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<p class="MsoNormal">Andrew,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">My team still can’t access the new Pansophy development server!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are on a bit of a time crunch to finish testing before releasing into production.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Can you help?<o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">No one, except me, can log into pansophydev-2023.jlab.org Either by direct putty of ssh from our database server.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Even with adding IP addresses to the ColdFusion administrator, team still can’t log into the CFIDE (Bobby Lawrence helped me set this up).<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">No one, except me, can log into pansophy.jlab.org (production server), which will be upgraded this month.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><o:p> </o:p></li></ol>
<p class="MsoNormal">We need to have this access soon to complete our testing.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Should we schedule individual meetings? Each send in a separate incident?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;color:#201F1E;mso-ligatures:none">Valerie Bookwalter</span><span style="color:#201F1E;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;color:#201F1E;mso-ligatures:none">Jefferson Lab, SRF Department</span><span style="color:#201F1E;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;color:#201F1E;mso-ligatures:none">Pansophy Team</span><span style="color:#201F1E;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:14.0pt;color:#201F1E;mso-ligatures:none">1-757-269-5802 (OFFICE – currently working offsite)</span><span style="color:#201F1E;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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