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<p class="MsoNormal">Hi Christiana!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Is this from home? On a VPN? Or Remote Desktop?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If VPN: then you should be able to get to Pansophy.<o:p></o:p></p>
<p class="MsoNormal">If RD: then you have to contact the computer center. A little bit ago they changed their remote-desktop policy. It was wide-open during covid times, but they have locked it down again. I’ll try to find the email, but in the meantime, you
can submit a request to be added to RD for which ever computers you need to get “through”.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If it’s neither of them, let me know.<o:p></o:p></p>
<p class="MsoNormal">I checked our security, and you should have the same access as you do when on-site.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Valerie<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Pansophy <pansophy-bounces@mailman.jlab.org> <b>
On Behalf Of </b>Christiana Wilson via Pansophy<br>
<b>Sent:</b> Tuesday, September 5, 2023 11:18 AM<br>
<b>To:</b> pansophy <pansophy@jlab.org><br>
<b>Subject:</b> [Pansophy] Unable to access pansophy beyond the main page<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Pansophy,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I have tried accessing from hosts srfgrenoble and jlabts. Unable to go beyond the main page.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Unable to create a service request so I am sending this to you the old way.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Christiana<o:p></o:p></span></p>
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