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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Renee Carter <carter@jlab.org>
<br>
<b>Sent:</b> Monday, February 28, 2022 11:04 AM<br>
<b>To:</b> Corey Prentiss <Corey@govsmart.com><br>
<b>Cc:</b> Tom O'Connell <tom@govsmart.com>; Brittany Tolbert <tolbert@jlab.org>; Megan McDonald <megan@jlab.org>; Valerie Bookwalter <bookwalt@jlab.org><br>
<b>Subject:</b> Re: PRIORITY RESPONSE REQUESTED - 22-M0479 & 21-M1556 - GovSmart (Adobe)<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thanks.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Corey Prentiss <<a href="mailto:Corey@govsmart.com">Corey@govsmart.com</a>><br>
<b>Sent:</b> Monday, February 28, 2022 10:59 AM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Cc:</b> Tom O'Connell <<a href="mailto:tom@govsmart.com">tom@govsmart.com</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>>; Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Subject:</b> [EXTERNAL] RE: PRIORITY RESPONSE REQUESTED - 22-M0479 & 21-M1556 - GovSmart (Adobe)</span>
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<p class="xmsonormal">Good morning team,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">I am look through all of this now. I am presenting our adobe team with all of this information. Looking through none of these should have expired yet. I will need our Adobe team to advise on their end. I will have an update back to you
all shorty.<o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt">Very Respectfully,</span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:12.0pt"> </span><o:p></o:p></p>
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<p class="xmsonormal" style="line-height:105%"><b><span style="font-size:16.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:white">Corey Prentiss<br>
</span></b><b><span style="font-size:10.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:white">Inside Sales Representative</span></b><o:p></o:p></p>
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Description automatically generated"><o:p></o:p></p>
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<p class="xmsonormal" style="line-height:105%"><b><span style="font-family:"Verdana",sans-serif;color:#3366FF">GovSmart, Inc.</span></b><b><span style="font-size:8.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:#1F497D"><br>
TAX ID: 27-1553123<br>
DUNS: 961600272<br>
CAGE: 5WFZ8</span></b><o:p></o:p></p>
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<p class="xmsonormal" align="right" style="text-align:right;line-height:105%"><b><span style="font-size:8.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:black">715 Charlton Ave<br>
Charlottesville, VA 22903</span></b><o:p></o:p></p>
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<p class="xmsonormal" style="line-height:105%"><a href="mailto:corey@govsmart.com"><b><span style="color:#0563C1">corey</span></b><b><span style="font-size:8.0pt;line-height:105%;font-family:"Verdana",sans-serif;color:#0563C1">@govsmart.com</span></b></a><b>
</b><o:p></o:p></p>
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<p class="xmsonormal" style="line-height:105%"><b><span style="font-size:8.0pt;line-height:105%;font-family:"Verdana",sans-serif">434.266.6886<span style="color:white">.</span><span style="color:#3366FF">(work)</span></span></b><o:p></o:p></p>
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<p class="xmsonormal" align="right" style="text-align:right;line-height:105%"><b><span style="font-size:8.0pt;line-height:105%;font-family:"Verdana",sans-serif">434<span style="color:black">.</span>760<span style="color:black">.</span>5528<span style="color:black"> </span><span style="color:#3366FF">(cell)<br>
</span><span style="color:black">434.326.5394</span><span style="color:#3366FF"> (fax)</span></span></b><o:p></o:p></p>
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<p class="xmsonormal" style="line-height:105%"><b><span style="font-size:7.5pt;line-height:105%;font-family:"Verdana",sans-serif;color:white">GovSmart, Inc. is a HUBZone Certified Small Business with over $1 Billion in successful past performance to the Federal
Government and its Prime Contractors since 2010. </span></b><o:p></o:p></p>
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<p class="xmsonormal"><img border="0" width="77" height="39" style="width:.802in;height:.4062in" id="x_Picture_x0020_26" src="cid:image003.jpg@01D82C92.43D6AF20" alt="HUBZone – Quality Innovation">
<img border="0" width="45" height="45" style="width:.4687in;height:.4687in" id="x_Picture_x0020_27" src="cid:image004.png@01D82C92.43D6AF20" alt="Contract Vehicles - NASA SEWP - GSA - NETCENTS-2 - SDVOSB"> <img border="0" width="65" height="43" style="width:.677in;height:.4479in" id="x_Picture_x0020_28" src="cid:image005.jpg@01D82C92.43D6AF20" alt="NITAAC CIO-CS – SwishData"> <img border="0" width="42" height="42" style="width:.4375in;height:.4375in" id="x_Picture_x0020_29" src="cid:image006.png@01D82C92.43D6AF20" alt="GSA Advantage - Wikipedia"> <img border="0" width="73" height="39" style="width:.7604in;height:.4062in" id="x_Picture_x0020_30" src="cid:image007.jpg@01D82C92.43D6AF20" alt="Quality Management Certifications"> <img border="0" width="43" height="43" style="width:.4479in;height:.4479in" id="x_Picture_x0020_31" src="cid:image008.png@01D82C92.43D6AF20" alt="Cisco Gold Certified Partner - Greyson Technologies"> <img border="0" width="56" height="43" style="width:.5833in;height:.4479in" id="x_Picture_x0020_32" src="cid:image009.jpg@01D82C92.43D6AF20"><o:p></o:p></p>
