23606</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Phone: 757-269-7954</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Fax: 757-269-7057</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
E-Mail: carter@jlab.org</div>
<div dir="ltr" style="font-size:12pt; color:#000000; font-family:Calibri,Helvetica,sans-serif">
Website: www.jlab.org<br>
<p style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px">
</p>
</div>
</div>
</div>
</div>
</div>
<div>
<div id="x_x_x_appendonsend"></div>
<div style="font-family:Calibri,Arial,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_x_x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Valerie Bookwalter <bookwalt@jlab.org><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:04 PM<br>
<b>To:</b> Renee Carter <carter@jlab.org>; Brittany Tolbert <tolbert@jlab.org>; Rochelle Banks <rbanks@jlab.org><br>
<b>Cc:</b> Tony Reilly <areilly@jlab.org><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</font>
<div> </div>
</div>
<div lang="EN-US">
<div class="x_x_x_x_WordSection1">
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D">Do we know yet what is going on with this purchase?</span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D">Valerie Bookwalter</span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D">Jefferson Lab, SRF Department</span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D">Pansophy Team</span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<b>From:</b> Renee Carter <br>
<b>Sent:</b> Monday, February 21, 2022 4:56 PM<br>
<b>To:</b> Valerie Bookwalter <bookwalt@jlab.org>; Brittany Tolbert <tolbert@jlab.org>; Rochelle Banks <rbanks@jlab.org><br>
<b>Cc:</b> Tony Reilly <areilly@jlab.org><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</p>
</div>
</div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
</p>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">I saw your other email with the PR numbers. Thanks.</span></p>
</div>
<div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black"> </span></p>
</div>
<div id="x_x_x_x_Signature">
<div>
<div id="x_x_x_x_divtagdefaultwrapper">
<div id="x_x_x_x_divtagdefaultwrapper">
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Renee Carter</span><b><span style="font-size:12.0pt; color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><span style="font-size:12.0pt; color:black"></span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Procurement Officer</span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">JSA Jefferson Lab</span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Procurement Department</span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">628 Hofstadter Road, Suite 5</span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Newport News, VA 23606</span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Phone: 757-269-7954</span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Fax: 757-269-7057</span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">E-Mail: <a href="mailto:carter@jlab.org">
carter@jlab.org</a></span></p>
</div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Website: <a href="http://www.jlab.org">
www.jlab.org</a></span></p>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black"> </span></p>
</div>
<div class="x_x_x_x_MsoNormal" align="center" style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:center">
<hr width="98%" size="2" align="center">
</div>
<div id="x_x_x_x_divRplyFwdMsg">
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<b><span style="color:black">From:</span></b><span style="color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Monday, February 21, 2022 4:44 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
</p>
<div>
<p class="x_x_x_x_MsoNormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
</p>
</div>
</div>
<div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D">Sorry forgot to attach the quotes</span></p>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<b>From:</b> Renee Carter <br>
<b>Sent:</b> Monday, February 21, 2022 4:41 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</p>
</div>
</div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
</p>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">What are the PO numbers?</span></p>
</div>
<div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black"> </span></p>
</div>
<div id="x_x_x_x_x_Signature">
<div>
<div id="x_x_x_x_x_divtagdefaultwrapper">
<div id="x_x_x_x_x_divtagdefaultwrapper">
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Renee Carter</span><b><span style="font-size:12.0pt; color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Procurement Officer</span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">JSA Jefferson Lab</span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Procurement Department</span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">628 Hofstadter Road, Suite 5</span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Newport News, VA 23606</span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Phone: 757-269-7954</span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Fax: 757-269-7057</span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">E-Mail: <a href="mailto:carter@jlab.org">
carter@jlab.org</a></span></p>
</div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black">Website: <a href="http://www.jlab.org">
www.jlab.org</a></span></p>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-size:12.0pt; color:black"> </span></p>
</div>
<div class="x_x_x_x_MsoNormal" align="center" style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:center">
<hr width="98%" size="2" align="center">
</div>
<div id="x_x_x_x_x_divRplyFwdMsg">
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<b><span style="color:black">From:</span></b><span style="color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Monday, February 21, 2022 4:39 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
</p>
<div>
<p class="x_x_x_x_xmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
</p>
</div>
</div>
<div>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Please, I need help!</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">I am confused by what was order from Carahsoft and what we actually have for Adobe products.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">How do I find out? I asked to renew the 5 Acrobat Pro DC with Signing last month.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">I purchased 8 Create Suites in October, I thought for a year, but now they are saying it was only for 3 months.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">Quotes:</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">VB011421CP – 1/14/2021: 5 Acrobat Pro DC with signing (not Enterprise version).
