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<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Michelle,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">This happens because both serial numbers are listed in the L2HE-CLNRM-FPCC-INSP (63 & 64).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">The search is based on the traveler id and sequence number and not the internal serial number.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">This does cause some confusion, but only happens with serial numbers are combined.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">I will see if the team can come up with a way to fine-tune this search.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Valerie Bookwalter<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">Jefferson Lab, SRFOPS
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">SRFOPS Software Systems Group<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D">1-757-269-5802 (OFFICE – currently working offsite)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Michelle Oast <weinmann@jlab.org> <br>
<b>Sent:</b> Tuesday, December 6, 2022 8:34 AM<br>
<b>To:</b> pansophy@jlab.org; Allen Samuels <samuels@jlab.org>; Valerie Bookwalter <bookwalt@jlab.org><br>
<b>Cc:</b> Chris Dreyfuss <dreyfuss@jlab.org>; Naeem Huque <huque@jlab.org><br>
<b>Subject:</b> L2HE-CLNRM-FPCC NCR issue<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Pansophy team,<o:p></o:p></p>
<p class="MsoNormal">There has been some confusion about the HE FPC NCRs depending on where in Pansophy the NCRs are viewed. Chris let me know that in Datamine an NCR comes up for SN 064:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img width="1011" height="82" style="width:10.5312in;height:.8541in" id="Picture_x0020_1" src="cid:image001.png@01D90968.01C75630"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">But looking at each NCR listed above, only SN 063 is listed:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img width="1014" height="173" style="width:10.5625in;height:1.802in" id="Picture_x0020_2" src="cid:image003.png@01D90968.01C75630"><o:p></o:p></p>
<p class="MsoNormal"><img width="1014" height="174" style="width:10.5625in;height:1.8125in" id="Picture_x0020_3" src="cid:image005.png@01D90968.01C75630"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Also, looking at the traveler there is no NCR listed for 064:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img width="1016" height="77" style="width:10.5833in;height:.802in" id="Picture_x0020_5" src="cid:image008.png@01D90968.01C75630"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We don’t have any other record for 064 requiring an NCR, it should be fine to use. SN 063 was already sent back to the vendor to address the issue recorded in the NCR. Could you please let me know why this might be happening and what
can be done to rectify this?<o:p></o:p></p>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal">Michelle<o:p></o:p></p>
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