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<p class="xmsonormal" style="text-align:justify"><i><span style="font-size:9.0pt">This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this
email in error, please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the
sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents
of this information is strictly prohibited.</span></i><o:p></o:p></p>
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<p class="xmsonormal"><b>From:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>
<br>
<b>Sent:</b> Monday, February 28, 2022 9:16 AM<br>
<b>To:</b> Corey Prentiss <<a href="mailto:Corey@govsmart.com">Corey@govsmart.com</a>><br>
<b>Cc:</b> Tom O'Connell <<a href="mailto:tom@govsmart.com">tom@govsmart.com</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>>; Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Subject:</b> RE: PRIORITY RESPONSE REQUESTED - 22-M0479 & 21-M1556 - GovSmart (Adobe)<br>
<b>Importance:</b> High<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Hi Corey:</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">See email below from Megan in reference to Adobe licenses have expired. This group of individuals are listed on two separate purchase orders (see attachments). Should there only be one purchase
order for the Creative Cloud and the Adobe? Both orders have the same VIP#.</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">21-M1556 - Creative Cloud</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">22-M0479 - Adobe Pro DC</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black"> </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Renee Carter</span><b><span style="font-size:12.0pt;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Procurement Officer</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Procurement Department</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Newport News, VA 23606</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">E-Mail: <a href="mailto:carter@jlab.org">
carter@jlab.org</a></span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;color:black">Website: <a href="http://www.jlab.org">
www.jlab.org</a></span><o:p></o:p></p>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
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<div id="x_divRplyFwdMsg">
<p class="xmsonormal"><b><span style="color:black">From:</span></b><span style="color:black"> Megan McDonald <<a href="mailto:megan@jlab.org">megan@jlab.org</a>><br>
<b>Sent:</b> Monday, February 28, 2022 8:59 AM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
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<p class="xmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Renee,</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Our team is getting a message that our Adobe licenses have expired and we are now unable to work. Screenshot below</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Megan McDonald</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxmsonormal"><img border="0" width="758" height="402" style="width:7.8958in;height:4.1875in" id="x_x_Picture_x0020_1" src="cid:image018.jpg@01D82C92.43D6AF20"><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Pansophy <<a href="mailto:pansophy-bounces@mailman.jlab.org">pansophy-bounces@mailman.jlab.org</a>>
<b>On Behalf Of </b>Valerie Bookwalter<br>
<b>Sent:</b> Monday, February 28, 2022 8:55 AM<br>
<b>To:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> [Pansophy] Fwd: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><o:p></o:p></p>
</div>
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<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal" style="background:white"><span style="color:#212121"> </span><o:p></o:p></p>
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<div id="x_x_ms-outlook-mobile-signature">
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<p class="xxmsonormal"> <o:p></o:p></p>
</div>
<p class="xxmsonormal">Get <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__aka.ms_ghei36&d=DwMFAg&c=CJqEzB1piLOyyvZjb8YUQw&r=MVjVjqyrq1cTHgkQf7AOMg&m=vce4fLYDTxUEyG1gEyLAJXiyxnPwkAsyRRDmE_JnsDD1JeQ1pJxy1x-jI1dj7Lvk&s=nmzhQvqNi7XtcUWasqocIHBgkmr3mrsMTKp-ZxEQEcU&e=">
Outlook for Android</a><o:p></o:p></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="x_x_divRplyFwdMsg">
<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:13:23 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
<div>
<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Thanks.</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div id="x_x_x_Signature">
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<div id="x_x_x_divtagdefaultwrapper">
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
</div>
</div>
</div>
</div>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div id="x_x_x_divRplyFwdMsg">
<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:12 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
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<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you Renee.</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">I did not mean to pressure you, just wanted to make sure you didn't need any more information from me.</span><o:p></o:p></p>