</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">GS2109286EE9A – 9/28/2021: 8 Creative Cloud for teams</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">GS220119A84EE – 1/19/2022: 5 Acrobat Pro DC with signing</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">I see 12 Month Term for the Acrobat and a 1 Month on Creative Cloud (hidden within all the other numbers, I missed it).</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">But we are still using Creative Cloud today, so I don’t understand. And for $2k+ I thought we were buying more than 1 month.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">And Jacob from Carahsoft is saying it would have been 3 months, but I don’t see that anywhere.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">What should I do? </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Valerie Bookwalter</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Jefferson Lab, SRF Department</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Pansophy Team</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<img id="x_x_x_x_x_x__x005f_x0000_i1037" width="1129" height="126" border="0" data-outlook-trace="F:3|T:3" src="cid:image001.jpg@01D828AD.7063EDC0" style="width:11.7604in; height:1.3125in"></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Monday, February 21, 2022 9:09 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
Good Morning,</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
So, if they were purchased in September then they would be prorated to what is left on the VIP number and not be for the full 12 months and were only for 3 months.</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
Thank You <br>
<br>
<b><span style="font-size:10.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2E55A5">Jacob Widner</span></b><br>
<span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">Account Representative<br>
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray"><br>
</span><span style="font-size:16.0pt; font-family:"Trebuchet MS",sans-serif; color:#2E55A5">carahsoft</span><span style="font-size:4.0pt; font-family:"Arial",sans-serif; color:#2E55A5">®</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#0054A4"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">.</span><br>
<span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps"><a href="mailto:jacob.widner@carahsoft.com">jacob.widner@carahsoft.com</a><span style="color:gray">
</span></span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray">|</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2D59A4">
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=999Nzs-f_UYZW566pvUexFYacgXVqmaLyXkmbbHumUKIh4VosN68bf81gPCk0Znn&s=A8CUHjljK9MZzBOgGmwB6b3qwu9Vil_ntv2HR1Rs_X4&e=">www.carahsoft.com</a><span style="color:gray">
|</span></span><span style="font-size:9.0pt; font-family:"Calibri Light",sans-serif; color:#1F497D">
</span><u><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:blue">connect.carahsoft.com/Jacobwidner</span></u></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_273907-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=999Nzs-f_UYZW566pvUexFYacgXVqmaLyXkmbbHumUKIh4VosN68bf81gPCk0Znn&s=wHWTXnbOWfjUs82E1PQIYtz2uZX61LSBfMclqO_-8nw&e="><span style="color:windowtext; text-decoration:none"><img id="x_x_x_x_x_x_Picture_x0020_12" alt="Text
Description automatically generated" width="624" height="125" border="0" data-outlook-trace="F:3|T:3" src="cid:image002.jpg@01D828AD.7063EDC0" style="width:6.5in; height:1.302in"></span></a></p>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Monday, February 21, 2022 9:03 AM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Jacob,</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Yes, that is the purchase but my Adobe Admin page is showing as expired still.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Who can fix that? Or tell me what I am doing wrong?</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">The 8 Adobe Creative Suite licenses where purchased 9/30/2021 and therefore I do not expect them to expire until Sept 2022.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Valerie Bookwalter</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Jefferson Lab, SRF Department</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Pansophy Team</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:56 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
Sorry see below.</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<img id="x_x_x_x_x_x_Picture_x0020_11" width="1088" height="44" border="0" data-outlook-trace="F:3|T:3" src="cid:image003.png@01D828AD.7063EDC0" style="width:11.3333in; height:.4583in"></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<br>
<br>
<b><span style="font-size:10.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2E55A5">Jacob Widner</span></b><br>
<span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">Account Representative<br>
