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<p class="MsoNormal"><span style="font-size:11.0pt">Hi Adam,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">From what you describe below it does sound like an issue with the counter. I have a couple of questions to help resolve this.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt">What sequence numbers were duplicated?<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt">By cross referenced do you mean the data was split when entered and added to both travelers sharing the same sequence number?<o:p></o:p></span></li></ol>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The close and update buttons do require an open traveler. I may be reading the email wrong but the update does not automatically create an instantiation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I will keep you updated on the findings,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Matt <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Adam O'Brien <aobrien@jlab.org>
<br>
<b>Sent:</b> Thursday, July 10, 2025 3:09 PM<br>
<b>To:</b> Matthew Menia <menia@jlab.org><br>
<b>Cc:</b> pansophy <pansophy@jlab.org><br>
<b>Subject:</b> EBW Request System Traveler Instantiation<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:black">Wasn't sure how to report this since it's across the request system and the traveler system. Using the traveler instantiation system, the following happened:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-Went to the EBW SR Admin, located GiGi's request (#5), and clicked "Open Traveler". Window said action was completed successfully but did not auto-direct to the traveler or provide a popup.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-Went to SRFRD-EBW-COMP and the new traveler entry was instantiated, filled in remaining fields and updated.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-Returned to the SR admin page to instantiate second traveler for that request, however request was automatically moved to the "complete" section (Until we complete the weld-breakout part of the project, I think
requests should stay open until we select "Complete Request"). Did NOT instantiate a new traveler from the admin page at this time.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-Returned to SRFRD-EBW-COMP and opened a new traveler, entered fields and instantiated. I noticed after comparing the first traveler (generated from the request system) and the second (generated "normally"), all
the data fields were cross-referenced. From the drop-down, it looks like the entry from the SR and the "normal" one are sharing the traveler sequence number.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-Instantiation of another traveler from the SRFRD page used the next appropriate sequence number.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-I returned to the EBW SR system, and repeated the above steps, with the same result (Instantiation from the EBW SR system followed by an instantiation directly in the traveler results in the two entries sharing
a sequence number).<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">I'm guessing there's a difference between how the two requests are processed and one of them isn't stepping the counter properly.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">After the above, checking functionality of other buttons, both "Close Traveler" and "Update Traveler" result in an error - I did not test this before instantiating two travelers from that one request, not sure
if it's related to that or something else.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thank you,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Adam O'Brien <br>
Staff Engineer II, SRF Operations<br>
600 Kelvin Drive<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Suite 8, Mailstop 55-H<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Newport News, VA 23606-4323<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Office: (757)269-7279<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Calibri",sans-serif;color:black">Cell: (513)290-3210<o:p></o:p></span></p>
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