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<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Valerie</span><o:p></o:p></p>
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<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
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<div id="x_x_x_x_divRplyFwdMsg">
<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:09 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
<div>
<p class="xxmsonormal"> <o:p></o:p></p>
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<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">I have not had a chance to research, please allow me time, I will have a response to your by end of day tomorrow.</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div id="x_x_x_x_x_Signature">
<div>
<div id="x_x_x_x_x_divtagdefaultwrapper">
<div id="x_x_x_x_x_divtagdefaultwrapper">
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
</div>
<div>
<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
</div>
</div>
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<p class="xxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<hr size="2" width="98%" align="center">
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<div id="x_x_x_x_x_divRplyFwdMsg">
<p class="xxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Wednesday, February 23, 2022 12:04 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span>
<o:p></o:p></p>
<div>
<p class="xxmsonormal"> <o:p></o:p></p>
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<div>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Do we know yet what is going on with this purchase?</span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Renee Carter
<br>
<b>Sent:</b> Monday, February 21, 2022 4:56 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">I saw your other email with the PR numbers. Thanks.</span><o:p></o:p></p>
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<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div id="x_x_x_x_x_x_Signature">
<div>
<div id="x_x_x_x_x_x_divtagdefaultwrapper">
<div id="x_x_x_x_x_x_divtagdefaultwrapper">
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
</div>
<div>
<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
</div>
</div>
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<div>
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<p class="xxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
<hr size="2" width="98%" align="center">
</span></div>
<div id="x_x_x_x_x_x_divRplyFwdMsg">
<p class="xxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Monday, February 21, 2022 4:44 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
</span><o:p></o:p></p>
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<p class="xxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sorry forgot to attach the quotes</span><o:p></o:p></p>
<p class="xxxxxxxmsonormal"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Renee Carter
<br>
<b>Sent:</b> Monday, February 21, 2022 4:41 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> Re: ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">What are the PO numbers?</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Renee Carter</span><b><span style="font-family:"Calibri",sans-serif;color:#C82613"> (NOTE: Teleworking, communicate via email)</span></b><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Officer</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">JSA Jefferson Lab</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Procurement Department</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">628 Hofstadter Road, Suite 5</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Phone: 757-269-7954</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Fax: 757-269-7057</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">E-Mail:
<a href="mailto:carter@jlab.org">carter@jlab.org</a></span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black">Website:
<a href="http://www.jlab.org">www.jlab.org</a></span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
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<p class="xxxxxxxmsonormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Sent:</b> Monday, February 21, 2022 4:39 PM<br>
<b>To:</b> Renee Carter <<a href="mailto:carter@jlab.org">carter@jlab.org</a>>; Brittany Tolbert <<a href="mailto:tolbert@jlab.org">tolbert@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Cc:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> ADOBE Purchases are not adding up - Please help. Carahsoft is saying something different</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">
</span><o:p></o:p></p>
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<p class="xxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please, I need help!</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">I am confused by what was order from Carahsoft and what we actually have for Adobe products.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">How do I find out? I asked to renew the 5 Acrobat Pro DC with Signing last month.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">I purchased 8 Create Suites in October, I thought for a year, but now they are saying it was only for 3 months.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">Quotes:</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">VB011421CP – 1/14/2021: 5 Acrobat Pro DC with signing (not Enterprise version).