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray"><br>
</span><span style="font-size:16.0pt; font-family:"Trebuchet MS",sans-serif; color:#2E55A5">carahsoft</span><span style="font-size:4.0pt; font-family:"Arial",sans-serif; color:#2E55A5">®</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#0054A4"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">.</span><br>
<span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F"><br>
</span><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">jacob.widner@carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray">|</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2D59A4">
</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=Nl-cHnTV3hTKoVwL_Css90DPZmVYQmXCYjgrMiNaLnfkV8TinH7KOqEHa2w7Y_Jg&s=nbn1jcsJqnbUOH9v2_NnP02aKFFeL6wGTHGgfs7Q3pk&e="><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">www.carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
|</span><span style="font-size:9.0pt; font-family:"Calibri Light",sans-serif; color:#1F497D">
</span><u><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:blue">connect.carahsoft.com/Jacobwidner</span></u></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=Nl-cHnTV3hTKoVwL_Css90DPZmVYQmXCYjgrMiNaLnfkV8TinH7KOqEHa2w7Y_Jg&s=fSuPYR1QDolWaclmnN5lV7EwlI3QUCcqtvHl9DNVbgI&e="><span style="color:windowtext; text-decoration:none"><img id="x_x_x_x_x_x_Picture_x0020_10" width="668" height="134" border="0" data-outlook-trace="F:3|T:3" src="cid:image004.jpg@01D828AD.7063EDC0" style="width:6.9583in; height:1.3958in"></span></a></p>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:54 PM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Jacob,</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">That says Jan 27, 2021 not 2022. That’s expired.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Valerie</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:52 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
Good Morning,</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
I am seeing that this should be in the account.</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<img id="x_x_x_x_x_x_Picture_x0020_9" width="1141" height="39" border="0" data-outlook-trace="F:3|T:3" src="cid:image005.png@01D828AD.7063EDC0" style="width:11.8854in; height:.4062in"></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
Thanks <br>
<br>
<b><span style="font-size:10.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2E55A5">Jacob Widner</span></b><br>
<span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">Account Representative<br>
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray"><br>
</span><span style="font-size:16.0pt; font-family:"Trebuchet MS",sans-serif; color:#2E55A5">carahsoft</span><span style="font-size:4.0pt; font-family:"Arial",sans-serif; color:#2E55A5">®</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#0054A4"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">.</span><br>
<span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F"><br>
</span><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">jacob.widner@carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray">|</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2D59A4">
</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=X4OJdX4JXVjoyJdPrr7-xAAjkalz3gUSA10mYJe36f9RImLpUHF-fptAtM5ftyXT&s=NjFeky4xCnXP6fuIh99gbMrjX8DL6JFTYsQIm78SrTk&e="><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">www.carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
|</span><span style="font-size:9.0pt; font-family:"Calibri Light",sans-serif; color:#1F497D">
</span><u><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:blue">connect.carahsoft.com/Jacobwidner</span></u></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=X4OJdX4JXVjoyJdPrr7-xAAjkalz3gUSA10mYJe36f9RImLpUHF-fptAtM5ftyXT&s=ZdMGeMRVAqrkrEMquvIdGECJVKt9gDdHwjxJlllOQeI&e="><span style="color:windowtext; text-decoration:none"><img id="x_x_x_x_x_x_Picture_x0020_8" width="668" height="134" border="0" data-outlook-trace="F:3|T:3" src="cid:image004.jpg@01D828AD.7063EDC0" style="width:6.9583in; height:1.3958in"></span></a></p>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:38 PM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update<br>
<b>Importance:</b> High</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">David / Jacob / Gary / Rochelle</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt">I do not want to “sign off” on this purchase until I can actually see the licenses are there!</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b><span style="font-size:16.0pt; color:#C00000">PLEASE SOMEONE TELL ME WHY I STILL SEE THE EXPIRED NOTICE?????</span></b></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<img id="x_x_x_x_x_x_Picture_x0020_5" width="853" height="569" border="0" data-outlook-trace="F:3|T:3" src="cid:image006.jpg@01D828AD.7063EDC0" style="width:8.8854in; height:5.927in"></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Wednesday, February 2, 2022 12:00 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D">I looked into the account from Carahsoft end this is what I see- Adding Both David and Gary for Acrobat and the Admin console help.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<img id="x_x_x_x_x_x_Picture_x0020_2" width="1188" height="233" border="0" data-outlook-trace="F:3|T:3" src="cid:image007.png@01D828AD.7063EDC0" style="width:12.375in; height:2.427in"></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D">Hey David, and Gary are you able to help with this?</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"><br>
