<p>Hello DREYFUSS <br>
Your request has been completed. <br><br><br>
Request Type: General Request <BR/>
Request ID: 221 <BR/>
Priority Level: 3 <BR/>
Request Notes: when we hit the NCR button the serial number and part description come up something not related to the traveler we or part we are writing the NCR for. <BR/>
Date Completed: 2023-8-9 12:31:15<BR>
Completed By: BOOKWALT<BR/>
Completion Notes: The L2HE-CLNRM-FPPC-INSP traveler uses a special sn called PAIRSN, which is not a factual SN nor SNType. This causes NCRs and D3s not to be able to find a correlating SN and SNType from the traveler. Had FPCC1SN or FPCC2SN been used for the drop down listing, then NCRs and D3s would work as usual. We do not have a work around for this, but will look into it as a possibility for future upgrade.
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Have a great day. <br>
Pansophy Team</p>