</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">GS2109286EE9A – 9/28/2021: 8 Creative Cloud for teams</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">GS220119A84EE – 1/19/2022: 5 Acrobat Pro DC with signing</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">I see 12 Month Term for the Acrobat and a 1 Month on Creative Cloud (hidden within all the other numbers, I missed it).</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">But we are still using Creative Cloud today, so I don’t understand. And for $2k+ I thought we were buying more than 1 month.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">And Jacob from Carahsoft is saying it would have been 3 months, but I don’t see that anywhere.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">What should I do?
</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="1129" height="126" style="width:11.7604in;height:1.3125in" id="x_x_x_x_x_x_x_x__x005f_x0000_i1037" src="cid:image019.jpg@01D82C92.43D6AF20"></span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Monday, February 21, 2022 9:09 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Good Morning,</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">So, if they were purchased in September then they would be prorated to what is left on the VIP number and not be for the full
12 months and were only for 3 months.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Thank You
<br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:black"><a href="mailto:jacob.widner@carahsoft.com">jacob.widner@carahsoft.com</a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=999Nzs-f_UYZW566pvUexFYacgXVqmaLyXkmbbHumUKIh4VosN68bf81gPCk0Znn&s=A8CUHjljK9MZzBOgGmwB6b3qwu9Vil_ntv2HR1Rs_X4&e=">www.carahsoft.com</a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_273907-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=999Nzs-f_UYZW566pvUexFYacgXVqmaLyXkmbbHumUKIh4VosN68bf81gPCk0Znn&s=wHWTXnbOWfjUs82E1PQIYtz2uZX61LSBfMclqO_-8nw&e="><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;text-decoration:none"><img border="0" width="624" height="125" style="width:6.5in;height:1.302in" id="x_x_x_x_x_x_x_x_Picture_x0020_12" src="cid:image020.jpg@01D82C92.43D6AF20" alt="Text
Description automatically generated"></span></a></span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
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<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Monday, February 21, 2022 9:03 AM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
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<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jacob,</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Yes, that is the purchase but my Adobe Admin page is showing as expired still.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Who can fix that? Or tell me what I am doing wrong?</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">The 8 Adobe Creative Suite licenses where purchased 9/30/2021 and therefore I do not expect them to expire until Sept 2022.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:56 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Sorry see below.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="1088" height="44" style="width:11.3333in;height:.4583in" id="x_x_x_x_x_x_x_x_Picture_x0020_11" src="cid:image021.png@01D82C92.43D6AF20"></span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=Nl-cHnTV3hTKoVwL_Css90DPZmVYQmXCYjgrMiNaLnfkV8TinH7KOqEHa2w7Y_Jg&s=nbn1jcsJqnbUOH9v2_NnP02aKFFeL6wGTHGgfs7Q3pk&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=Nl-cHnTV3hTKoVwL_Css90DPZmVYQmXCYjgrMiNaLnfkV8TinH7KOqEHa2w7Y_Jg&s=fSuPYR1QDolWaclmnN5lV7EwlI3QUCcqtvHl9DNVbgI&e="><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_Picture_x0020_10" src="cid:image022.jpg@01D82C92.43D6AF20"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:54 PM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jacob,</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">That says Jan 27, 2021 not 2022. That’s expired.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:52 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Good Morning,</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">I am seeing that this should be in the account.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="1141" height="39" style="width:11.8854in;height:.4062in" id="x_x_x_x_x_x_x_x_Picture_x0020_9" src="cid:image023.png@01D82C92.43D6AF20"></span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Thanks
<br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=X4OJdX4JXVjoyJdPrr7-xAAjkalz3gUSA10mYJe36f9RImLpUHF-fptAtM5ftyXT&s=NjFeky4xCnXP6fuIh99gbMrjX8DL6JFTYsQIm78SrTk&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=X4OJdX4JXVjoyJdPrr7-xAAjkalz3gUSA10mYJe36f9RImLpUHF-fptAtM5ftyXT&s=ZdMGeMRVAqrkrEMquvIdGECJVKt9gDdHwjxJlllOQeI&e="><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_Picture_x0020_8" src="cid:image022.jpg@01D82C92.43D6AF20"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>