Thanks </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"><br>
</span><b><span style="font-size:10.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2E55A5">Jacob Widner</span></b><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">Account Representative<br>
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray"><br>
</span><span style="font-size:16.0pt; font-family:"Trebuchet MS",sans-serif; color:#2E55A5">carahsoft</span><span style="font-size:4.0pt; font-family:"Arial",sans-serif; color:#2E55A5">®</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#0054A4"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">.</span><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F"><br>
</span><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">jacob.widner@carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray">|</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2D59A4">
</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=WWyDa72Qppq7vIYGeq6IzXPs1dGuHW3-PHSbxXEDPhRbhfWnH3J2JZMzinjk48Ag&s=Ku-nuphHuRI9ilYVj3tPdaC-SgVE7cRlcrNHsyfeWdQ&e="><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">www.carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
|</span><span style="font-size:9.0pt; font-family:"Calibri Light",sans-serif; color:#1F497D">
</span><u><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:blue">connect.carahsoft.com/Jacobwidner</span></u></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=WWyDa72Qppq7vIYGeq6IzXPs1dGuHW3-PHSbxXEDPhRbhfWnH3J2JZMzinjk48Ag&s=HRpErI2Ya5bn8p06ud6RP99BP58tvo1e8R1nINeSg4c&e="><span style="color:#1F497D; text-decoration:none"><img id="x_x_x_x_x_x_Picture_x0020_3" width="668" height="134" border="0" data-outlook-trace="F:3|T:3" src="cid:image004.jpg@01D828AD.7063EDC0" style="width:6.9583in; height:1.3958in"></span></a></p>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Valerie Bookwalter [<a href="mailto:bookwalt@jlab.org">mailto:bookwalt@jlab.org</a>]
<br>
<b>Sent:</b> Wednesday, February 2, 2022 11:55 AM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">This is what I see when I log into the Admin Console and look for the Acrobat Pro DC licenses.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<img id="x_x_x_x_x_x_Picture_x0020_4" width="732" height="359" border="0" data-outlook-trace="F:3|T:3" src="cid:image008.jpg@01D828AD.7063EDC0" style="width:7.625in; height:3.7395in"></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Please advise as to why I am still seeing the “expiration” notice.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Thank You for your help.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Valerie Bookwalter</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Jefferson Lab, SRF Department</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Pansophy Team</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Monday, January 31, 2022 10:05 AM<br>
<b>To:</b> Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>>; Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D">Good Morning,</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D">I looked at this and the 5 Adobe Acrobats should be in your account as this has been processed.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D">If needed we can get you set up with one of our Adobe prodcuts specialist to help navagate you,</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D">Thanks <br>
<br>
</span><b><span style="font-size:10.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2E55A5">Jacob Widner</span></b><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">Account Representative<br>
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray"><br>
</span><span style="font-size:16.0pt; font-family:"Trebuchet MS",sans-serif; color:#2E55A5">carahsoft</span><span style="font-size:4.0pt; font-family:"Arial",sans-serif; color:#2E55A5">®</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#0054A4"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">.</span><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F"><br>
</span><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">jacob.widner@carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray">|</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2D59A4">
</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=_x-_hBIdC0ZWcQbXz1_G4RDN9743YOCrtFKLoyL9L8E&e="><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">www.carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
