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Hi Valerie,</div>
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When I hit the Service Request link, a new window opens and I see the following screen:</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Valerie Bookwalter <bookwalt@jlab.org><br>
<b>Sent:</b> Friday, February 24, 2023 3:05 PM<br>
<b>To:</b> Naeem Huque <huque@jlab.org><br>
<b>Cc:</b> pansophy <pansophy@jlab.org><br>
<b>Subject:</b> RE: User Request Form</font>
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<p class="x_MsoNormal">Naeem,</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">I am looking into this error.</p>
<p class="x_MsoNormal">When you select the “SERVICE request” button, is that when you get the error?</p>
<p class="x_MsoNormal">And did you just log in? Looking to ensure your keys are set correctly.</p>
<p class="x_MsoNormal">Should be for all SRFOPS people, so this is concerning.</p>
<p class="x_MsoNormal"> </p>
<p class="x_MsoNormal">Thanks</p>
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<p class="x_MsoNormal">Valerie</p>
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<p class="x_MsoNormal"><b>From:</b> Pansophy <pansophy-bounces@mailman.jlab.org> <b>
On Behalf Of </b>Naeem Huque via Pansophy<br>
<b>Sent:</b> Thursday, February 23, 2023 3:51 PM<br>
<b>To:</b> Matthew Menia <menia@jlab.org>; pansophy <pansophy@jlab.org><br>
<b>Subject:</b> Re: [Pansophy] User Request Form</p>
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<p class="x_MsoNormal"> </p>
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<p class="x_MsoNormal">That's the link that gives the error message in the last email </p>
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<p class="x_MsoNormal" style="background:white"><span style="color:#212121">Thanks, </span></p>
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<p class="x_MsoNormal" style="background:white"><span style="color:#212121">Naeem </span></p>
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<p class="x_MsoNormal">Sent from my T-Mobile 5G Device<br>
Get <a href="https://aka.ms/AAb9ysg">Outlook for Android</a></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Matthew Menia <<a href="mailto:menia@jlab.org">menia@jlab.org</a>><br>
<b>Sent:</b> Thursday, February 23, 2023 3:19:35 PM<br>
<b>To:</b> Naeem Huque <<a href="mailto:huque@jlab.org">huque@jlab.org</a>>; pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: User Request Form</span> </p>
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<p class="x_xmsonormal">Hi Naeem, </p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal">The request pages are still active but the method of accessing them has changed. The pages are now access by clicking the service request button on the left of the login. Please see attachment below.</p>
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<p class="x_xmsonormal">Thanks,</p>
<p class="x_xmsonormal">Matt</p>
<p class="x_xmsonormal"> </p>
<p class="x_xmsonormal"> <img border="0" width="817" height="129" id="x_x_Picture_x0020_1" style="width:8.5083in; height:1.3416in" data-outlook-trace="F:1|T:1" src="cid:image001.png@01D9482F.29A37020"></p>
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<p class="x_xmsonormal"><b>From:</b> Pansophy <<a href="mailto:pansophy-bounces@mailman.jlab.org">pansophy-bounces@mailman.jlab.org</a>>
<b>On Behalf Of </b>Naeem Huque via Pansophy<br>
<b>Sent:</b> Thursday, February 23, 2023 2:51 PM<br>
<b>To:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> [Pansophy] User Request Form</p>
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<p class="x_xmsonormal" style="background:white"><span style="font-size:12.0pt; color:black">Hello,</span></p>
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<p class="x_xmsonormal" style="background:white"><span style="font-size:12.0pt; color:black">Is the Pansophy user request form still operational? I tried the link from a previous email and the Service Request link on the main Pansophy page but got the error
"You do not have privileges in this area"</span></p>
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<p class="x_xmsonormal" style="background:white"><span style="font-size:12.0pt; color:black"> </span></p>
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<p class="x_xmsonormal" style="background:white"><span style="font-size:12.0pt; color:black">Thanks,</span></p>
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<p class="x_xmsonormal" style="background:white"><span style="font-size:12.0pt; color:black">Naeem</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Naeem Huque</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Staff Engineer</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Superconducting Radiofrequency (SRF)</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Jefferson Lab</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">12000 Jefferson Ave</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">VA, 23606</span></p>
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<p class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Cell: 217-721-5422</span></p>
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