<br>
<b>Sent:</b> Thursday, February 17, 2022 12:38 PM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>>; E. Anne McEwen <<a href="mailto:mcewen@jlab.org">mcewen@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update<br>
<b>Importance:</b> High</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">David / Jacob / Gary / Rochelle</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black">I do not want to “sign off” on this purchase until I can actually see the licenses are there!</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:16.0pt;font-family:"Calibri",sans-serif;color:#C00000">PLEASE SOMEONE TELL ME WHY I STILL SEE THE EXPIRED NOTICE?????</span></b><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="853" height="569" style="width:8.8854in;height:5.927in" id="x_x_x_x_x_x_x_x_Picture_x0020_5" src="cid:image024.jpg@01D82C92.43D6AF20"></span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Wednesday, February 2, 2022 12:00 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>>; David Wilmer <<a href="mailto:David.Wilmer@Carahsoft.com">David.Wilmer@Carahsoft.com</a>>;
Gary Reburn <<a href="mailto:Gary.Reburn@Carahsoft.com">Gary.Reburn@Carahsoft.com</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I looked into the account from Carahsoft end this is what I see- Adding Both David and Gary for Acrobat and the Admin console
help.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="1188" height="233" style="width:12.375in;height:2.427in" id="x_x_x_x_x_x_x_x_Picture_x0020_2" src="cid:image025.png@01D82C92.43D6AF20"></span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hey David, and Gary are you able to help with this?</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
Thanks </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=WWyDa72Qppq7vIYGeq6IzXPs1dGuHW3-PHSbxXEDPhRbhfWnH3J2JZMzinjk48Ag&s=Ku-nuphHuRI9ilYVj3tPdaC-SgVE7cRlcrNHsyfeWdQ&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=WWyDa72Qppq7vIYGeq6IzXPs1dGuHW3-PHSbxXEDPhRbhfWnH3J2JZMzinjk48Ag&s=HRpErI2Ya5bn8p06ud6RP99BP58tvo1e8R1nINeSg4c&e="><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_Picture_x0020_3" src="cid:image022.jpg@01D82C92.43D6AF20"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter [<a href="mailto:bookwalt@jlab.org">mailto:bookwalt@jlab.org</a>]
<br>
<b>Sent:</b> Wednesday, February 2, 2022 11:55 AM<br>
<b>To:</b> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>; Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>>; Rochelle Banks <<a href="mailto:rbanks@jlab.org">rbanks@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order (Adobe Acrobat Pro DC Licenses) - not showing update</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">This is what I see when I log into the Admin Console and look for the Acrobat Pro DC licenses.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="732" height="359" style="width:7.625in;height:3.7395in" id="x_x_x_x_x_x_x_x_Picture_x0020_4" src="cid:image026.jpg@01D82C92.43D6AF20"></span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Please advise as to why I am still seeing the “expiration” notice.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank You for your help.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>>
<br>
<b>Sent:</b> Monday, January 31, 2022 10:05 AM<br>
<b>To:</b> Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>>; Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Good Morning,</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I looked at this and the 5 Adobe Acrobats should be in your account as this has been processed.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If needed we can get you set up with one of our Adobe prodcuts specialist to help navagate you,</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks
<br>
<br>
</span><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Jacob Widner</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Account Representative<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 571.662.3024 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:jacob.widner@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">jacob.widner@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=_x-_hBIdC0ZWcQbXz1_G4RDN9743YOCrtFKLoyL9L8E&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
|</span><span style="font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">
</span><u><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:blue">connect.carahsoft.com/Jacobwidner</span></u><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__carahevents.carahsoft.com_Event_Details_250094-2Dcssig&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=TVqjAZ8h2n884WjFbgRCJgf_6GkXBmnN9oP-ifM0VpU&e="><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;text-decoration:none"><img border="0" width="668" height="134" style="width:6.9583in;height:1.3958in" id="x_x_x_x_x_x_x_x_Picture_x0020_1" src="cid:image022.jpg@01D82C92.43D6AF20"></span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Sean Hiebert