|</span><span style="font-size:9.0pt; font-family:"Calibri Light",sans-serif; color:#1F497D">
</span><u><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:blue">connect.carahsoft.com/Jacobwidner</span></u></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=TVqjAZ8h2n884WjFbgRCJgf_6GkXBmnN9oP-ifM0VpU&e="><span style="color:#1F497D; text-decoration:none"><img id="x_x_x_x_x_x_Picture_x0020_1" width="668" height="134" border="0" data-outlook-trace="F:3|T:3" src="cid:image004.jpg@01D828AD.7063EDC0" style="width:6.9583in; height:1.3958in"></span></a></p>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Sean Hiebert <br>
<b>Sent:</b> Monday, January 31, 2022 10:00 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>>; Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D">Thanks Valerie. I’ve copied your sales representative for additional support.<br>
<br>
Jacob, can you confirm/assist?<br>
<br>
Thanks,<br>
<br>
Sean</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b><span style="font-size:10.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2E55A5">Sean Hiebert</span></b><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">Partner Alliance Manager<br>
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray"><br>
</span><span style="font-size:16.0pt; font-family:"Trebuchet MS",sans-serif; color:#2E55A5">carahsoft</span><span style="font-size:4.0pt; font-family:"Arial",sans-serif; color:#2E55A5">®</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#0054A4"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">.</span><span style="color:#1F497D"><br>
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray"><br>
T: 703.871.8641 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:#7F7F7F"><br>
</span><a href="mailto:sean.hiebert@carahsoft.com"><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">sean.hiebert@carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; color:gray">|</span><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:#2D59A4">
</span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=_x-_hBIdC0ZWcQbXz1_G4RDN9743YOCrtFKLoyL9L8E&e="><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">www.carahsoft.com</span></a><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps; color:gray">
| </span><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__connect.carahsoft.com_seanhiebert&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=a7o3BU5tz39xPSHTnr70ZR04FioPQXAEbbSubgb1d-s&e="><span style="font-size:9.0pt; font-family:"Trebuchet MS",sans-serif; font-variant:small-caps">connect.carahsoft.com/seanhiebert</span></a></p>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Valerie Bookwalter [<a href="mailto:bookwalt@jlab.org">mailto:bookwalt@jlab.org</a>]
<br>
<b>Sent:</b> Monday, January 31, 2022 7:53 AM<br>
<b>To:</b> Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>><br>
<b>Cc:</b> Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Sean,</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">I logged into the Admin Console and it is still showing that the licenses have not been updated.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">ETA on Adobe updating? I don’t want anyone to lose access.</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Thank You for your help!</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Valerie Bookwalter</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Jefferson Lab, SRF Department</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">Pansophy Team</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:14.0pt; color:#1F497D"> </span></p>
<div>
<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<b>From:</b> Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>> <br>
<b>Sent:</b> Friday, January 28, 2022 4:36 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Cc:</b> <a href="mailto:sean.hiebert@carahsoft.com">sean.hiebert@carahsoft.com</a><br>
<b>Subject:</b> [EXTERNAL] Please review your renewal order</p>
</div>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
</p>
<div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-size:1.0pt; font-family:"Arial",sans-serif; color:#F0F0F0">For reference, the specifics of your order are included in this email. For questions, please contact your account manager directly.
</span></p>
</div>
<table class="x_x_x_x_MsoNormalTable" width="100%" cellspacing="0" cellpadding="0" border="0" style="width:100.0%; background:#F0F0F0; border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="x_x_x_x_MsoNormalTable" width="600" cellspacing="0" cellpadding="0" border="0" style="width:6.25in; background:white; border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="x_x_x_x_MsoNormalTable" width="600" cellspacing="0" cellpadding="0" border="0" style="width:6.25in; border-collapse:collapse">
<tbody>
<tr>
<td width="588" valign="top" style="width:441.0pt; padding:0in 0in 9.0pt 0in">
