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Good morning Tony,</div>
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The service request systems are in different stages of development. Below I have given a brief rundown of all ongoing work for each. I am available to provide demonstrations and more in-depth explanations for each system if needed. </div>
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Chemistry Request:</div>
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<div role="presentation">This system has been completed and fully released on the production server.</div>
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<div role="presentation">We held a training for admin users and released the code in production on Tuesday May 6th , 2025. (Attendees/Meeting Invite are attached below)</div>
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<div role="presentation">Danny Forehand is working with Myung Bang to setup a printer and computer for users to complete the form at the drop off location. (Email attached below)</div>
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<div role="presentation">We would like to formally request acknowledgement of completion for our scope of work. </div>
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EBW Request: </div>
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<div role="presentation">This system has a planned phased release. The first version of this software is in its beta release in production and handles welding request/parameters. </div>
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<div role="presentation">EBW team provided a list of users to use the system during this period. We have received feedback and work to integrated/plan for changes. (Email attached below)</div>
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<div role="presentation">There is a bug for automatic traveler instantiation and data upload into travelers. This does not affect the users ability to submit requests or make admin changes. </div>
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Cavity RF Test Request (VTA): </div>
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<div role="presentation">This system is currently in production. It was released following an admin user training on Thursday July 10th, 2025. </div>
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<div role="presentation">Following this the VTA team began using the system and had some feedback.</div>
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<div role="presentation">When using the request form and its auto populate function from an approved test plan fields are locked. This raised concerns and a meeting was held to discuss possible solutions.</div>
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<div role="presentation">We agreed on a solution and I have been working to implement the needed changes. (Emails attached below)</div>
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<div role="presentation">Currently this system does fulfill CAPA 067.</div>
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I also actively monitor production error emails to check for any bugs in the code. Support in training users in each system is available if requested. </div>
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Kind Regards,</div>
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Matthew Menia</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Pansophy <pansophy-bounces@jlab.org> on behalf of Tony Reilly via Pansophy <pansophy@jlab.org><br>
<b>Sent:</b> Thursday, August 21, 2025 10:25 AM<br>
<b>To:</b> Kirk Davis <kdavis@jlab.org>; Danny Forehand <forehand@jlab.org>; Adam O'Brien <aobrien@jlab.org>; John Buttles <buttles@jlab.org>; Justin Kent <jtkent@jlab.org>; Anthony Malave-Colon <acolon@jlab.org><br>
<b>Cc:</b> pansophy <pansophy@jlab.org><br>
<b>Subject:</b> [Pansophy] Service Request</font>
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Hi All,</div>
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The Pansophy Team has done a good job in completing the software packages for online service request. Please update me on where we are on the implementation of the following;</div>
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<div role="presentation" class="x_elementToProof">Cavity RF Test Request</div>
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<div role="presentation">EBW Request</div>
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<div role="presentation">Chemistry Request</div>
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I would like to see the request online and being used. Please let me know what help is needed.</div>
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Thanks,</div>
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Tony</div>
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