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Hi Matt,</div>
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Thank you for the detailed response, much appreciated. Under the Chemistry Request, your last bullet you ask for acknowledgement that your scope of work has been completed. Whom are you looking to provide this acknowledgement?</div>
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Thanks,</div>
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Ton</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Matthew Menia <menia@jlab.org><br>
<b>Sent:</b> Thursday, August 21, 2025 11:18 AM<br>
<b>To:</b> Kirk Davis <kdavis@jlab.org>; Danny Forehand <forehand@jlab.org>; Adam O'Brien <aobrien@jlab.org>; John Buttles <buttles@jlab.org>; Justin Kent <jtkent@jlab.org>; Anthony Malave-Colon <acolon@jlab.org>; Tony Reilly <areilly@jlab.org><br>
<b>Cc:</b> pansophy <pansophy@jlab.org><br>
<b>Subject:</b> Re: Service Request</font>
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Good morning Tony,</div>
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The service request systems are in different stages of development. Below I have given a brief rundown of all ongoing work for each. I am available to provide demonstrations and more in-depth explanations for each system if needed. </div>
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Chemistry Request:</div>
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<div role="presentation">This system has been completed and fully released on the production server.</div>
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<div role="presentation">We held a training for admin users and released the code in production on Tuesday May 6th , 2025. (Attendees/Meeting Invite are attached below)</div>
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<div role="presentation">Danny Forehand is working with Myung Bang to setup a printer and computer for users to complete the form at the drop off location. (Email attached below)</div>
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<div role="presentation">We would like to formally request acknowledgement of completion for our scope of work. </div>
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EBW Request: </div>
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<div role="presentation">This system has a planned phased release. The first version of this software is in its beta release in production and handles welding request/parameters. </div>
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<div role="presentation">EBW team provided a list of users to use the system during this period. We have received feedback and work to integrated/plan for changes. (Email attached below)</div>
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<div role="presentation">There is a bug for automatic traveler instantiation and data upload into travelers. This does not affect the users ability to submit requests or make admin changes. </div>
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Cavity RF Test Request (VTA): </div>
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<div role="presentation">This system is currently in production. It was released following an admin user training on Thursday July 10th, 2025. </div>
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<div role="presentation">Following this the VTA team began using the system and had some feedback.</div>
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<div role="presentation">When using the request form and its auto populate function from an approved test plan fields are locked. This raised concerns and a meeting was held to discuss possible solutions.</div>
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<div role="presentation">We agreed on a solution and I have been working to implement the needed changes. (Emails attached below)</div>
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<div role="presentation">Currently this system does fulfill CAPA 067.</div>
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I also actively monitor production error emails to check for any bugs in the code. Support in training users in each system is available if requested. </div>
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Kind Regards,</div>
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Matthew Menia</div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Pansophy <pansophy-bounces@jlab.org> on behalf of Tony Reilly via Pansophy <pansophy@jlab.org><br>
<b>Sent:</b> Thursday, August 21, 2025 10:25 AM<br>
<b>To:</b> Kirk Davis <kdavis@jlab.org>; Danny Forehand <forehand@jlab.org>; Adam O'Brien <aobrien@jlab.org>; John Buttles <buttles@jlab.org>; Justin Kent <jtkent@jlab.org>; Anthony Malave-Colon <acolon@jlab.org><br>
<b>Cc:</b> pansophy <pansophy@jlab.org><br>
<b>Subject:</b> [Pansophy] Service Request</font>
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Hi All,</div>
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The Pansophy Team has done a good job in completing the software packages for online service request. Please update me on where we are on the implementation of the following;</div>
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<div role="presentation" class="x_x_elementToProof">Cavity RF Test Request</div>
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<div role="presentation">EBW Request</div>
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<div role="presentation">Chemistry Request</div>
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I would like to see the request online and being used. Please let me know what help is needed.</div>
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Thanks,</div>
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Tony</div>
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