<br>
<b>Sent:</b> Monday, January 31, 2022 10:00 AM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>>; Jacob Widner <<a href="mailto:Jacob.Widner@Carahsoft.com">Jacob.Widner@Carahsoft.com</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks Valerie. I’ve copied your sales representative for additional support.<br>
<br>
Jacob, can you confirm/assist?<br>
<br>
Thanks,<br>
<br>
Sean</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2E55A5">Sean Hiebert</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">Partner Alliance Manager<br>
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">____________________________________________________________________________________________________
</span><span style="font-size:4.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray"><br>
</span><span style="font-size:16.0pt;font-family:"Trebuchet MS",sans-serif;color:#2E55A5">carahsoft</span><span style="font-size:4.0pt;font-family:"Arial",sans-serif;color:#2E55A5">®</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#0054A4"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">Carahsoft Technology Corp</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><br>
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#7F7F7F">11493 Sunset Hills Road
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F">|<span style="font-variant:small-caps"> Suite 100
</span>| <span style="font-variant:small-caps">Reston, VA 20190</span></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray"><br>
T: 703.871.8641 | 888.66.CARAH | F: 703.871.8505</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#7F7F7F"><br>
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:sean.hiebert@carahsoft.com"><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">sean.hiebert@carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:gray">|</span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:#2D59A4">
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.carahsoft.com_&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=_x-_hBIdC0ZWcQbXz1_G4RDN9743YOCrtFKLoyL9L8E&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">www.carahsoft.com</span></a></span><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps;color:gray">
| </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__connect.carahsoft.com_seanhiebert&d=DwMGaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=HWEJejJ-kXkKa5LffoEDxFulPDHtLKZds2uIUNWJBmmIyFuA_cQxdYeKdgA0oo8Q&s=a7o3BU5tz39xPSHTnr70ZR04FioPQXAEbbSubgb1d-s&e="><span style="font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;font-variant:small-caps">connect.carahsoft.com/seanhiebert</span></a></span><o:p></o:p></p>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Valerie Bookwalter [<a href="mailto:bookwalt@jlab.org">mailto:bookwalt@jlab.org</a>]
<br>
<b>Sent:</b> Monday, January 31, 2022 7:53 AM<br>
<b>To:</b> Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>><br>
<b>Cc:</b> Sean Hiebert <<a href="mailto:Sean.Hiebert@carahsoft.com">Sean.Hiebert@carahsoft.com</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> RE: [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Sean,</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I logged into the Admin Console and it is still showing that the licenses have not been updated.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">ETA on Adobe updating? I don’t want anyone to lose access.</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thank You for your help!</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Valerie Bookwalter</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Jefferson Lab, SRF Department</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Pansophy Team</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)</span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:14.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Adobe <<a href="mailto:message@adobe.com">message@adobe.com</a>>
<br>
<b>Sent:</b> Friday, January 28, 2022 4:36 PM<br>
<b>To:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>><br>
<b>Cc:</b> <a href="mailto:sean.hiebert@carahsoft.com">sean.hiebert@carahsoft.com</a><br>
<b>Subject:</b> [EXTERNAL] Please review your renewal order</span><o:p></o:p></p>
</div>
</div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><o:p></o:p></p>
<div>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:1.0pt;font-family:"Arial",sans-serif;color:#F0F0F0">For reference, the specifics of your order are included in this email. For questions, please contact your account manager directly.
