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<font face="Calibri">Hi Allen,<br>
<br>
I have installed the Drive and it works fine for now. Thanks for
pointing me to the installation guide.<br>
<br>
Do you happen to know if there is any possibility to recover
DocuShare folders deleted by mistake? <br>
<br>
Thanks,<br>
Gary<br>
</font><br>
<div class="moz-cite-prefix">On 11/8/2024 11:58 AM, Allen Samuels
wrote:<br>
</div>
<blockquote type="cite" cite="mid:BLAPR09MB7297A0EE7E899CA5589463CBDB5D2@BLAPR09MB7297.namprd09.prod.outlook.com">
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That is a very old document. What is that OS, Windows 95? It's
not younger than XP, that's for sure.</div>
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
We do have this guide on the pansophy homepage about <a href="https://pansophy.jlab.org/pansophy/Documents/DocuShareDrivePDF.pdf" id="LPlnk417261" title="https://pansophy.jlab.org/pansophy/Documents/DocuShareDrivePDF.pdf" moz-do-not-send="true">
installing DocuShare Drive</a>. The screen recording seem to
be having trouble, but the steps should still be good. I'll warn
you though that it's not supported by DocuShare anymore. Also
it's limited by Windows Explorer limits, meaning you'll lose
functionality the deeper you go into folders because of the file
path character limit. Moving or renaming documents at that stage
will just have them revert to their previous state but with new
modified dates. It's still useful, but there's several projects
I can't use it on anymore because of that. For those I revert to
the browser.</div>
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<br>
</div>
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I'll leave your service request open for now as you work through
the install. Let me know when you have it installed and working,
and I'll close it up.</div>
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<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Allen</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Gary
Cheng <a class="moz-txt-link-rfc2396E" href="mailto:cheng@jlab.org"><cheng@jlab.org></a><br>
<b>Sent:</b> Friday, November 8, 2024 11:46 AM<br>
<b>To:</b> Allen Samuels <a class="moz-txt-link-rfc2396E" href="mailto:samuels@jlab.org"><samuels@jlab.org></a>; Valerie
Bookwalter <a class="moz-txt-link-rfc2396E" href="mailto:bookwalt@jlab.org"><bookwalt@jlab.org></a>; <a class="moz-txt-link-abbreviated" href="mailto:adapps@jlab.org">adapps@jlab.org</a>
<a class="moz-txt-link-rfc2396E" href="mailto:adapps@jlab.org"><adapps@jlab.org></a><br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:pansophy@jlab.org">pansophy@jlab.org</a> <a class="moz-txt-link-rfc2396E" href="mailto:pansophy@jlab.org"><pansophy@jlab.org></a><br>
<b>Subject:</b> Re: [Pansophy] Pansophy Request Confirmation:</font>
<div> </div>
</div>
<div><font face="Calibri">Hi Allen,<br>
<br>
I think so. I found a very old document authored by Bonnie
Madre who retired years ago. In that document, she talks about
the DocuShare Windows Client software.
<br>
<br>
Thanks,<br>
Gary<br>
</font><br>
<div class="x_moz-cite-prefix">On 11/8/2024 11:42 AM, Allen
Samuels wrote:<br>
</div>
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Gary,</div>
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<br>
</div>
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I got your service request. When you ask for the DocuShare
Windows client, do you mean DocuShare Drive? That's the one
that lets you access DocuShare via windows explorer.</div>
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<br>
</div>
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Allen</div>
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="x_divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Pansophy
<a class="x_moz-txt-link-rfc2396E" href="mailto:pansophy-bounces@mailman.jlab.org" moz-do-not-send="true">
<pansophy-bounces@mailman.jlab.org></a> on behalf
of adapps--- via Pansophy <a class="x_moz-txt-link-rfc2396E" href="mailto:pansophy@mailman.jlab.org" moz-do-not-send="true">
<pansophy@mailman.jlab.org></a><br>
<b>Sent:</b> Friday, November 8, 2024 11:32 AM<br>
<b>To:</b> Valerie Bookwalter <a class="x_moz-txt-link-rfc2396E" href="mailto:bookwalt@jlab.org" moz-do-not-send="true">
<bookwalt@jlab.org></a>; Gary Cheng <a class="x_moz-txt-link-rfc2396E" href="mailto:cheng@jlab.org" moz-do-not-send="true">
<cheng@jlab.org></a><br>
<b>Cc:</b> <a class="x_moz-txt-link-abbreviated moz-txt-link-freetext" href="mailto:pansophy@jlab.org" moz-do-not-send="true">
pansophy@jlab.org</a> <a class="x_moz-txt-link-rfc2396E" href="mailto:pansophy@jlab.org" moz-do-not-send="true">
<pansophy@jlab.org></a><br>
<b>Subject:</b> [Pansophy] Pansophy Request Confirmation:</font>
<div> </div>
</div>
<div>
<p>Hello CHENG <br>
Your request has been successfully received. <br>
Soon a pansophy team member will be assigned to your
request. <br>
They may reach out to you for more information if needed.
<br>
You will recieve another email after your request has been
completed. <br>
<br>
<br>
Request Type: General Request <br>
Priority Level: 1 <br>
Request Notes: Is there instruction on how to install the
DocuShare Windows client? I can't even find a place to
download the client. Is Pansophy team responsible for
DocuShare technical support, or, I shall ask JLAB IT for
help on DocuShare related issues?
<br>
Project: EIC591SC <br>
<br>
<br>
<br>
<br>
<br>
<br>
Have a great day. <br>
Pansophy Team</p>
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<br>
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