[acg] Your Incident INC0424165 has comments added - Install new coffee machine

[Brad Cumbia]

A plumbed one would be nice. As long as they dont get rid of the other coffee maker

______________
Brad Cumbia

Accelerator Network Engineer
Accelerator SysAdmin Group

Thomas Jefferson National Accelerator Facility
12000 Jefferson Avenue
Newport News, Virginia 23606
Phone (757)269-5839

________________________________
From: acg <acg-bounces at jlab.org> on behalf of Gary Croke via acg <acg at jlab.org>
Sent: Tuesday, June 3, 2025 11:26:11 AM
To: Gary Croke via acg <acg at jlab.org>; Daniel Moser <moser at jlab.org>; Eric Deir <deir at jlab.org>; Reza Kazimi <kazimi at jlab.org>; Yan Wang <ywang at jlab.org>; Kathy Larrieu <klarrieu at jlab.org>; Ken Surles-Law <law at jlab.org>; Matthew Poelker <poelker at jlab.org>
Subject: [acg] Fw: Your Incident INC0424165 has comments added - Install new coffee machine

B87 folks,

Do we want to ask Facilities for a plumbed hot water line for the kitchen?


________________________________
From: Bryan Papaj <papaj at jlab.org>
Sent: Tuesday, June 03, 2025 9:10 AM
To: Gary Croke <gcroke at jlab.org>
Subject: RE: Your Incident INC0424165 has comments added - Install new coffee machine


Hi Gary,



Is the Keurig that was installed sufficient or is the preference for a tankless model that has a water line plumbed to it in the break room of B87?



The facilities guys need some direction on how to proceed.





Regards,



Bryan



From: Facilities <jlab at servicenowservices.com>
Sent: Wednesday, May 28, 2025 4:01 PM
To: Bryan Papaj <papaj at jlab.org>; Gary Croke <gcroke at jlab.org>
Subject: Your Incident INC0424165 has comments added - Install new coffee machine



Subject: Install new coffee machine

Incident: INC0424165

Comments:

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05-28-2025 04:00:23 PM EDT - ServiceNow Automated Account Additional comments

Comment entered by Facilities group - Linda Sippel
Update from Jeff Beattie
Please let us know as soon as possible as the new machine and installation is approx.. $1K.

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05-28-2025 03:22:50 PM EDT - Bryan Papaj Additional comments

Understood. Gary, can you weigh in on if the current Keurig is sufficient or a tankless model is preferred.

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05-28-2025 03:20:29 PM EDT - ServiceNow Automated Account Additional comments

Comment entered by Facilities group - Linda Sippel
Response from Al
The original request was for a tankless model. If the current one is sufficient let us know please. A tank less model will require additional plumbing as well.

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05-28-2025 02:54:27 PM EDT - Bryan Papaj Additional comments

Al, a previous comment said that a new Keurig was installed and I have seen it in the break room. The latest log says that a coffee maker is on order. Is there a different coffee maker being installed other than the Keurig that is there?

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05-28-2025 02:40:22 PM EDT - ServiceNow Automated Account Additional comments

Comment entered by Facilities group - Al Porto
Log Entry
Approval received. Coffee maker on order.

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04-23-2025 03:30:27 PM EDT - ServiceNow Automated Account Additional comments

Comment entered by Facilities group - Al Porto
Log Entry
Installed Keurig.

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04-23-2025 09:40:15 AM EDT - ServiceNow Automated Account Additional comments

Status change by Facilities group - Brandon Richardson
Status changed to : WORKING

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04-23-2025 09:34:20 AM EDT - Bryan Papaj Additional comments

Request a new commercial Keurig pod machine that has the water line and water filter piped to it. The existing Bunn coffee maker in the breakroom is old and in need of replacement.

You can view all the details of the incident by following the link below:

Take me to the Incident<https://urldefense.proofpoint.com/v2/url?u=https-3A__jlab.servicenowservices.com_nav-5Fto.do-3Furi-3Dincident.do-3Fsys-5Fid-3Dc52e33024745e610d1454080236d43c0&d=DwMFaQ&c=CJqEzB1piLOyyvZjb8YUQw&r=X5WFMF0hyW7qgl2TnZZCdw&m=EZxWoGn28Nejn0fzbVAN_qi-XODc9FuuPDpNuMatAhPL3c3B1iJXFEfFfncZJsQO&s=hd_6XAsot-yHhVY_CyvaEOJIiosszaHOBF3D1nPG_S8&e=>

Original Request:

Request a new commercial Keurig pod machine that has the water line and water filter piped to it. The existing Bunn coffee maker in the breakroom is old and in need of replacement.

-Date work should be completed by: 2025-05-21

-Minimum Access Training Requirements: Gert

-Other Requirements or Special Conditions: None





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