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That fixed it. I'm guessing I was logged into the old account even after doing this the other week, and needed to log into the new one. Thank you for your help, Crystal.</div>
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Allen</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Crystal Brinkman <cbaker@jlab.org><br>
<b>Sent:</b> Wednesday, February 19, 2025 4:57 PM<br>
<b>To:</b> Allen Samuels <samuels@jlab.org><br>
<b>Subject:</b> Activating Adobe- alternative directions to capture new licensing
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<span style="font-family:"Arial",sans-serif; font-size:12pt">Your Adobe Pro was renewed back in December. Here are the steps to complete to get to your new license started before you expire:</span></p>
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<span style="font-family:"Arial",sans-serif; font-size:12pt">When you see this message in Adobe please click on the blue sign out and use an Adobe ID<br>
<img id="x_x_Picture_x0020_1" width="980" height="492" size="275923" style="width:10.2187in; height:5.125in" data-outlook-trace="F:2|T:2" src="cid:image001.png@01DB6809.E4E3A480"></span></li><li style="font-family:"Calibri",sans-serif; font-size:11pt; margin:0in 0in 0.0001pt">
<span style="font-family:"Arial",sans-serif; font-size:12pt">You are now signed out of the Adobe</span></li><li style="font-family:"Calibri",sans-serif; font-size:11pt; margin:0in 0in 0.0001pt">
<span style="font-family:"Arial",sans-serif; font-size:12pt">Logging in will be your JLab email and click continue<br>
<img id="x_x_Picture_x0020_2" width="444" height="285" size="12140" style="width:4.6354in; height:2.9791in" data-outlook-trace="F:2|T:2" src="cid:image002.png@01DB680A.44F68590"></span></li><li style="font-family:"Calibri",sans-serif; font-size:11pt; margin:0in 0in 0.0001pt">
<span style="font-family:"Arial",sans-serif; font-size:12pt">Verify your identity if you have this set up on your phone<br>
<img id="x_x_Picture_x0020_3" width="472" height="427" size="17644" style="width:4.927in; height:4.4583in" data-outlook-trace="F:2|T:2" src="cid:image003.png@01DB680A.44F68590"></span></li><li style="font-family:"Calibri",sans-serif; font-size:11pt; margin:0in 0in 0.0001pt">
<span style="font-family:"Arial",sans-serif; font-size:12pt">Enter your password<br>
<img id="x_x_Picture_x0020_4" width="471" height="375" size="15425" style="width:4.9166in; height:3.9166in" data-outlook-trace="F:2|T:2" src="cid:image004.png@01DB680A.44F68590"></span></li><li style="font-family:"Calibri",sans-serif; font-size:11pt; margin:0in 0in 0.0001pt">
<span style="font-family:"Arial",sans-serif; font-size:12pt">You will have to select a profile – for this you will choose the picture you do not recognize for me it was the lovely birthday cake one, that will be the new license for FY25<br>
<img id="x_x_Picture_x0020_5" width="475" height="566" size="35183" style="width:4.9583in; height:5.9062in" data-outlook-trace="F:2|T:2" src="cid:image005.png@01DB680B.2C882350"></span></li><li style="font-family:"Calibri",sans-serif; font-size:11pt; margin:0in 0in 0.0001pt">
<span style="font-family:"Arial",sans-serif; font-size:12pt">You are officially in your new license once you see the blank screen that looks like this, with your name of course
</span><span style="font-family:"Segoe UI Emoji",sans-serif; font-size:12pt">😊</span><span style="font-family:"Arial",sans-serif; font-size:12pt"><br>
<img id="x_x_Picture_x0020_6" width="998" height="482" size="248893" style="width:10.4062in; height:5.0312in" data-outlook-trace="F:2|T:2" src="cid:image006.png@01DB680B.2C882350"></span></li></ol>
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