<p class="x_x_x_x_xxmsonormal" align="right" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:right; line-height:13.5pt">
<span style="font-size:9.0pt; font-family:"Arial",sans-serif; color:white"><img id="x_x_x_x_x_x__x005f_x0000_i1035" alt="Adobe" width="39" height="64" border="0" src="http://landing.adobe.com/dam/global/images/adobe-logo.red-tag.78x128.png" style="width:.4062in; height:.6666in"></span></p>
</td>
<td width="12" style="width:9.0pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif"> </span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="x_x_x_x_MsoNormalTable" width="600" cellspacing="0" cellpadding="0" border="0" style="width:6.25in; background:white; border-collapse:collapse">
<tbody>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:19.5pt">
<span style="font-size:18.0pt; font-family:"Arial",sans-serif; color:black">Please review your renewal order.</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:15.0pt">
<span style="font-size:11.5pt; font-family:"Arial",sans-serif; color:#555555">Hi ,</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:15.0pt">
<span style="font-size:11.5pt; font-family:"Arial",sans-serif; color:#555555">Thank you for placing an order for your Adobe subscription.</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:15.0pt">
<span style="font-size:11.5pt; font-family:"Arial",sans-serif; color:#555555">Your entire team will continue with uninterrupted service for the upcoming year.</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:15.0pt">
<span style="font-size:11.5pt; font-family:"Arial",sans-serif; color:#555555">For reference, the specifics of your order are included below.</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<div>
<div align="center">
<table class="x_x_x_x_MsoNormalTable" width="208" cellspacing="0" cellpadding="0" border="0" style="width:156.0pt; border-collapse:collapse">
<tbody>
<tr style="height:24.0pt">
<td style="background:#1473E6; padding:0in 0in 0in 0in; height:24.0pt">
<p class="x_x_x_x_xxmsonormal" align="center" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:center">
<span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly9hZG1pbmNvbnNvbGUuYWRvYmUuY29tLyIsImxhYmVsIjoiNSIsImxvY2FsZSI6ImVuX1VTIn0.Yy0EpHRYVuleC6U7VYgJXviOhULcURH5ZrKaZikCwWzN355dnXsxqDJAv4nyj4qKjxGIEOR7rwf5vhDbNBnogw&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=ikVs-NGY9REtL1p7HQ-V4xf5mY1UW3Y6fdRhu8SLkw4&e=" target="_blank"><strong><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:white; background:#1473E6">Admin
Console</span></strong></a></span><span style="font-family:"Arial",sans-serif; color:black">
</span></p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:15.0pt">
<span style="font-size:11.5pt; font-family:"Arial",sans-serif; color:#555555">For questions, please contact your account manager directly.</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:15.0pt 0in 22.5pt 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:15.0pt">
<span style="font-size:11.5pt; font-family:"Arial",sans-serif; color:#555555">Thank you for your business.</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif"> </span></p>
<div align="center">
<table class="x_x_x_x_MsoNormalTable" width="600" cellspacing="0" cellpadding="0" border="0" style="width:6.25in; background:#F7F8F9; border-collapse:collapse">
<tbody>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td style="padding:22.5pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:19.5pt">
<span style="font-size:18.0pt; font-family:"Arial",sans-serif; color:black">Renewal details</span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td valign="top" style="padding:15.0pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:14.25pt">
<span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#555555">Org Name:
<strong><span style="font-family:"Arial",sans-serif">Jefferson Lab</span></strong><br>
VIP number: <strong><span style="font-family:"Arial",sans-serif">F68C2A2C81F571607B4A</span></strong><br>
Anniversary date: <strong><span style="font-family:"Arial",sans-serif">27-January-2023 PST</span></strong><br>
Order number: <strong><span style="font-family:"Arial",sans-serif">0147978918</span></strong></span></p>
</td>
<td width="30" style="width:22.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt; border:none; border-bottom:solid #CECECE 1.0pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
<td valign="top" style="border:none; border-bottom:solid #CECECE 1.0pt; padding:0in 0in 22.5pt 0in">
<div align="center">
<table class="x_x_x_x_MsoNormalTable" width="100%" cellspacing="0" cellpadding="0" border="0" style="width:100.0%; border-collapse:collapse">
<tbody>
<tr>
<td style="border:none; border-bottom:solid #CECECE 1.0pt; padding:.25in 0in 3.0pt 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:9.0pt">
<strong><span style="font-size:7.5pt; font-family:"Arial",sans-serif; color:#95989A">PLAN</span></strong></p>
</td>