</span><o:p></o:p></p>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;background:#F0F0F0;border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;background:white;border-collapse:collapse">
<tbody>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;border-collapse:collapse">
<tbody>
<tr>
<td width="588" valign="top" style="width:441.0pt;padding:0in 0in 9.0pt 0in">
<p class="xxxxxxxxmsonormal" align="right" style="text-align:right;line-height:13.5pt">
<span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:white"><img border="0" width="39" height="64" style="width:.4062in;height:.6666in" id="x__x005f_x0000_i1034" src="http://landing.adobe.com/dam/global/images/adobe-logo.red-tag.78x128.png" alt="Adobe"></span><o:p></o:p></p>
</td>
<td width="12" style="width:9.0pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;background:white;border-collapse:collapse">
<tbody>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:19.5pt"><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:black">Please review your renewal order.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Hi ,</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Thank you for placing an order for your Adobe subscription.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Your entire team will continue with uninterrupted service for the upcoming year.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">For reference, the specifics of your order are included below.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<div>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:156.0pt;border-collapse:collapse">
<tbody>
<tr style="height:24.0pt">
<td style="background:#1473E6;padding:0in 0in 0in 0in;height:24.0pt">
<p class="xxxxxxxxmsonormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly9hZG1pbmNvbnNvbGUuYWRvYmUuY29tLyIsImxhYmVsIjoiNSIsImxvY2FsZSI6ImVuX1VTIn0.Yy0EpHRYVuleC6U7VYgJXviOhULcURH5ZrKaZikCwWzN355dnXsxqDJAv4nyj4qKjxGIEOR7rwf5vhDbNBnogw&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=ikVs-NGY9REtL1p7HQ-V4xf5mY1UW3Y6fdRhu8SLkw4&e=" target="_blank"><strong><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:white;background:#1473E6">Admin
Console</span></strong></a></span><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black">
</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">For questions, please contact your account manager directly.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:15.0pt 0in 22.5pt 0in">
<p class="xxxxxxxxmsonormal" style="line-height:15.0pt"><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#555555">Thank you for your business.</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
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</tbody>
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</div>
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;background:#F7F8F9;border-collapse:collapse">
<tbody>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td style="padding:22.5pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:19.5pt"><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:black">Renewal details</span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:15.0pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" style="line-height:14.25pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#555555">Org Name:
<strong><span style="font-family:"Arial",sans-serif">Jefferson Lab</span></strong><br>
VIP number: <strong><span style="font-family:"Arial",sans-serif">F68C2A2C81F571607B4A</span></strong><br>
Anniversary date: <strong><span style="font-family:"Arial",sans-serif">27-January-2023 PST</span></strong><br>
Order number: <strong><span style="font-family:"Arial",sans-serif">0147978918</span></strong></span><o:p></o:p></p>
</td>
<td width="30" style="width:22.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="30" style="width:22.5pt;border:none;border-bottom:solid #CECECE 1.0pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
<td valign="top" style="border:none;border-bottom:solid #CECECE 1.0pt;padding:0in 0in 22.5pt 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%;border-collapse:collapse">
<tbody>
<tr>
<td style="border:none;border-bottom:solid #CECECE 1.0pt;padding:.25in 0in 3.0pt 0in">
<p class="xxxxxxxxmsonormal" style="line-height:9.0pt"><strong><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#95989A">PLAN</span></strong><o:p></o:p></p>
</td>
<td width="10" style="width:7.5pt;border:none;border-bottom:solid #CECECE 1.0pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
</td>
<td style="border:none;border-bottom:solid #CECECE 1.0pt;padding:.25in 0in 3.0pt 0in">
<p class="xxxxxxxxmsonormal" align="right" style="text-align:right;line-height:9.0pt">
<strong><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#95989A">NAMED-USER LICENSES</span></strong><o:p></o:p></p>
