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<p class="MsoNormal">Now I’m starting to wonder if this is less to do with docushare and more to do with some JLAB credentials thing, since it seems to be happening on both pansophy and Docushare.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Tom Goodman <tgoodman@jlab.org> <br>
<b>Sent:</b> Monday, April 10, 2023 8:53 AM<br>
<b>To:</b> Allen Samuels <samuels@jlab.org><br>
<b>Subject:</b> RE: Overdue Competence Acknowledgement Forms<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">If I try to go in through Pansophy, I get the following error Message<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img width="552" height="417" style="width:5.75in;height:4.3437in" id="_x0000_i1025" src="cid:image002.png@01D96B89.8D5CEFB0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">If I go in through jlabdoc.jlab.org/Docushare/dsweb/HomePage, I get the following error Message<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img width="756" height="537" style="width:7.875in;height:5.5937in" id="Picture_x0020_2" src="cid:image001.png@01D96B89.E2A81C60"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>>
<br>
<b>Sent:</b> Monday, April 10, 2023 8:20 AM<br>
<b>To:</b> Dana Cochran <<a href="mailto:cochran@jlab.org">cochran@jlab.org</a>>; DocuShare <<a href="mailto:docushare@jlab.org">docushare@jlab.org</a>>; Tom Goodman <<a href="mailto:tgoodman@jlab.org">tgoodman@jlab.org</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: Overdue Competence Acknowledgement Forms<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good question. Tom, could you walk us through your steps for logging in, and what errors you might be getting?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Allen<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Dana Cochran <<a href="mailto:cochran@jlab.org">cochran@jlab.org</a>>
<br>
<b>Sent:</b> Friday, April 7, 2023 4:58 PM<br>
<b>To:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>>; DocuShare <<a href="mailto:docushare@jlab.org">docushare@jlab.org</a>>; Tom Goodman <<a href="mailto:tgoodman@jlab.org">tgoodman@jlab.org</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> RE: Overdue Competence Acknowledgement Forms<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I don’t see any issues with the account. What message is he getting?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>>
<br>
<b>Sent:</b> Friday, April 07, 2023 4:51 PM<br>
<b>To:</b> DocuShare <<a href="mailto:docushare@jlab.org">docushare@jlab.org</a>>; Tom Goodman <<a href="mailto:tgoodman@jlab.org">tgoodman@jlab.org</a>><br>
<b>Cc:</b> pansophy <<a href="mailto:pansophy@jlab.org">pansophy@jlab.org</a>><br>
<b>Subject:</b> FW: Overdue Competence Acknowledgement Forms<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tom Goodman is having trouble logging in to Docushare. Could you please check to make sure everything is working with his account?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Allen<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Tom Goodman <<a href="mailto:tgoodman@jlab.org">tgoodman@jlab.org</a>>
<br>
<b>Sent:</b> Friday, April 7, 2023 2:30 PM<br>
<b>To:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>><br>
<b>Subject:</b> RE: Overdue Competence Acknowledgement Forms<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D">I still cannot login to Docushare<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Allen Samuels <<a href="mailto:samuels@jlab.org">samuels@jlab.org</a>>
<br>
<b>Sent:</b> Tuesday, April 4, 2023 4:48 PM<br>
<b>To:</b> Roland Overton <<a href="mailto:overtonr@jlab.org">overtonr@jlab.org</a>>; Daniel Heck <<a href="mailto:dheck@jlab.org">dheck@jlab.org</a>>; Tashawn Smith <<a href="mailto:tashawn@jlab.org">tashawn@jlab.org</a>>; Christiana Wilson <<a href="mailto:grenoble@jlab.org">grenoble@jlab.org</a>>;
Joshua Oman <<a href="mailto:joman@jlab.org">joman@jlab.org</a>>; Tom Goodman <<a href="mailto:tgoodman@jlab.org">tgoodman@jlab.org</a>>; Raniel Castro <<a href="mailto:rcastro@jlab.org">rcastro@jlab.org</a>>; Clayton Walker <<a href="mailto:cwalker@jlab.org">cwalker@jlab.org</a>>;
Chris Wilcox <<a href="mailto:wilcox@jlab.org">wilcox@jlab.org</a>>; Thomas DeSalvo <<a href="mailto:tdesalvo@jlab.org">tdesalvo@jlab.org</a>>; Zachary Harris <<a href="mailto:zharris@jlab.org">zharris@jlab.org</a>><br>
<b>Cc:</b> Valerie Bookwalter <<a href="mailto:bookwalt@jlab.org">bookwalt@jlab.org</a>>; John Fischer <<a href="mailto:fischer@jlab.org">fischer@jlab.org</a>>; Tony Reilly <<a href="mailto:areilly@jlab.org">areilly@jlab.org</a>>; Jacob Harris <<a href="mailto:jharris@jlab.org">jharris@jlab.org</a>><br>
<b>Subject:</b> Overdue Competence Acknowledgement Forms<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good afternoon, all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">There are a large number of Competence Acknowledgement Forms (CAFS) that are overdue and awaiting your approvals. Attached is a screenshotted list of overdue CAFs and who they are waiting on. We understand John Fischer is unavailable to
sign, but would like to get the other signatures before he gets back. If you have any issues or questions regarding approvals, please don’t hesitate to reach out to myself and Valerie, or review the docushare training slides on the pansophy help page.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your time,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Allen Samuels<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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