<td width="10" style="width:7.5pt; border:none; border-bottom:solid #CECECE 1.0pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif"> </span></p>
</td>
<td style="border:none; border-bottom:solid #CECECE 1.0pt; padding:.25in 0in 3.0pt 0in">
<p class="x_x_x_x_xxmsonormal" align="right" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:right; line-height:9.0pt">
<strong><span style="font-size:7.5pt; font-family:"Arial",sans-serif; color:#95989A">NAMED-USER LICENSES</span></strong></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 0in 1.5pt 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:14.25pt">
<span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#333333">Acrobat Pro DC</span></p>
</td>
<td width="10" style="width:7.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif"> </span></p>
</td>
<td valign="top" style="padding:1.5pt 0in 1.5pt 0in">
<p class="x_x_x_x_xxmsonormal" align="right" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:right; line-height:14.25pt">
<span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#333333">5</span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="30" style="width:22.5pt; border:none; border-bottom:solid #CECECE 1.0pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:black"> </span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="x_x_x_x_MsoNormalTable" width="600" cellspacing="0" cellpadding="0" border="0" style="width:6.25in; background:#313A3E; border-collapse:collapse">
<tbody>
<tr>
<td width="22" style="width:16.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:white"> </span></p>
</td>
<td style="padding:22.5pt 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" align="center" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:center">
<span style="color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly9hZG1pbmNvbnNvbGUuYWRvYmUuY29tLyIsImxhYmVsIjoiNiIsImxvY2FsZSI6ImVuX1VTIn0.ph3i6Zo36xR-5Ft5xvWiTSvCDN7J3qAX-5FV5u0FhFxpAg5fgRQbhqIY0XBXK0hSHijPdH7X79smyxO6f99LmJqNsg&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=aY3Xrp_HTxXfUzXYtE-SRhvpb1xUsFS7pDBHQ-rMT1o&e=" target="_blank"><b><span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:white">Manage
Your Account</span></b></a></span><strong><span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:white"> |
</span></strong><span style="color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly93d3cuYWRvYmUuY29tL2dvL0NDTVRlYW1TdXBwb3J0IiwibGFiZWwiOiI3IiwibG9jYWxlIjoiZW5fVVMifQ.m7E0kQg5-5F-5FQGkqdextU-2D4FfTKsZsXY4iWG18xFDwB89t0766XW2hIdRujwIgZ0tlenGdvdulKNSc4RD4z0QMJQ&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=oxcJpQ9ej59_JmjrIS4gl7vXwpuKGp7qKlhs0JftzkU&e=" target="_blank"><b><span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:white">Customer
Support</span></b></a></span><strong><span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:white"> |
</span></strong><span style="color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly93d3cuYWRvYmUuY29tL2dvL2NjX3Rlcm1zb2Z1c2UiLCJsYWJlbCI6IjgiLCJsb2NhbGUiOiJlbl9VUyJ9.hC7hNILTrHloRNVqVTAG3zF9PHzjXROXEPBsl0YB8MkAWA7BH0foH7fET2JLus2ZLPn8rysGHlAnVdxVk-2Dy-5FyA&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=s_05bJhB47DBdrsZual7ZvKRZBwb3Y9jWqFG11V7SiQ&e=" target="_blank"><b><span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:white">Terms
of Use</span></b></a></span><strong><span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:white">
</span></strong></p>
</td>
<td width="22" style="width:16.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:white"> </span></p>
</td>
</tr>
<tr>
<td width="22" valign="top" style="width:16.5pt; padding:22.5pt 0in 22.5pt 0in">
<p class="x_x_x_x_xxmsonormal" align="right" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; text-align:right; line-height:10.5pt">
<span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:#95989A"> </span></p>
</td>
<td style="padding:22.5pt 0in 22.5pt 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; line-height:10.5pt">
<span style="font-size:8.5pt; font-family:"Arial",sans-serif; color:#95989A">Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe in the United States and/or other countries. All other trademarks are the property of their respective
owners.<br>
<br>
Adobe, 345 Park Ave., San Jose, CA 95110 USA </span></p>
</td>
<td width="22" style="width:16.5pt; padding:0in 0in 0in 0in">
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif">
<span style="font-family:"Arial",sans-serif; color:white"> </span></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
<p class="x_x_x_x_xxmsonormal" style="margin-top:0px; margin-bottom:0px; margin-top:0px; margin-bottom:0px; margin:0in 0in 0.0001pt; font-size:11pt; font-family:"Calibri",sans-serif; background:#F0F0F0">
<span style="font-family:"Arial",sans-serif"><img id="x_x_x_x_x_x__x005f_x0000_i1036" width="1" height="1" border="0" src="https://postoffice.adobe.com/po-server/link/open?source=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni" style="width:.0104in; height:.0104in"></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>