</td>
</tr>
<tr>
<td valign="top" style="padding:1.5pt 0in 1.5pt 0in">
<p class="xxxxxxxxmsonormal" style="line-height:14.25pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333">Acrobat Pro DC</span><o:p></o:p></p>
</td>
<td width="10" style="width:7.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><o:p></o:p></p>
</td>
<td valign="top" style="padding:1.5pt 0in 1.5pt 0in">
<p class="xxxxxxxxmsonormal" align="right" style="text-align:right;line-height:14.25pt">
<span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333">5</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
<td width="30" style="width:22.5pt;border:none;border-bottom:solid #CECECE 1.0pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</div>
</td>
</tr>
<tr>
<td valign="top" style="padding:0in 0in 0in 0in">
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="0" style="width:6.25in;background:#313A3E;border-collapse:collapse">
<tbody>
<tr>
<td width="22" style="width:16.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:white"> </span><o:p></o:p></p>
</td>
<td style="padding:22.5pt 0in 0in 0in">
<p class="xxxxxxxxmsonormal" align="center" style="text-align:center"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly9hZG1pbmNvbnNvbGUuYWRvYmUuY29tLyIsImxhYmVsIjoiNiIsImxvY2FsZSI6ImVuX1VTIn0.ph3i6Zo36xR-5Ft5xvWiTSvCDN7J3qAX-5FV5u0FhFxpAg5fgRQbhqIY0XBXK0hSHijPdH7X79smyxO6f99LmJqNsg&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=aY3Xrp_HTxXfUzXYtE-SRhvpb1xUsFS7pDBHQ-rMT1o&e=" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Manage
Your Account</span></b></a></span><strong><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white"> |
</span></strong><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly93d3cuYWRvYmUuY29tL2dvL0NDTVRlYW1TdXBwb3J0IiwibGFiZWwiOiI3IiwibG9jYWxlIjoiZW5fVVMifQ.m7E0kQg5-5F-5FQGkqdextU-2D4FfTKsZsXY4iWG18xFDwB89t0766XW2hIdRujwIgZ0tlenGdvdulKNSc4RD4z0QMJQ&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=oxcJpQ9ej59_JmjrIS4gl7vXwpuKGp7qKlhs0JftzkU&e=" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Customer
Support</span></b></a></span><strong><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white"> |
</span></strong><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:white"><a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__postoffice.adobe.com_po-2Dserver_link_redirect-3Ftarget-3DeyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni1lYjk1LTRjNzYtODE1ZS0xY2QwNjhjMmE5NjQiLCJsaW5rIjoiaHR0cHM6Ly93d3cuYWRvYmUuY29tL2dvL2NjX3Rlcm1zb2Z1c2UiLCJsYWJlbCI6IjgiLCJsb2NhbGUiOiJlbl9VUyJ9.hC7hNILTrHloRNVqVTAG3zF9PHzjXROXEPBsl0YB8MkAWA7BH0foH7fET2JLus2ZLPn8rysGHlAnVdxVk-2Dy-5FyA&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=aYqUCPYT_88Bj0dWUVdMaJfxMdMxnE6zbzxulqpTgEw&m=7ng2Bw2QMuE-5FTPQJC2XM_EIylDQ-cxF97s-6sUDLbozyskfNVwzoOuAarpkNib&s=s_05bJhB47DBdrsZual7ZvKRZBwb3Y9jWqFG11V7SiQ&e=" target="_blank"><b><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">Terms
of Use</span></b></a></span><strong><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:white">
</span></strong><o:p></o:p></p>
</td>
<td width="22" style="width:16.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:white"> </span><o:p></o:p></p>
</td>
</tr>
<tr>
<td width="22" valign="top" style="width:16.5pt;padding:22.5pt 0in 22.5pt 0in">
<p class="xxxxxxxxmsonormal" align="right" style="text-align:right;line-height:10.5pt">
<span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#95989A"> </span><o:p></o:p></p>
</td>
<td style="padding:22.5pt 0in 22.5pt 0in">
<p class="xxxxxxxxmsonormal" style="line-height:10.5pt"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#95989A">Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
All other trademarks are the property of their respective owners.<br>
<br>
Adobe, 345 Park Ave., San Jose, CA 95110 USA </span><o:p></o:p></p>
</td>
<td width="22" style="width:16.5pt;padding:0in 0in 0in 0in">
<p class="xxxxxxxxmsonormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:white"> </span><o:p></o:p></p>
</td>
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</table>
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</td>
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</tbody>
</table>
<p class="xxxxxxxxmsonormal" style="background:#F0F0F0"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:black"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="x__x005f_x0000_i1033" src="https://postoffice.adobe.com/po-server/link/open?source=eyJhbGciOiJIUzUxMiJ9.eyJ0ZW1wbGF0ZSI6ImJsZXRoZXJfcmVzZWxsZXJfYWRtaW5fcmVuZXdhbF9vcmRlcl9wcm9jZXNzZWRfZnVsbF9vcl9wYXJ0aWFsIiwiZW1haWxBZGRyZXNzIjoiQk9PS1dBTFRASkxBQi5PUkciLCJyZXF1ZXN0SWQiOiI3OGRhZGM1Ni"></span><o:p></o:p></p>
</div>
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